ServiceNow Named a Leader in Strategic Portfolio Management Tools Evaluation
05 Junho 2024 - 10:00AM
Business Wire
ServiceNow Strategic Portfolio Management
recognized for its “breadth and depth” of core capabilities
ServiceNow (NYSE: NOW), the AI platform for business
transformation, has been named a Leader in The Forrester Wave™:
Strategic Portfolio Management Tools, Q2 2024. ServiceNow
attributes this recognition to its Strategic Portfolio Management
(SPM) solution’s enterprise-grade AI capabilities that are designed
to increase business value and accelerate decision making.
According to the report, “ServiceNow doubled down on its
investment in SPM, and the results show... ServiceNow capitalizes
on its AI capabilities to enhance core capabilities and optimize
planning. Application portfolio management (APM) is a particular
strength with strong support for inventory, capability mapping,
assessment, and tracking features. Collaboration enables broader
user engagement. ServiceNow’s vision ambitiously focuses on
connecting strategy, planning, and delivery in a user-friendly
environment that enables organizations to execute strategies.”
“In today’s rapidly evolving AI-driven landscape, ROI for
technology deployments often hinges on making the right choices at
the right time. Strategic Portfolio Management is no longer a
luxury, but an imperative for organizations seeking to stay ahead
of the curve,” said Yoav Boaz, VP and GM of SPM at ServiceNow.
“ServiceNow is helping our customers gain a clear advantage and
capitalize on the opportunities in front of them by enabling
data-driven decision making, optimized resource allocation, and
accelerated goal achievement across the entire enterprise with our
Strategic Portfolio Management solution.”
ServiceNow’s SPM solution consolidates work to achieve business
goals and aligns it on a single, trusted AI platform, enabling
business leaders to have a 360-degree view across the enterprise to
make more informed decisions and meet goals quickly. ServiceNow is
one of the fastest growing players in the SPM market, and it
recently expanded its capabilities by introducing Now Assist for
SPM, which integrates Now Assist AI and synthesizes customer
feedback and requests in one place, so organizations can respond to
evolving customer needs faster and more efficiently.
Key capabilities of ServiceNow's SPM solution include:
- Harness AI and intelligent automation to increase
efficiency
- Break down barriers and resolve issues fast with a generative
AI-powered virtual agent
- Optimize business processes and uncover trends and patterns
using in-platform process mining
- Automate routine tasks with machine learning so product
managers can focus on more meaningful work
- Consolidate processes and increase visibility in a single
platform
- Empower teams with a hub for end-to-end planning,
visualization, and collaboration, as well as for capturing,
assessing, and managing business demands and resources
- Support the management of funds, as well as simulate and
compare investment scenarios, so leaders can make sure that spend
maps back to business strategies and objectives
- Anticipate trends, prioritize resources, and continuously
improve outcomes with real-time analytics
- Align all work across the platform to enterprise goals with the
new Collaborative Work Management solution—a central hub for
knowledge workers
- Deliver business outcomes quickly and precisely
- Prioritize, plan, manage, and scale agile portfolios and
investments for optimal business value so organizations can deliver
innovative products and services faster
- Ensure investments reflect organizational strategies to achieve
the desired business results with real-time tracking of goal
progress
- Accelerate value delivery across the enterprise by enabling
teams to manage work using any work methodology (traditional,
agile, hybrid)
For more information on ServiceNow SPM, visit:
https://www.servicenow.com/products/strategic-portfolio-management.html
A complimentary copy of the Forrester SPM Tools Wave report is
available here.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move
with the pace of innovation to help customers transform
organizations across every industry while upholding a trustworthy,
human centered approach to deploying our products and services at
scale. Our AI platform for business transformation connects people,
processes, data, and devices to increase productivity and maximize
business outcomes. For more information, visit:
www.servicenow.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240605936420/en/
Katlyn Hirokawa 408-489-7381 press@servicenow.com
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