UPDATE: Organizations Rush to Use Generative AI Tools Despite Significant Security Concerns
14 Novembro 2023 - 12:51PM
New research from Zscaler, Inc. (NASDAQ: ZS), the leader in cloud
security, suggests that organizations are feeling the pressure to
rush into generative AI (GenAI) tool usage, despite significant
security concerns. According to its latest survey, “All eyes on
securing GenAI” of more than 900 global IT decision makers,
although 89% of organizations consider GenAI tools like ChatGPT to
be a potential security risk, 95% are already using them in some
guise within their businesses.
Even more worryingly, 23% of this user group aren’t monitoring
the usage at all, and 33% have yet to implement any additional
GenAI-related security measures – though many have it on their
roadmap. The situation appears particularly pronounced among
smaller-sized businesses (500-999 employees), where the same number
of organizations are using GenAI tools (95%), but as many as 94%
recognize the risk of doing so.
"GenAI tools, including ChatGPT and others, hold immense promise
for businesses in terms of speed, innovation, and efficiency,"
emphasized Sanjay Kalra, VP Product Management at Zscaler.
"However, with the current ambiguity surrounding their security
measures, a mere 39% of organizations perceive their adoption as an
opportunity rather than a threat. This not only jeopardizes their
business and customer data integrity, but also squanders their
tremendous potential.”
The rollout pressure isn’t coming from where people might think,
however, with the results suggesting that IT has the ability to
regain control of the situation. Despite mainstream awareness, it
is not employees who appear to be the driving force behind current
interest and usage – only 5% of respondents said it stemmed from
employees. Instead, 59% said usage was being driven by the IT teams
directly.
"The fact that IT teams are at the helm should offer a sense of
reassurance to business leaders,” Kalra continued. “It signifies
that the leadership team has the authority to strategically temper
the pace of GenAI adoption and establish a firm hold on its
security measures, before its prevalence within their organization
advances any further. However, it's essential to recognize that the
window for achieving secure governance is rapidly diminishing."
With 51% of respondents anticipating a significant increase in
the interest of GenAI tools before the end of the year,
organizations need to act quickly to close the gap between use and
security.
Here are a few steps business leaders can take to ensure GenAI
use in their organization is properly secured:
- Implement a holistic zero trust architecture to authorize only
approved AI applications and users.
- Conduct thorough security risk assessments for new AI
applications to clearly understand and respond to
vulnerabilities.
- Establish a comprehensive logging system for tracking all AI
prompts and responses.
- Enable zero trust-powered Data Loss Prevention (DLP) measures
for all AI activities to safeguard against data exfiltration.
Additional Resources“All eyes on securing
GenAI” Infographic.
MethodologyIn October 2023, Zscaler
commissioned Sapio Research to conduct a survey of 901 IT decision
makers (ITDMs) across 10 markets [Australia & New Zealand,
France, Germany, India, Italy, Netherlands, Singapore, Spain, UK
& Ireland, USA]. These ITDMs work at companies of 500+
employees, and across industries.
Sapio Research is a full-service B2B and tech market research
agency that helps businesses grow thanks to high quality,
efficient, and honest research solutions.
About ZscalerZscaler (NASDAQ: ZS) accelerates
digital transformation so customers can be more agile, efficient,
resilient, and secure. The Zscaler Zero Trust Exchange protects
thousands of customers from cyberattacks and data loss by securely
connecting users, devices, and applications in any location.
Distributed across more than 150 data centers globally, the
SSE-based Zero Trust Exchange is the world’s largest inline cloud
security platform.
Zscaler™ and the other trademarks listed at
https://www.zscaler.com/legal/trademarks are either (i) registered
trademarks or service marks or (ii) trademarks or service marks of
Zscaler, Inc. in the United States and/or other countries. Any
other trademarks are the properties of their respective owners.
Media Contact:Karin Gall, PR Manager
Kgall@zscaler.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/bdb0635c-c6b7-4f0e-9406-d13b90602856
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