ICMI’s Contact Center Expo: A Digital Experience Announces Ryan Campbell, Motivational Speaker on Resilience and Work-Life Balance, to Keynote Event
20 Fevereiro 2024 - 12:00PM
Business Wire
The Digital Event Delivers Expert Strategy and Insight into
the Technologies and Concepts Customer Service Professionals Need
to Know to Plan, Manage and Optimize Contact Centers on May 15,
2024
ICMI’s Contact Center Expo: A Digital Experience today announces
Ryan Campbell, motivational speaker on resilience and work-life
balance, will deliver the keynote presentation “The
Transformational Power of Prioritizing Joy.” The digital event,
which takes place on May 15, is designed to arm contact center and
customer service professionals with the tools, knowledge and
connections that will advance their performance and career.
Register here for free.
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ICMI’s Contact Center Expo: A Digital
Experience Announces Ryan Campbell, Motivational Speaker on
Resilience and Work-Life Balance, to Keynote Event (Photo: Business
Wire)
In a fast-paced world where challenges are relentless and
solutions seem out of reach, there has never been a more important
time to have a conversation on resilience. From managing burnout to
sustaining well-being within teams, Campbell will deliver tools
that drive performance and help create a connected, thriving,
joy-fueled culture. From the highs of a world record-breaking
flight expedition to the most unimaginable low of a plane crash and
paraplegic diagnosis, Campbell uncovers the most unexpected,
transformational tool discovered in the most unexpected place.
Attendees will leave the presentation with tools to fuel
performance and improve culture within teams; a new understanding
of adversity and the role of resilience in the workplace; and the
hidden power of hobbies, interests and simple pleasures.
Cindee Stott, Events Director, ICMI said, “Our digital event was
created to deliver contact center professionals with the tools,
knowledge and connections that will advance their performance and
career. We are excited to welcome Ryan to the event. He will
provide attendees with actionable information on resilience that
they can take back to the workplace to improve their culture and
transform their teams.”
ICMI's Contact Center Expo: A Digital Experience delivers expert
strategy and insight into the technologies and concepts attendees
need to know to plan, manage, and optimize contact centers. ICMI’s
educational conference programming is focused on the rapidly
changing global business client, giving attendees a leg up on the
competitors to become the new trailblazers of the contact
center.
The content and networking opportunities will provide attendees
with key skills and insight and the sessions will offer real-world
examples and strategies that address the major challenges affecting
the data center industry, from basics to expert-level
education.
In addition, attendees will gain access to cutting-edge
solutions in the Expo Hall that will solve contact center’s most
pressing technological challenges.
Click here to register to attend ICMI’s Contact Center Expo: A
Digital Experience for free.
For additional information on exhibition or sponsorship
opportunities, contact us at ICMISales@informa.com.
Follow ICMI’s Contact Center Expo on X, LinkedIn, YouTube and
Facebook.
ABOUT ICMI The International Customer Management
Institute (ICMI) is the leading global provider of comprehensive
resources for customer management professionals – from frontline
agents to executives – who wish to improve customer experiences and
increase efficiencies at every level of the contact center. Since
1985, ICMI has helped more than 50,000 organizations in 167
countries through training, events, consulting, and informational
resources. ICMI's experienced and dedicated team of industry
insiders, trainers, and consultants are committed to helping you
raise the strategic value of your contact center, optimize your
operations and improve your customer service. ICMI is brought to
you by Informa Tech.
About Informa Tech Informa Tech is a leading provider of
market insight and market access to the global business technology
community. Through in-depth expertise and an engaged audience
community, Informa Tech helps business professionals make better
technology decisions and marketers reach the most powerful tech
buyers and influencers in the world. Across its portfolio of over
100+ trusted brands, Informa Tech has over 1000 industry experts,
including over 400 research analysts and consultants in global
research group Omdia, and a monthly audience reach of over 125
million. Informa Tech is a division of FTSE 100 company Informa
plc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240220850004/en/
Media Meryl Franzman ICMI Meryl.franzman@informa.com
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