IMImobile PLC Vauxhall launch Apple Business Chat with IMImobile
09 Julho 2019 - 5:32AM
RNS Non-Regulatory
TIDMIMO
IMImobile PLC
09 July 2019
9 July 2019
RNS Reach
IMImobile PLC
("IMImobile")
Vauxhall launches Apple Business Chat with IMImobile
Car manufacturer to use Apple Business Chat to provide customer
support and book test drives for new car models
IMImobile (AIM: IMO), the global cloud communications software
and solutions provider, today announces that one of the UK's
largest car manufacturers, Vauxhall Motors, is using Apple Business
Chat via its enterprise communications platform to connect with
their customers. Apple Business Chat provides a new way for users
to communicate directly with businesses using the Messages app on
iPhone, iPad, Mac and Apple Watch.
"We are thrilled to support Apple Business Chat, which gives us
a powerful and engaging direct connection with our customers," said
Jonathan Evans, Digital User Experience & E-Commerce Manager of
Vauxhall Motors. "A lot of our customers prefer using iOS, and we
always want to exceed their expectations when connecting with us.
Apple Business Chat makes communicating with Vauxhall as easy as
messaging a friend, so we expect it will quickly become our
customers' preferred customer service channel."
Vauxhall customers can use Apple Business Chat to receive
information about the new vehicle models that are available, book
test drives and add them to their calendars. With Business Chat,
customers can always reach a live person and are always in control
of whether they share any contact information with a business.
Sudarshan Dharmapuri, SVP Products at IMImobile, commented,
"We're excited to be working with one of the UK's leading car
manufacturers. Utilising our enterprise communications platform as
a service (CPaaS) technology, Vauxhall is now able to seamlessly
offer Apple Business Chat as a new customer engagement channel to
their customers".
To start Apple Business Chat, customers can click the Messages
bubble on Vauxhall's website to get more information about a
specific car model. A conversation with Vauxhall customer service
agents will open instantly in the Messages app, and users can take
their time responding when it's convenient.
Apple Business Chat is available in beta for users and
businesses around the world and is built into iOS 11.3 and higher.
For more information visit: apple.com/ios/business-chat.
END
For further information please contact:
IMImobile PLC c/o Newgate Communications
Jay Patel, Chief Executive Officer Tel: +44 (0)20 3757 6880
Mike Jefferies, Chief Financial Officer
Newgate Communications - PR adviser Tel: +44 (0)20 3757 6880
Bob Huxford IMImobile@newgatecomms.com
Fiona Norman
Tom Carnegie
Investec Bank - Nominated Adviser and Tel: +44 (0)20 7597 5970
Joint Broker
Henry Reast
Andrew Pinder
N+1 Singer - Joint Broker Tel: +44 (0)20 7496 3000
Shaun Dobson
Jonathan Dighe
About IMImobile PLC
IMImobile is a communications software provider whose solutions
enable enterprises to automate digital customer communications and
interactions to improve customer experience and reduce operating
costs.
IMImobile's enterprise cloud communications software platform
orchestrates customer interactions, connecting existing business
systems with digital communications channels. Organisations that
trust us to deliver smarter digital customer engagement include
Hermes, Centrica, AA, O2, EE, BT, Foxtons, Pizza Hut, Vodafone,
MTN, three of the major retail banks in the UK and public-sector
organisations globally.
IMImobile is headquartered in London with offices across the UK,
Hyderabad, Toronto, Little Rock, Dubai and Johannesburg and has
over 1,100 employees worldwide. IMImobile is quoted on the London
Stock Exchange's AIM market with the TIDM code IMO.
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END
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July 09, 2019 04:32 ET (08:32 GMT)
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