Industry Award
03 Dezembro 2007 - 9:22AM
RNS Non-Regulatory
Just Car Clinics Group PLC
03 December 2007
For immediate release 3 December 2007
Pioneering approach to customer communication results in top business award for
Just Car Clinic
Just Car Clinic (JCC) has scooped a prestigious business award. The company,
which is the second largest branded chain of collision repair centres in the UK,
bagged the Communications Technology in Business Award at the Hull Daily Mail's
Mail Business Awards held at the Willerby Manor Hotel in Hull.
The accolade follows the launch of a pioneering IT system that keeps customers,
insurers and brokers in touch with the progression of their individual vehicle
repairs.
The arrival of an e-mail from satisfied clients triggers a positive message at
head office while a message of dissatisfaction generates a negative sound.
JCC's online InTouch customer information check allows customers to confirm that
the progress of their vehicle repair is on track from their own home computer.
Barry Whittles said: "We are absolutely delighted to have been presented with
this award. Receiving the accolade of Communications Technology in Business
Award is the icing on the cake following the hard work that we have undertaken
in the past 12 months launching the new system.
"We are incredibly proud of the team here and everybody within JCC pulls
together to continually improve our business. We consistently deliver what our
customers expect and the award is further evidence of our approach to business.
"We will endeavour to keep developing our communication technology to ensure
that our customers experience the best possible care; before, during and after
their involvement with JCC."
JCC has a turnover of approximately #36 million and currently employs over 600
people across 20 branches nationwide.
(ENDS)
Links: www.justcarclinics.co.uk
Notes to Editors:
* Just Car Clinics is the second largest branded chain of collision repair
centres in the UK with a turnover of approximately #36 million
* Just Car Clinics has centres in Hull, Grimsby, Doncaster, Durham,
Sheffield (3), Lincoln, Hinckley, Wakefield, Ilkeston, Grantham, Nottingham,
Mansfield, Leeds, Bradford, York, Scarborough, Hartlepool and Scunthorpe
* In 2005, JCC opened a state-of-the-art training and support centre in
Goole.
This information is provided by RNS
The company news service from the London Stock Exchange
END
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