Lincoln Financial launches LincSmart, a simplified benefits administration experience
14 Setembro 2023 - 12:19PM
Business Wire
Offering access to technology solutions and
expert consultation, LincSmart helps deliver an improved benefits
experience for employees and less administrative burden for
employers.
As part of its commitment to enhancing the customer experience,
Lincoln Financial Group (NYSE: LNC) announced today the launch of
its new insurance technology (InsurTech) experience, LincSmart.
Through the use of a secure, real-time data exchange with key
InsurTech partners, LincSmart streamlines the benefits management
experience for Lincoln’s employer customers, leading to improved
efficiency, accuracy and reduced administrative burden.
LincSmart seamlessly integrates with employers’ existing systems
and offers access to digital solutions that can help enhance and
automate day-to-day administrative tasks. Through these strategic
partnerships, employers can access solutions that help them save
time, and optimize the benefits selection process for their
employees using on-demand educational resources about the benefits
offered.
“Administering employee benefits needs to be simple so employers
can focus on what they do best — helping their employees,” said
Patrick Sullivan, vice president, InsurTech Partnerships, Lincoln
Financial Group. “The LincSmart solution makes it easier to
understand which benefits management options are available, how
they can improve processes and how to engage us for consultation.
Our goal is to help our employer partners stay efficient and
competitive with automated InsurTech solutions that maximize their
valuable time.”
Working with an expansive suite of technology partners,
LincSmart will offer a host of InsurTech solutions to address the
unique needs of our employer customers, including:
- Absence status: Real-time delivery of claim and leave
status updates.
- Evidence of Insurability (EOI) decisions: Instantaneous
updates from Lincoln to an employers’ enrollment system, saving
valuable time on EOI decisions.
- Enrollment and member maintenance: Real-time updates
made to member eligibility data that helps make the claims process
more efficient.
- Plan design: Automated transfer of plan design
information from the Lincoln system into an employers’ enrollment
system, reducing manual input and errors.
“Our Workplace Solutions organization is committed to helping
drive positive outcomes for employers, employees and their
families,” said Sharon Scanlon, senior vice president, Customer
Experience, Marketing and Transformation at Lincoln Financial
Group. “Not only will our LincSmart solutions help reduce
administrative burden for employers, they also help employees
further understand their options, allowing them to better protect
their finances today and secure their tomorrow.”
LincSmart is just one part of the company’s digital
transformation strategy. Lincoln Financial is committed to offering
new and innovative products and solutions, and continues to expand
and enhance its workplace benefits and retirement savings
offerings, helping more and more Americans plan for and achieve the
financial future they envision.
About Lincoln Financial Group
Lincoln Financial Group provides advice and solutions that help
people take charge of their financial lives with confidence and
optimism. Today, approximately 16 million customers trust our
retirement, insurance and wealth protection expertise to help
address their lifestyle, savings and income goals, and guard
against long-term care expenses. Headquartered in Radnor,
Pennsylvania, Lincoln Financial Group is the marketing name for
Lincoln National Corporation (NYSE:LNC) and its affiliates. The
company had $290 billion in end-of-period account balances net of
reinsurance as of June 30, 2023. Lincoln Financial Group is a
committed corporate citizen included on major sustainability
indices including the Dow Jones Sustainability Index North America
and ranks among Newsweek’s Most Responsible Companies. Dedicated to
diversity, equity and inclusion, we are included on transparency
benchmarking tools such as the Corporate Equality Index, the
Disability Equality Index and the Bloomberg Gender-Equality Index.
Committed to providing our employees with flexible work
arrangements, we were named to FlexJobs’ list of the Top 100
Companies to Watch for Remote Jobs in 2022. With a long and rich
legacy of acting ethically, telling the truth and speaking up for
what is right, Lincoln was recognized as one of Ethisphere’s 2023
World’s Most Ethical Companies®. We create opportunities for early
career talent through our intern development program, which ranks
among WayUp and Yello’s annual list of Top 100 Internship Programs.
Learn more at: www.LincolnFinancial.com. Follow us on Facebook,
Twitter, LinkedIn, and Instagram. Sign up for email alerts at
http://newsroom.lfg.com.
LCN-5927942-090523
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version on businesswire.com: https://www.businesswire.com/news/home/20230914355590/en/
Media Contact: Anastasia Barbalios Lincoln Financial
Group anastasia.barbalios@lfg.com 215-201-9012
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