Global analyst firm acknowledges Unisys for
investment in AI/ML-enabled client journeys and organizational
change management focus
BLUE
BELL, Pa., June 8, 2023 /PRNewswire/ --
Unisys (NYSE: UIS) has been named a leader in the 2023
Cognitive & Self-Healing IT Infrastructure Management report,
recently published by global analyst firm NelsonHall. The report
highlights how vendors leverage cutting-edge technologies, such as
artificial intelligence (AI), machine learning (ML), autonomics and
self-healing IT operations, to drive digital transformation. Unisys
was recognized as a leader in the overall market through the
NelsonHall Vendor Evaluation & Assessment Tool (NEAT) and was
rated highly for its investments in AI/ML-enabled client journeys
and emphasis on organizational change management (OCM).
The NEAT tool analyzes the performance of vendors offering
cognitive and self-healing IT infrastructure management services,
allowing strategic sourcing managers to assess vendors'
capabilities across various criteria and business situations. The
report also helps identify the best-performing vendors overall and
those with specific capabilities in server-centric services and
cognitive service desk.
"Unisys continuously makes investments into AI and ML
capabilities, resulting in remarkable and tangible business
outcomes for clients at each stage of their journey," said
Manju Naglapur, senior vice
president and general manager, Cloud, Applications &
Infrastructure Solutions, Unisys. "We are passionate about helping
our clients overcome challenges with innovative solutions that
shift their operations from reactive to predictive. We are honored
to receive NelsonHall's recognition of our efforts."
Additional Unisys strengths cited in the report include:
- Enhanced investments in experience management organization
(XMO) and experience-level agreement (XLA) approaches supported by
an experienced governance board
- Expansion of AI operations (AIOps) use cases, including
business-specific use cases
- AI/ML capabilities of its Stealth™ security offering and
hybrid-cloud security managed solution (MDR)
- Virtual and physical cloud experience centers to showcase
Unisys' and partners' capabilities and innovation
About NelsonHall
NelsonHall is the leading global
analyst firm dedicated to helping organizations understand the 'art
of the possible' in digital operations transformation. With
analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side
organizations with detailed, critical information on markets and
vendors (including NEAT assessments) that helps them make fast and
highly informed sourcing decisions. And for vendors, NelsonHall
provides deep knowledge of market dynamics and user requirements to
help them hone their go-to-market strategies. NelsonHall's research
is based on rigorous, primary research and is widely respected for
the quality, depth, and insight of its analysis.
About Unisys
Unisys is a global technology solutions
company that powers breakthroughs for the world's leading
organizations. Our solutions — digital workplace; cloud,
applications & infrastructure; enterprise computing; and
business process — help our clients challenge the status quo and
create new possibilities. To learn how we deliver breakthroughs for
our clients, visit unisys.com.
Follow Unisys on Twitter and LinkedIn.
RELEASE NO.: 0608/9909
Unisys and other Unisys products and services mentioned herein,
as well as their respective logos, are trademarks or registered
trademarks of Unisys Corporation. Any other brand or product
referenced herein is acknowledged to be a trademark or registered
trademark of its respective holder.
UIS-C
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SOURCE Unisys Corporation