Genpact launches service delivery center in
Sofia, Bulgaria, expanding its
talent pool and leveraging deep domain, process, and digital
capabilities to drive transformation for clients
SOFIA, Bulgaria, June 26, 2023 /PRNewswire/ -- Coca-Cola HBC
(CCH), one of the largest Coca-Cola strategic bottlers, and
Genpact (NYSE: G), a global professional services firm focused
on delivering outcomes that transform businesses, today announced a
partnership to accelerate digital transformation for CCH's finance
operations.
Leveraging Genpact's deep domain, process, and
digital expertise, the partnership aims to accelerate CCH's
transformation by driving process standardization and automation
to provide impactful customer experiences and empower CCH
to leverage data that turn insights into strategic actions.
"We are constantly focused on improving customer service and
operational competitiveness across our markets," said
Spyros Mello, Strategy and
Transformation Director, CCH. "The partnership with
Genpact makes us more agile and allows us to innovate and move
faster on our transformation journey. It brings excellent
opportunities for our business, customers, and, importantly, for
our people."
Genpact's new delivery center in Sofia, Bulgaria will drive operational
excellence for CCH through its analytics capabilities to
deliver valuable data-led insights in accounting, accounts payable,
and cash collections. The multi-year engagement is set to
drive future growth and competitive advantage for CCH.
"Most companies today are looking at ways to leverage artificial
intelligence to build agile operations and drive efficiencies. The
importance of clean, well-defined, and well-understood data cannot
be overstated as it serves as the foundation for implementing
technologies to fuel innovative operating models," said
Tiger Tyagarajan, President and Chief Executive Officer,
Genpact. "With the combination of our data,
process, and digital expertise, we look forward to unlocking
new levels of efficiency, agility, and customer-centricity,
enabling CCH to navigate the dynamic market landscape and drive
outsized value for their customers."
Genpact's delivery center in Sofia,
Bulgaria, will serve as a hub to deliver its Data-Tech-AI
and Digital Operations services.
ABOUT COCA-COLA HBC
Coca-Cola HBC is a
growth-focused consumer packaged goods business and strategic
bottling partner of The Coca-Cola Company. We create value for all
our stakeholders by supporting the socio-economic development of
the communities in which we operate and we believe building a more
positive environmental impact is integral to our future growth.
Together, we and our customers serve 715 million consumers across a
broad geographic footprint of 29 countries on three continents. Our
portfolio is one of the strongest, broadest and most flexible in
the beverage industry, offering consumer-leading beverage brands in
the sparkling, juice, water, sport, energy, plant-based,
ready-to-drink tea, coffee, adult sparkling and premium spirits
categories. These beverages include Coca-Cola, Coca-Cola Zero,
Schweppes, Kinley, Costa, Valser, Romerquelle, Fanta, Sprite,
Powerade, FuzeTea, Cappy, Monster and Adez. We foster an open and
inclusive work environment amongst our 33,000 employees and we are
ranked among the top sustainability performers in ESG benchmarks
such as the Dow Jones Sustainability Indices, CDP, MSCI ESG and
FTSE4Good.
Coca-Cola HBC has a premium listing on the London Stock Exchange
(LSE:CCH) and is listed on the Athens Exchange (ATHEX:EEE). For
more information, please visit
https://www.coca-colahellenic.com.
About Genpact
Genpact (NYSE: G) is a global
professional services firm delivering the outcomes that transform
our clients' businesses and shape their future. We're guided by our
real-world experience redesigning and running thousands of
processes for hundreds of global companies. Our clients – including
many in the Global Fortune 500 – partner with us for our unique
ability to combine deep industry and functional expertise, leading
talent, and proven methodologies to drive collaborative innovation
that turns insights into action and delivers outcomes at scale. We
create lasting competitive advantages for our clients and their
customers, running digitally enabled operations and applying our
Data-Tech-AI services to design, build, and transform their
businesses. And we do it all with purpose. From New York to New
Delhi and more than 30 countries in between, our 115,000+
team is passionate in its relentless pursuit of a world that works
better for people. Get to know us at Genpact.com and
on LinkedIn, Twitter, YouTube,
and Facebook.
MEDIA CONTACTS:
Siya Belliappa
Genpact Media Relations – Global
+1 718 561 9843
Siya.belliappa@genpact.com
Judith Schunke
Genpact Media Relations – Europe
+447887661155
judith.schunke@genpact.com
Sonia Bastian
CCH Head of
Communications
+41 7946 88054
sonia.bastian@cchellenic.com
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