Cloudcall Group PLC Launch of updated Bullhorn Integration
23 Novembro 2017 - 5:01AM
RNS Non-Regulatory
TIDMCALL
Cloudcall Group PLC
23 November 2017
23 November 2017
CloudCall Group plc
("CloudCall" or the "Company")
Launch of updated Bullhorn Integration
-- Rollout of new integration to Bullhorn users progressing to plan
-- Built using CloudCall's new unified software architecture platform
CloudCall (AIM: CALL), a leading cloud-based software business
that integrates communications into Customer Relationship
Management (CRM) platforms, is pleased to announce the launch of
its updated and enhanced software solution for Bullhorn.
The updated solution significantly improves user interface and
provides a more intuitive user journey. Feedback from customers who
have trialled or beta tested the new integration has been highly
positive.
The new integration has been built on CloudCall's new unified
software architecture platform (the 'Platform'). Historically,
CloudCall has built bespoke solutions for each CRM partner,
resulting in differing levels of functionality and considerable
development overheads associated with maintaining multiple bespoke
software bases.
All new Bullhorn customers are now being set up on the updated
Platform and existing Bullhorn customers will be transitioned
during the coming weeks.
By adopting a centralised approach, the new unified Platform
significantly streamlines that process, allowing CloudCall to reuse
the same code base for multiple CRMs integrations. This in turn
improves consistency and enables CloudCall to better utilise its
software engineers by focussing on developing additional and
complementary products and services.
This centralised architecture also provides the foundations and
framework that CloudCall will use to launch the messaging and SMS
modules due in 2018. In addition, the simplified interface will
allow CloudCall to seamlessly integrate with a broader range of CRM
providers.
Other CRMs will be transitioned onto the new architecture in the
coming months.
Simon Cleaver, Chief Executive Officer of CloudCall,
commented:
"We are pleased to announce the successful launch of this
architecture and integration and delighted to report that the early
feedback on the product from those using it has been so positive.
The new integration has been designed in consultation with our
users and we feel we have successfully developed a far more
streamlined interface for customers to use.
"We believe the new architecture on which the product sits
really has the potential to speed up our go to market strategy and
simplify the way we engage with our CRM partners and customers. By
centralising our solutions under one unified design architecture,
we can greatly reduce our maintenance overhead, whilst focusing our
attention on feature enhancement and adding additional users."
For further information, please contact:
CloudCall Group plc Tel: +44 (0)20
Simon Cleaver, Chief Executive 3587 7188
Officer
Paul Williams, Chief Financial
Officer
Vigo Communications Tel: +44 (0)20
Fiona Henson / Jeremy Garcia / 7830 9701
Ben Simons
www.vigocomms.com
Cenkos Securities (Nominated Adviser Tel: +44 (0)20
and Joint Broker) 7397 8900
Stephen Keys / Callum Davidson
/ Nick Searle
Arden Partners (Joint Broker) Tel: +44 (0) 20
Steve Douglas / Ciaran Walsh 7614 5900
About CloudCall Group Plc
CloudCall is a software and unified communications business that
has developed and provides a suite of cloud-based software and
telephony products and services. CloudCall's products and services
are aimed at enabling organisations to leverage their voice
communications more effectively.
The CloudCall suite of products allows companies to fully
integrate their telephony systems into their existing CRM software,
enabling calls to be made, recorded, logged and categorised from
within the customer relationship management (CRM) system with
detailed activity reports capable of being easily generated.
At the end of June 2017, the Company had approximately 100 staff
based predominantly in Leicester (UK) and Boston (US) and had
approximately 20,200 users.
This information is provided by RNS
The company news service from the London Stock Exchange
END
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