NTT DATA to Provide Digital Transformation Services for Salesforce
13 Maio 2024 - 11:05AM
Business Wire
New services aim to streamline Salesforce’s
internal application environment
NTT DATA, a digital business and IT services leader, has been
selected by Salesforce, the #1 AI CRM, to help standardize and
streamline the company’s application environment.
NTT DATA will support the management and development of
applications across Salesforce’s organization, including its
internal instance of Salesforce. The applications span Salesforce
Sales, Marketing, Service, Experience, and Commerce Clouds,
MuleSoft, Heroku, Slack, and hundreds of third-party and custom
apps.
“We love being the experts that the experts turn to and we’re
proud of our partnership with Salesforce as a reseller and
AppExchange partner. We have a 360-degree partnership that includes
go-to-market and now a robust environment of internal
applications,” said Aaron Millstone, Chief Growth Officer, NTT
DATA North America. “Clients across all industries turn to us
to modernize their application portfolios, and Salesforce selected
NTT DATA due to our more than 40-year history in managed services
as well as our global reach and expertise in Salesforce and
MuleSoft services.”
“By consolidating managed services across the Salesforce stack,
we can focus on building new capabilities and helping our customers
use data and AI to achieve better insights for their users and
better productivity for their employees,” said Juan Perez, Chief
Information Officer, Salesforce.
NTT DATA has also recently selected Slack for its employees as
its collaboration platform. Equipping them with Slack will give
them a powerful tool to connect, share information, and work
together more closely.
NTT DATA ranked 2nd worldwide in Application Implementation and
Managed Services Providers by Market Share, Worldwide, 2022 in the
Gartner® Market Share Analysis: Application Implementation and
Managed Services, Worldwide, 2022 report [1].
With the acquisition of Apisero in 2022, NTT DATA expanded its
Salesforce and MuleSoft digital talent ecosystem globally. For more
information about NTT DATA’s application management and digital
services, visit:
https://us.nttdata.com/en/services/application-management
[1] Gartner, Market Share Analysis: Application Implementation
and Managed Services, Worldwide, 2022, 23 June 2023. GARTNER is a
registered trademark and service mark of Gartner, Inc. and/or its
affiliates in the U.S. and internationally and is used herein with
permission. All rights reserved. Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner’s research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business
and technology services. We serve 75% of the Fortune Global 100 and
are committed to helping clients innovate, optimize and transform
for long-term success. We invest over $3.6 billion each year in
R&D to help organizations and society move confidently and
sustainably into the digital future. As a Global Top Employer, we
have diverse experts in more than 50 countries and a robust partner
ecosystem of established and start-up companies. Our services
include business and technology consulting, data and artificial
intelligence, industry solutions, as well as the development,
implementation and management of applications, infrastructure, and
connectivity. We are also one of the leading providers of digital
and AI infrastructure in the world. NTT DATA is part of NTT Group
and headquartered in Tokyo. Visit us at nttdata.com
About Salesforce
Salesforce is the #1 AI CRM, empowering companies to connect
with their customers in a whole new way through the power of CRM +
AI + Data + Trust on one unified platform: Einstein 1. For more
information visit: www.salesforce.com (NYSE:
CRM).
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version on businesswire.com: https://www.businesswire.com/news/home/20240513503362/en/
Media: NTT DATA Amy.Baj@nttdata.com
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