ServiceNow debuts as a Leader in P&C Claims Management Systems report by independent research firm
18 Junho 2024 - 10:00AM
Business Wire
ServiceNow recognized with the highest strategy
category score of all firms evaluated with a vision for Financial
Services Operations for Insurance to “be the agile backbone for
insurance operations..."
ServiceNow (NYSE: NOW), the AI platform for business
transformation, has been named a Leader in the Forrester Wave™:
P&C Claims Management Systems, Q2 2024 for the first time. This
rating recognizes ServiceNow’s Financial Services Operations for
Insurance solution.
According to the report, “ServiceNow has entered the P&C
claims management market with the strongest strategy of all the
firms that Forrester evaluated. Its vision is to be the agile
backbone for insurance operations that will enable insurers to
deliver exceptional experiences for claimants.” It goes on to say,
“ServiceNow Claims capabilities for claims communications and
servicing, analytics, visualization, and reporting excelled in our
demonstration and was mentioned by reference customers.”
“Complicated claims experiences threaten policyholder retention,
distributor loyalty, and employee satisfaction because many
insurers today rely on a sprawl of disconnected, legacy systems,”
said Vidya Balakrishnan, vice president and general manager,
Financial Services Industry, ServiceNow. “ServiceNow’s AI-powered
platform for business transformation offers customers a unique
advantage. Financial Services Operations offers one platform, one
architecture, and one data model to help insurers optimize
experiences, while driving efficiencies and organizational
agility.”
ServiceNow’s Financial Services Operations for Insurance
solution empowers carriers to deliver effortless experiences and
helps lower operational costs by automating and optimizing
processes across the value chain. More than 450 insurance companies
globally use ServiceNow’s cloud-based platform and solutions to
elevate performance and digitally transform customer experiences.
This helps insurance companies modernize their employee
engagements, risk management, security, and technology
innovation.
With ServiceNow Financial Services Operations for Insurance,
insurance carriers can:
- Resolve claims faster with end-to-end claims history in a
single view and easily share claims details across teams.
- Offer complete transparency of the claims lifecycle with
real-time access to claims progress, status updates, and policy
details.
- Automate claims processing, reduce manual work, and identify
trends and bottlenecks with process optimization, performance
analytics, and AI.
- Expedite adjudication and proactively meet SLA compliance with
embedded controls.
- Apply strategic, out-of-the-box integrations to counter claims
fraud, reduce claims leakage, and streamline claims processes
through omnichannel experiences, advanced work assignments, and
more.
- Maximize the value of existing systems and recognize
incremental benefits with an insurance industry data model,
informed by ACORD standards.
Additional Information
- Visit ServiceNow’s Financial Services Operations page for more
information on the products.
- Read a complimentary copy of the Forrester Wave™: P&C
Claims Management Systems, Q2 2024 report.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move
with the pace of innovation to help customers transform
organizations across every industry while upholding a trustworthy,
human centered approach to deploying our products and services at
scale. Our AI platform for business transformation connects people,
processes, data, and devices to increase productivity and maximize
business outcomes. For more information, visit:
www.servicenow.com.
© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240618825625/en/
Madison DaValle 847‑910‑8344 press@servicenow.com
ServiceNow (NYSE:NOW)
Gráfico Histórico do Ativo
De Mai 2024 até Jun 2024
ServiceNow (NYSE:NOW)
Gráfico Histórico do Ativo
De Jun 2023 até Jun 2024