TIDMNOTP

RNS Number : 5889X

Nottingham Building Society

23 February 2017

 
                                Nottingham Building Society 
 
                        Results for the year ended 31 December 2016 
 
                      Nottingham Building Society has today announced 
                      its results for the year ended 31 December 2016. 
 
                    Below are some of the key achievements and financial 
                                    highlights of 2016: 
 
                 *    Strong retail franchise growth - total branch savings 
                       balances of GBP2bn, up 9% in the year and more than 
                                 doubled in the last five years; 
 
 
                  *    The Society has opened seven new branch locations in 
                             2016 and welcomed 24,000 new customers; 
 
 
                   *    Achieved a Customer Net Promoter Score of 78%; up 
                                        from 74% in 2015; 
 
 
                    *    Gross mortgage lending of GBP798m, a record for 
                                       lending in one year; 
 
 
                      *    Redemption levels reduced by 3% in the year, 
                         resulting in mortgage book growth of 8% overall; 
 
 
                             *    Total assets of GBP3.6billion; 
 
 
                             *    Net interest margin at 1.32%; 
 
 
                   *    Group pre-tax profit of GBP14.2m; down 29% in the 
                      year as the Society consciously protected savers from 
                         the full reduction in bank base rate in August; 
 
 
                   *    Arrears levels remain very low, below a quarter of 
                         the industry average (2016: 0.16% v Industry at 
                       average of 1.00%); representing 38 accounts out of a 
                         total mortgage base of over 24,000 accounts; and 
 
 
                   *    Strong capital ratios with Common Equity Tier 1 at 
                                   14.7% and leverage of 4.6%. 
 
 
 
                       Commenting David Marlow, Chief Executive said: 
 
                       "2016 has been a year of twists and turns with 
                       a number of unexpected outcomes in the UK and 
                   globally; however, despite this, we at The Nottingham 
                     have continued to focus on developing our strategy 
                        to deliver a unique brand of advice, choice, 
                       service and value 'all under one roof', which 
                      continues to be well received by members across 
                                       our heartland. 
 
                       We have worked hard in recent years to develop 
                      services and products that are relevant to, and 
                        valued by our members and customers, whether 
                      they are looking to save for the future, search 
                       the market for the most appropriate mortgage, 
                       rent, buy, or sell a home, or plan and protect 
                                  their families' future. 
 
                      As I have said consistently, our responsibility 
                       is to differentiate ourselves against the big 
                   banks using our mutual ethos to deliver a proposition 
                       and service that is valued by our members and 
                       is also attractive to potential new ones. One 
                     area that truly marks us apart from the big banks 
                        today is our approach to branches. As the UK 
                      continues to see large scale closures - the UK's 
                       largest bank reduced its branch network by 25% 
                        in 2016 alone, we have continued to open new 
                       branches, adding 7 new locations in the year, 
                                    with great success. 
 
                   Without exception, existing members and new customers 
                       have welcomed us to our new locations where in 
                       the past 4 years we have already built savings 
                        balances of more than GBP300m. However it is 
                       not just our new locations that have proved so 
                      popular with customers; over the same five year 
                      period our total branch balances have more than 
                       doubled from GBP946m at the beginning of 2012 
                        to reach GBP2bn for the first time in 2016. 
 
                      We believe that this is clear evidence that the 
                       role of branches remains important in the eyes 
                    of UK consumers and that new customers are attracted 
                   to our unique advice and service mutual proposition." 
                                   Serving our Customers 
                  *    Our branches remain our focal point where our unique 
                       'all under one roof' proposition is best experienced 
                      by our customers. Unlike most banks and many building 
                        societies, we have yet again increased the size of 
                        the network this year. In 2016 we have opened in a 
                        further seven new locations in Belper, Burton upon 
                         Trent, Buxton, Scunthorpe, Uttoxeter and two in 
                        Sheffield. In fact since the beginning of 2012, we 
                      have increased the number of branches we have from 32 
                                      to 61, almost double; 
 
 
                      *    Due to the success of our branch network and 
                       excellent mortgage performance we have continued to 
                        grow our membership with approximately 24,000 new 
                             customers joining the Group in the year; 
 
 
                 *    This is further underpinned by the continuing success 
                      of our whole-of-market mortgage advice offering; with 
                      the number of customers using this service increasing 
                       by a further 31% in 2016. In fact we are now helping 
                      73% more people find the right mortgage than in 2013, 
                          the last year we advised purely on Nottingham 
                          Building Society mortgages, demonstrating the 
                                popularity of our unique approach. 
 
 
                 *    We remain focussed on delivering excellent service in 
                        all that we do; with branches and customer service 
                       teams receiving regular personalised service ratings 
                        and updates on how our customers rate them. Their 
                          hard work and focus on customers' feedback and 
                      suggestions for improvement has resulted in a further 
                       increase in our Net Promoter Score which in 2016 has 
                       risen a further 4 percentage points to a new high of 
                            78%. This places us at the very top of all 
                       organisations and sets a standard that we will need 
                                to work hard to maintain in 2017. 
 
 
                  *    It is vital, in this ultra-low interest environment 
                       that we maintain an incentive to save. Historically 
                          over a 20 year cycle, a building society would 
                           typically expect average savings rates to be 
                      equivalent to about base rate. We believe that we are 
                       doing all we can for savers as reflected by the fact 
                        that our average saving rate at the end of 2016 is 
                       more than four times base rate; that over 50% of our 
                       current savings accounts pay a rate higher than base 
                        rate, with some regular savings accounts offering 
                         between eight times and twelve times base rate. 
 
 
                                   Financial performance 
                   *    Whilst we were expecting a reduction in profit in 
                        2016, as trailed at the beginning of the year, the 
                       Board decided in response to the base rate cut that 
                        it was acceptable to reduce the profit made by the 
                      Society further in 2016. We are therefore reporting a 
                       profit before tax of GBP14.2m, a reduction of 29% on 
                      2015. However our profit after tax ratio of 0.32% per 
                       GBP100 assets is a strong level of profitability in 
                         historical terms and is more than sufficient to 
                       ensure that we can continue to grow, strengthen and 
                                       develop the Society. 
 
 
                  *    Despite this reduction in profit, which was largely 
                         driven by a conscious reduction in net interest 
                        income, we have maintained our cost efficiency; so 
                         whilst our overall costs have increased in 2016 
                         reflecting our continuing investment in people, 
                          technology and branches, our Group management 
                      expenses ratio has remained at the same level as 2015 
                      at 1.12%. The Group's reported cost income ratio also 
                          reflects the reduction in net interest income, 
                       increasing from 64.6% to 71.4%. Notwithstanding the 
                        increase in the year the ratio remains within the 
                       Board's target range. Management's focus will be to 
                        gradually reduce both of these ratios in the years 
                             ahead as the Society continues to grow. 
 
 
                      *    In terms of mortgage lending the Society has 
                      delivered a strong performance in line with our plan. 
                        Gross lending of GBP798m has been achieved in the 
                      year, an increase of 23% on 2015 and a record for the 
                      Society in a single year. We have also processed over 
                       GBP1bn of applications in a year for the first time 
                                    in the Society's history. 
 
 
                  *    Once again we have been very pleased with the number 
                        of mortgage customers electing to stay with us and 
                       take another product at the end of their term - our 
                          central mortgage team retained over GBP500m of 
                       business in the year for the first time, an increase 
                        of 16%. This excellent performance resulted in our 
                       mortgage redemptions falling by 3% in 2016. All this 
                        meant that we exceeded GBP3bn of mortgage balances 
                       for the first time and have increased our assets by 
                                         8% in the year. 
 
 
                                     Quality & strength 
                 *    The Society continues to maintain its very high level 
                        of financial strength. Our leverage ratio of 4.6% 
                       ensures that we have significantly more high quality 
                           capital available to us than is required by 
                       regulation, providing additional cover and strength 
                         in the event of significant losses or unexpected 
                                             events; 
 
 
                   *    Central to the ethos of a building society is the 
                        prudence we demonstrate when lending our members' 
                      money to those people we believe have the willingness 
                          and capability to repay their loan. Whilst the 
                       overall economic conditions remain relatively benign 
                        and interest rates low, we are very proud that at 
                      present we only have 38 accounts three or more months 
                        in arrears out of a total of over 24,000 accounts. 
 
 
 
                                Supporting local communities 
 
                  *    In 2016 we have continued to support our communities 
                         through our Doing Good Together initiative. Our 
                      fundraising for local charities has reached GBP20,000 
                                       for over 40 causes. 
 
 
 
                  *    Through our Grants for Good, we donated GBP40,000 to 
                       fund 17 local projects to increase employability and 
                            financial education and to aid and prevent 
                                          homelessness. 
 
 
 
                  *    Our work with charity partners has also continued - 
                       50 rising sports stars have benefitted from support 
                       via our partner, SportsAid. Through Young Enterprise 
                        we have financially supported ten local schools to 
                       complete the Company Programme and helped to deliver 
                         employability skills workshops to more than 500 
                        students. Our monetary donations to Framework have 
                       continued to support their Skills Plus programme and 
                      we are very proud to have sponsored a number of their 
                                     fundraising initiatives. 
 
 
 
                 *    Our work in the community has been recognised through 
                          two awards during the year - Nottingham Post's 
                      'Contribution to the Community' award and Money Age's 
                              Best Charity Partnership (SportsAid). 
 
 
 
 
                                    Summary and outlook 
 
                     As we move forward we do so from firm foundations 
                        as we seek to further grow our membership by 
                        continuing to differentiate strongly against 
                   the big banks. Over recent years we have consistently 
                       invested in the infrastructure and capability 
                       of the Society, have reviewed and renewed our 
                        governance and risk management framework and 
                       during the first quarter of 2017 we will move 
                       into our newly extended head office, where we 
                      have increased our capacity by over 50% to take 
                                 account of rising demand. 
 
                       2017 will bring challenges and uncertainty and 
                     along with the ultra-low interest rate environment 
                        it will be essential that we focus even more 
                    strongly on how we build and reward loyal membership 
                      of The Nottingham, through the provision of our 
                       unique advice and service proposition, whilst 
                       maintaining our financial strength and strong 
                                       mutual ethos. 
 
                      We have a unique business model that is becoming 
                       increasingly popular, one that seeks to build 
                       long-term relationships through the consistent 
                       delivery of advice, choice, service and value. 
                     In 2017 we expect to continue to grow the Society, 
                        continue to invest in improving our offering 
                       and seek to maintain our world-class level of 
                     service. We will seek to do this whilst continuing 
                        to effectively balance the contrasting needs 
                       of our savings and mortgage customers, finding 
                       further ways to deliver value to our members. 
 
 Consolidated income statement 
  for the year ended 31 December 
  2016 
                                                                           2016     2015 
                                                                           GBPm     GBPm 
 Interest receivable and similar 
  income                                                                   89.3     94.6 
 Interest payable and similar 
  charges                                                                (43.7)   (46.6) 
                                                                      ---------  ------- 
 Net interest income                                                       45.6     48.0 
 
 Fees and commissions receivable                                            9.8      9.9 
 Fees and commissions payable                                             (1.2)    (0.5) 
 Other income                                                               0.3        - 
 Net (losses)/gains from derivative 
  financial instruments                                                   (0.9)      1.2 
 Total net income                                                          53.6     58.6 
 
 Administrative expenses                                                 (35.4)   (33.6) 
 Depreciation and amortisation                                            (3.3)    (3.3) 
 Finance cost                                                             (0.2)    (0.2) 
 Impairment losses on loans 
  and advances                                                                -    (0.2) 
 Provisions for liabilities 
  - FSCS levy and other                                                   (0.4)    (1.4) 
 (Loss)/profit on disposal 
  of property, plant and equipment                                        (0.1)      0.1 
 Profit before tax                                                         14.2     20.0 
 
 Tax expense                                                              (3.2)    (4.6) 
                                                                      ---------  ------- 
 
 Profit for the financial year                                             11.0     15.4 
                                                                      ---------  ------- 
 
 
 Consolidated statement of 
  comprehensive income 
  for the year ended 31 December 
  2016 
                                                                           2016     2015 
                                                                           GBPm     GBPm 
 Profit for the financial year                                             11.0     15.4 
 
 Items that will not be re-classified 
  to the income statement 
     Remeasurements of the net 
      defined benefit obligation                                          (4.5)      0.3 
     Tax on items that will not 
      be re-classified                                                      0.7    (0.1) 
 Items that may subsequently be re-classified 
  to the income statement 
 Available-for-sale reserve 
     Valuation gains/(losses) taken 
      to reserves                                                           0.2    (0.2) 
     Tax on items that may subsequently                                   (0.1)        - 
      be re-classified 
 Other comprehensive expense for the                                      (3.7)        - 
  period net of income tax 
                                                                      ---------  ------- 
 
 Total comprehensive income 
  for the year                                                              7.3     15.4 
                                                                      ---------  ------- 
 
 
 
 Consolidated statement of financial 
  position 
  as at 31 December 2016 
                                           2016      2015 
                                           GBPm      GBPm 
 Assets 
 Liquid assets                            527.0     491.6 
 Derivative financial instruments           4.7       3.8 
 Loans and advances to customers        3,032.6   2,796.5 
 Fixed and other assets                    27.1      26.5 
                                       --------  -------- 
 
 Total assets                           3,591.4   3,318.4 
                                       --------  -------- 
 
 
 Liabilities 
 Shares                                 2,457.4   2,433.2 
 Borrowings                               872.0     643.0 
 Derivative financial instruments          19.7       9.3 
 Other liabilities                         16.3      14.2 
 Subscribed capital                        26.2      26.2 
                                       --------  -------- 
 Total liabilities                      3,391.6   3,125.9 
 
 Reserves 
 General reserves                         199.5     192.3 
 Available-for-sale reserves                0.3       0.2 
                                       --------  -------- 
 
 Total reserves and liabilities         3,591.4   3,318.4 
                                       --------  -------- 
 
 
 Consolidated statement of                 General   Available-for-sale   Total 
  changes in members' interests            reserve              reserve 
  as at 31 December 2016 
                                              GBPm                 GBPm    GBPm 
 Balance as at 1 January 
  2016                                       192.3                  0.2   192.5 
 Profit for the year                          11.0                    -    11.0 
 Other comprehensive income 
  for the period (net of tax) 
    Net gains from changes 
     in fair value                               -                  0.1     0.1 
    Remeasurement of defined 
     benefit obligation                      (3.8)                    -   (3.8) 
                                         ---------  -------------------  ------ 
 Total comprehensive income 
  for the period                               7.2                  0.1     7.3 
                                         ---------  -------------------  ------ 
 Balance as at 31 December 
  2016                                       199.5                  0.3   199.8 
                                         ---------  -------------------  ------ 
 
 Balance as at 1 January 
  2015                                       176.7                  0.4   177.1 
 Profit for the year                          15.4                    -    15.4 
 Other comprehensive income 
  for the period (net of tax) 
   Net losses from changes 
    in fair value                                -                (0.2)   (0.2) 
   Remeasurement of defined 
    benefit obligation                         0.2                    -     0.2 
                                         ---------  -------------------  ------ 
 Total comprehensive income/(expense) 
  for the period                              15.6                (0.2)    15.4 
                                         ---------  -------------------  ------ 
 Balance as at 31 December 
  2015                                       192.3                  0.2   192.5 
                                         ---------  -------------------  ------ 
 
 
 
 
   Consolidated cash flow statement 
   for the year ended 31 December 2016 
                                                   2016      2015 
                                                   GBPm      GBPm 
 Cash flows from operating activities 
 Profit before tax                                 14.2      20.0 
 Depreciation and amortisation                      3.3       3.3 
 Loss/(profit) on disposal of property, 
  plant and equipment                               0.1     (0.1) 
 Interest on subscribed capital                     2.0       2.0 
 Net (gains) on disposal and amortisation 
  of debt securities                                0.8     (0.6) 
 Increase in impairment of loans and 
  advances                                            -       0.2 
                                                   20.4      24.8 
 Changes in operating assets and liabilities 
 (Increase)/decrease in other assets              (2.3)       5.4 
 Increase/(decrease) in other liabilities           9.0     (7.0) 
 (Increase)/decrease in loans and 
  advances to credit institutions                (15.7)       6.2 
 Increase/(decrease) in debt securities 
  in issue                                         89.7       5.5 
 (Increase) in loan and advances to 
  customers                                     (236.1)    (78.4) 
 Increase/(decrease) in shares                     24.2   (142.2) 
 Increase in borrowings                           139.3     180.6 
 Taxation paid                                    (3.9)     (3.6) 
                                               --------  -------- 
                                                   24.6     (8.7) 
 
 Capital expenditure and financial 
  investment                                        1.9      61.2 
 
 Financing activities                             (1.9)     (1.9) 
                                               --------  -------- 
 
 Increase in cash and cash equivalents             24.6      50.6 
 
 Cash and cash equivalents at beginning 
  of year                                         369.2     318.6 
                                               --------  -------- 
 
 Cash and cash equivalents at end 
  of year                                         393.8     369.2 
                                               --------  -------- 
 
 
 
   Summary ratios 
                                                               2016    2015 
                                                                  %       % 
 
 Common Equity Tier 1 ratio                                    14.7    15.3 
 Liquid assets as a percentage of shares and borrowings       15.83   15.98 
 Group profit for the year as a percentage of mean total 
  assets                                                       0.32    0.47 
 Group management expenses as a percentage of mean total 
  assets                                                       1.12    1.12 
 Society management expenses as a percentage of mean total 
  assets                                                       0.91    0.90 
 Society interest margin as a percentage of mean assets        1.32    1.46 
 
 
 
 
      Notes 
       *    The financial information set out above, which was 
            approved by the Board of Directors on 22 February 
            2017, does not constitute accounts within the meaning 
            of the Building Societies Act 1986. 
 
 
       *    The financial information for the years ended 31 
            December 2016 and 31 December 2015 has been extracted 
            from the Accounts for those years and on which the 
            auditors have given an unqualified opinion. 
 

This information is provided by RNS

The company news service from the London Stock Exchange

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