Built Directly into the Solutions That Power Mission-Critical
Processes, Joule Is a Copilot That Truly Understands
Business
WALLDORF, Germany, Sept. 26, 2023 /PRNewswire/ -- SAP
SE (NYSE: SAP) today announced Joule, a natural-language,
generative AI copilot that will transform the way business runs.
Joule will be embedded throughout SAP's cloud enterprise portfolio,
delivering proactive and contextualized insights from across the
breadth and depth of SAP's solutions and third-party sources. By
quickly sorting through and contextualizing data from multiple
systems to surface smarter insights, Joule helps people get work
done faster and drive better business outcomes in a secure,
compliant way. Joule delivers on SAP's proven track record of
revolutionary technology that drives real results.
"With almost 300 million enterprise users around the world
working regularly with SAP cloud solutions, Joule has the power to
redefine the way businesses – and the people who power them –
work," said Christian Klein, CEO and
member of the Executive Board of SAP SE. "Joule draws on SAP's
unique position at the nexus of business and technology and builds
on our relevant, reliable, responsible approach to Business AI.
Joule will know what you mean, not just what you say."
Joule will be embedded into SAP applications from HR to finance,
supply chain, procurement and customer experience, as well as into
SAP Business Technology Platform. Joule transforms the SAP user
experience – it's like tapping your smartest colleague on the
shoulder. Employees simply ask a question or frame a problem in
plain language and receive intelligent answers drawn from the
wealth of business data across the SAP portfolio and third-party
sources, retaining context. Imagine, for example, a manufacturer
asking Joule for help understanding sales performance better. Joule
can identify underperforming regions; link to other data sets that
reveal a supply chain issue; and automatically connect to the
supply chain system to offer potential fixes for the manufacturer's
review. Joule will continuously deliver new scenarios for all SAP
solutions. For example, in HR it will help write unbiased job
descriptions and generate relevant interview questions.
"As generative AI moves on from the initial hype, the work to
ensure measurable return on investment begins," said Phil Carter, Group Vice President, Worldwide
Thought Leadership Research, IDC. "SAP understands that generative
AI will eventually become part of the fabric of everyday life and
work, and is taking the time to build a business copilot that
focuses on generating responses based on real-world scenarios – and
to put in place the necessary guardrails to ensure it's also
responsible."
Joule will be available with SAP SuccessFactors solutions and
SAP Start later this year, and with SAP S/4HANA Cloud, public
edition early next year. SAP Customer Experience and SAP Ariba
solutions along with SAP Business Technology Platform will follow
with many other updates across the SAP portfolio to be announced at
the SuccessConnect event on October 2–4, the SAP Spend Connect
LIVE event on October 9-11, the SAP
Customer Experience LIVE event on October
25 and the SAP TechEd conference on November 2–3.
Joule builds on and enhances existing SAP Business AI offerings.
More than 26,000 SAP cloud customers have access to SAP Business AI
across multiple scenarios and partner solutions. SAP's
comprehensive strategy to build an enterprise AI ecosystem of the
future also includes direct investments, such as those announced in
July with Aleph Alpha, Anthropic and Cohere, as well as third-party
partnerships including those with Microsoft, Google
Cloud and IBM announced in May. Sapphire Ventures
LLC, a global software venture capital firm, is backed by SAP and
is dedicating over US$1 billion to
fund AI-powered enterprise technology startups.
Learn more about Joule here. Visit the SAP News
Center. Follow SAP at @SAPNews.
About SAP
SAP's strategy is to help every business run as an intelligent,
sustainable enterprise. As a market leader in enterprise
application software, we help companies of all sizes and in all
industries run at their best: SAP customers generate 87% of total
global commerce. Our machine learning, Internet of Things (IoT),
and advanced analytics technologies help turn customers' businesses
into intelligent enterprises. SAP helps give people and
organizations deep business insight and fosters collaboration that
helps them stay ahead of their competition. We simplify technology
for companies so they can consume our software the way they want –
without disruption. Our end-to-end suite of applications and
services enables business and public customers across 26 industries
globally to operate profitably, adapt continuously, and make a
difference. With a global network of customers, partners,
employees, and thought leaders, SAP helps the world run better and
improve people's lives. For more information, visit
www.sap.com.
This document contains forward-looking statements, which are
predictions, projections, or other statements about future events.
These statements are based on current expectations, forecasts, and
assumptions that are subject to risks and uncertainties that could
cause actual results and outcomes to materially differ. Additional
information regarding these risks and uncertainties may be found in
our filings with the Securities and Exchange Commission, including
but not limited to the risk factors section of SAP's 2022 Annual
Report on Form 20-F.
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