AI and automation accelerating rapid, large-scale business change across multiple sectors—Bain & Company and UiPath survey
11 Outubro 2023 - 11:00AM
Business Wire
45% of respondents forecast that integration of
automation and AI will catalyze major transformations in their
industry in the next few years
The rapid and large-scale spread of artificial intelligence (AI)
technology across sectors, and AI’s far-reaching and growing impact
in transforming industries, is highlighted today in a new analysis
from Bain & Company and UiPath, a leading enterprise automation
software company.
Bain partnered with UiPath (NYSE: PATH) to examine and
understand the adoption and impact of AI-powered automation to
date, as well as the influence that AI will play in enterprise and
market reconfiguration moving forward.
The study’s findings draw from a Bain-led survey of 200
companies, the majority with revenues of $5 billion or more,
alongside an extensive series of qualitative interviews with senior
executives.
The report finds that while automation has long been a force for
improvement and efficiency within organizations, fast-paced
deployment of AI is accelerating the scope and scale of business
change.
With more than half (53%) of executives surveyed reporting their
businesses have already deployed some form of Generative AI, the
impact of the technology is underlined by 45% of respondents
forecasting that integration of automation and AI tech will
catalyze a major transformation in their industry within the next
few years. Nearly half (48%) of those surveyed by Bain also said
they experienced a higher impact when using AI-intensive solutions
such as machine learning and cognitive automation.
A majority of respondents say they are already investing in
AI-powered automation, with 70% asserting that AI-driven automation
is either “very important” or “critical” in fulfilling their
organization’s strategic objectives. 74% anticipate a positive
return on investment from their automation endeavors.
“Enterprises have an opportunity with AI-powered automation to
infuse a shot of adrenaline into their business roadmaps and
reconfigure their goals, regardless of size and scope – if they
take a holistic approach and act now,” said Ted Shelton, Bain &
Company expert partner in the firm’s Enterprise Technology and
Performance Improvement practices. “Businesses must go beyond
deploying this technology and fundamentally rethink and redesign
business models to integrate AI and automation seamlessly. The
truly future-proofed organizations will be agile, with a fluid
culture and design, constantly evolving, and reconfiguring in
tandem with technological advancements in AI.”
The survey found that executives are mixed on their views of
Generative AI. While nearly half of organizations have adopted some
form of GenAI and 44% of respondents stated that GenAI will be
transformative, 18% asserted that the technology is overhyped,
while another 11% believe GenAI is still undervalued.
Respondents envisage a future where AI enables new product or
service offerings (58%), creates avenues for data monetization
(52%), allows for heightened personalization in offerings (47%),
and even paves the way to tap into previously uncharted markets or
customer segments (26%).
“This Bain research shows the acute inflection point businesses
face with AI and automation. The majority of organizations report
AI and automation are critical to their business objectives, and
most will use AI and automation as a catalyst for generating new
revenues and future product offerings,” said Rob Enslin, Co-CEO at
UiPath. “UiPath can operationalize the transformative force of AI
through automation, seamlessly integrating intelligence into
everyday operations, automating all knowledge work, and
revolutionizing entire industries with AI at work.”
The Bain survey finds that most organizations have deployed a
suite of automation technologies, including AI and Machine Learning
(ML) (80%), Robotic Process Automation (RPA) (64%), and Predictive
Analytics (69%), with the primary motivation behind adoption being
increasing efficiency and productivity (85%). While the majority
(69%) report experiencing the efficiency and productivity gains
they sought, they also report automation-related benefits including
improved accuracy and reduced errors (56%) and increased
competitiveness (45%).
“It seems clear that AI-powered automation, including GenAI,
will drive a larger wedge between those organizations that have a
plan, and those that don’t – amplifying advantage and placing early
adopters into stronger positions during the coming market
reconfiguration,” Shelton said.
Click here to download a complimentary copy of the State of
AI-Powered Automation report.
About Bain & Company
Bain & Company is a global consultancy that helps the
world’s most ambitious change makers define the future.
Across 65 cities in 40 countries, we work alongside our clients
as one team with a shared ambition to achieve extraordinary
results, outperform the competition, and redefine industries. We
complement our tailored, integrated expertise with a vibrant
ecosystem of digital innovators to deliver better, faster, and more
enduring outcomes. Our 10-year commitment to invest more than $1
billion in pro bono services brings our talent, expertise, and
insight to organizations tackling today’s urgent challenges in
education, racial equity, social justice, economic development, and
the environment. We earned a platinum rating from EcoVadis, the
leading platform for environmental, social, and ethical performance
ratings for global supply chains, putting us in the top 1% of all
companies. Since our founding in 1973, we have measured our success
by the success of our clients, and we proudly maintain the highest
level of client advocacy in the industry.
About UiPath
UiPath (NYSE: PATH) is on a mission to uplevel knowledge work so
more people can work more creatively, collaboratively, and
strategically. The AI-powered UiPath Business Automation Platform
combines the leading robotic process automation (RPA) solution with
a full suite of capabilities to understand, automate, and operate
end-to-end processes, offering unprecedented time-to-value. For
organizations that need to evolve to survive and thrive through
increasingly changing times, UiPath is The Foundation of
Innovation™.
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version on businesswire.com: https://www.businesswire.com/news/home/20231011368119/en/
Media contacts Bain & Company: Gary Duncan
(London) – Email: gary.duncan@bain.com Katie Ware (New York) –
Email: katie.ware@bain.com Ann Lee (Singapore) – Email:
ann.lee@bain.com UiPath: Pete Daly – Email: pr@uipath.com
UiPath Investor Relations contact: Kelsey Turcotte – Email:
investor.relations@uipath.com
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