Expands Enhanced Maintenance Support Offering
to Include First Call Technical Support for Palo Alto
Networks
HERNDON, Va. ,
June 9,
2023 /PRNewswire/ -- ePlus inc. (NASDAQ NGS: PLUS)
(news) today announced that its London-based subsidiary, IGXGlobal UK
Limited, is certified to provide partner-enabled Premium
Support in the European Union (EU) and United Kingdom (UK) as a Palo Alto Networks
Authorized Support Center (ASC). In addition to the EU and the UK,
ePlus has also recently been certified as a Palo ASC partner in
the United States as well as in
Singapore and India through ePlus' Cloud Uno
subsidiaries.
Adding Palo Alto Networks to its existing Enhanced Maintenance
Support (EMS) offering, IGXGlobal extends single-call support for
multi-vendor environments, providing customers with:
- Faster time to resolution
- Access to ePlus certified engineers globally
- Expedient escalation to Tier 3 Palo Alto TAC engineers when
needed
- Assigned customer success resource
"As IGXGlobal expands our footprint in the EU and the
UK, adding Enhanced Maintenance Support for Palo Alto Networks
as an ASC partner extends our ability to help customers strengthen
their security posture by leveraging our broad lifecycle
approach—from advisory and assessment services to architecture,
deployment, first call support, and Managed Services," said
Kevin Detsch, SVP of services
business development at ePlus. "Our global customers rely
on ePlus for a seamless and simplified support experience, and we
are pleased to enhance their operational efficiency while at
the same time continuing to invest in our partnership with Palo
Alto Networks."
"Customers can also leverage our Managed Security Services
offerings, which expand support to include device management,
managed detection and response services, incident management,
vulnerability management, and virtual CISO services," said
Lee Waskevich, vice president of
security strategy for ePlus.
"Aligning technology support services with robust security
operations helps organizations to become more effective and
efficient in mitigating their cyber risk and exposure."
"It is fantastic that IGXGlobal continues to invest in their
partnership with Palo Alto Networks, achieving their ASC status for
the UK. Well done, IGXGlobal, and thank you for your partnership,"
said Phil Gale, UK channel director
at Palo Alto Networks.
To read more information about IGXGlobal's Enhanced Maintenance
Support, visit
https://igxglobal.com/services/maintenance-and-managed-services/managed-services-for-infrastructure-and-cloud/enhanced-maintenance-support.
About IGXGlobal UK Limited
IGXGlobal UK Limited (IGXGlobal) is a UK-based, wholly-owned
subsidiary of
ePlus Technology, inc. ePlus & IGXGlobal
support customers commercially and technically on a global
scale (with some limitations in Germany). As a technology systems integrator
at the forefront of digital transformation, IGXGlobal designs,
builds and secures automated multi-cloud infrastructures that meet
the rapidly changing needs of enterprise businesses. Our company is
built upon technical and service excellence, which is exemplified
by our skills and capabilities across multiple
technologies. Our biggest differentiator remains our local,
personalized approach that is ingrained into our heritage. We are
in the unique position to have both the capabilities of a Global
Systems Integrator and the agility and flexibility of a smaller
organization. IGXGlobal UK Limited is registered in England and Wales. Its registered number is 05551268, and
its registered office address is Camburgh House, 27 New Dover,
Road, Canderbury, Kent, CT1 3DN.
About ePlus inc.
ePlus has an unwavering and relentless focus on leveraging
technology to create inspired and transformative business outcomes
for its customers. Offering a robust portfolio of solutions, as
well as a broad range of consultative and managed services across
the technology spectrum, ePlus has proudly achieved more than 30
years of success, carrying customers forward through adversity,
rapidly changing environments, and other obstacles. ePlus is a
trusted advisor, bringing expertise, credentials, talent and a
thorough understanding of innovative technologies, spanning
security, cloud, data center, networking, collaboration and
emerging solutions, to organizations across all industry segments.
With complete lifecycle management services and flexible payment
solutions, ePlus' more than 1,700 associates are focused on
cultivating positive customer experiences and are dedicated to
their craft, harnessing new knowledge while applying decades of
proven experience. ePlus is headquartered in Virginia, with locations in the United States, UK, Europe, and Asia–Pacific. For more
information, visit www.eplus.com, call 888-482-1122, or email
info@eplus.com. Connect with ePlus
on LinkedIn, Twitter, Facebook,
and Instagram.
ePlus®, Where Technology Means More®, and
ePlus products referenced herein are either registered trademarks
or trademarks of ePlus inc. in the United
States and/or other countries. The names of other companies,
products, and services mentioned herein may be the trademarks of
their respective owners.
Forward-Looking Statements
This press release contains
information about management's view of ePlus' future expectations,
plans and prospects that are not historical facts and may be deemed
to be "forward-looking statements." Actual and anticipated future
results may vary materially due to certain risks and uncertainties.
Certain risks and uncertainties that may affect such
"forward-looking statements" are detailed in our reports filed with
the Securities and Exchange Commission, especially under the
heading "Risk Factors." All information set forth in this press
release is current as of the date of this release and ePlus
expressly disclaims any duty or obligation to update this
information, except as may be required by law.
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SOURCE ePlus inc.