Reintroducing Global Blue to Retailers and Shoppers Worldwide
19 Março 2024 - 9:19AM
Business Wire
- Today, Global Blue is thrilled to unveil its renewed and
refreshed identity, marking a significant milestone in the
company’s journey.
- With a legacy rooted in pioneering Tax Free Shopping, Global
Blue’s new repositioning seamlessly aligns with its modernized
approach to provide a diverse range of technology and services
tailored to leverage every part of the shopping journey.
- As Global Blue has evolved to a comprehensive business
partner, this new identity now reflects a realignment to its
current engagements.
Taking shopping further through the power of
experience
Over 40 years ago, Global Blue pioneered the concept of Tax Free
Shopping, changing the retail landscape and empowering
international shoppers worldwide. Since then, its journey has
evolved, now encompassing three families of solutions: Tax Free
Shopping, Payments, and Post-Purchase Solutions.
Within these industries, Global Blue consistently leverages its
integrated software and data to bring value at every step of the
journey and take shopping further. Driven by this commitment,
Global Blue teams create engaging experiences that foster
connections between consumers and brands while simplifying
processes, to ensure every customer journey is seamless and
intuitive. Through these efforts, Global Blue enables its clients
to seize business opportunities, enhance customer loyalty, boost
sales, and optimize operations and costs.
“At Global Blue, we firmly believe that improving the shopping
journey drives performance. This renewed focus on experience and
performance is not just a slogan; it's a guiding principle that
permeates through the company. Our rebranding and repositioning
announced today is a major step for the company, as it enables us
to better reflect these commitments”, Jacques Stern, Global Blue
President and CEO.
As Global Blue considered all the ways to reintroduce itself to
the wider world, it sought a defining signature that embodies its
values and vision. ‘Enjoy the Journey’ is the mantra of its
commitment to enhance the shopping experience.
Guiding clients and partners
This rebranding continues to propel Global Blue partners and
clients to the next level of customer experience, without
compromising on the quality of service throughout this transition
and beyond.
During this repositioning, Global Blue is focused on seamlessly
facilitating the shopper's journey across all touchpoints. From the
Global Blue app to our Mobile Customer Care, every digital
interaction will remain seamless. Additionally, physical locations,
including Global Blue VIP Lounges and the Refund point network,
will be completely rebranded by summer.
ABOUT GLOBAL BLUE
Global Blue is the business partner for the shopping journey,
providing technology and services to enhance the experience and
drive performance.
With over 40 years of expertise, today we connect thousands of
retailers, acquirers, and hotels with nearly 80 million consumers
across 53 countries, in three industries: Tax Free Shopping,
Payments and Post-Purchase solutions.
With over 2,000 employees, Global Blue generated €20bn Sales in
Store and €311M revenue in FY 2022/23. Global Blue is listed on the
New York Stock Exchange.
For more information, please visit www.globalblue.com
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version on businesswire.com: https://www.businesswire.com/news/home/20240319208271/en/
MEDIA
Virginie Alem – SVP Marketing & Communications Mail:
valem@globalblue.com
INVESTOR RELATIONS
Frances Gibbons – Head of Investor Relations Mob: +44 (0)7815
034 212 Mail: fgibbons@globalblue.com
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