Genpact to leverage Microsoft Azure OpenAI
Service technology to enhance speed-to-market of leading-edge
solutions that help companies use data and AI's power to drive
actionable business insights
NEW
YORK, July 25, 2023 /PRNewswire/
-- Genpact (NYSE: G), a global professional services firm
focused on delivering outcomes that transform businesses, announced
a collaboration with Microsoft that allows Genpact's global talent
to access Microsoft's Azure OpenAI Service to enable them to unlock
new opportunities to implement generative AI capabilities for
clients.
Genpact has identified various opportunities to leverage large
language models (LLMs) to drive enterprise efficiencies in areas
such as transition management, global service desk management,
infrastructure management, and other areas. Generative AI has the
ability to help companies improve employee productivity, and
enhance operational efficiency and agility, allowing Genpact's
business teams – the domain experts – to develop use cases that
solve the many day-to-day challenges enterprises face. Azure's
cloud infrastructure coupled with the flexibility of the Azure
OpenAI Service will help accelerate these solution
developments.
"Generative AI's potential to drive innovation is unprecedented,
and by democratizing access to this technology, including Microsoft
Azure's powerful AI tools, we continue to foster our culture of
innovation, experimentation, and knowledge across our more than
115,000 global workforce," said Vidya
Rao, Chief Information Officer at Genpact. "Our
continuous learning environment helps clients optimize AI's rapidly
evolving landscape, and we're excited to leverage Microsoft's AI
tools to revolutionize the way we approach problem-solving."
This relationship with Microsoft builds on Genpact's deep
expertise in AI innovation – from decades-long investments in
advanced data analytics to strategic AI acquisitions, to
leading-edge technology solutions and extensive experience with
LLMs across numerous industries, including consumer goods,
retail, life sciences, healthcare, hi-tech, and financial
services.
"Genpact is an innovator in combining AI and advanced analytics,
and we are pleased to collaborate with them to expedite the
development of new solutions that empower enterprises to
strategically use generative AI for business value," said
Sangita Singh, General Manager
IT&ITES, Microsoft India. "Microsoft Azure AI, combined
with Genpact's industry knowledge, operational expertise, and
experience in running processes for Global Fortune companies, will
be a powerful combination."
Genpact will support its employees' use of generative AI tools
through comprehensive training programs and resources. Genpact also
recently established a generative AI practice with a team of data
scientists, data engineers, and domain experts focused on the rapid
development of generative AI capabilities on the Genpact Cora
platform which is already integrated with more than 250 enterprise
ecosystems handling more than 20 million transactions a month.
Visit these pages for more information on Genpact's partners and
Genpact's generative AI solutions.
About Genpact
Genpact (NYSE: G) is a global professional services firm
delivering the outcomes that transform our clients' businesses and
shape their future. We're guided by our real-world experience
redesigning and running thousands of processes for hundreds of
global companies. Our clients – including many in the Global
Fortune 500 – partner with us for our unique ability to combine
deep industry and functional expertise, leading talent, and proven
methodologies to drive collaborative innovation that turns insights
into action and delivers outcomes at scale. We create lasting
competitive advantages for our clients and their customers, running
digitally enabled operations and applying our Data-Tech-AI services
to design, build, and transform their businesses. And we do it all
with purpose. From New York to
New Delhi and more than 30
countries in between, our 115,000+ team is passionate in its
relentless pursuit of a world that works better for people. Get to
know us at Genpact.com and on LinkedIn, Twitter, YouTube, and
Facebook.
MEDIA CONTACTS:
Siya
Belliappa
Genpact Media
Relations
718-561-9843
siya.belliappa@genpact.com
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SOURCE Genpact