TPH Telephonetics

 

TIDMTPH 
 
RNS Number : 2239I 
Telephonetics PLC 
08 March 2010 
 

            Telephonetics wins Odeon-UCI Cinemas multi-year contract 
 
8th March 2010 - Telephonetics plc, the speech recognition and voice automation 
specialist, announces today the signing of an extension to its multi-million 
pound contract with Odeon-UCI Cinemas for provision of its MovieLINE  automatic 
speech recognition (ASR) film information and ticket booking service to all of 
Odeon's 105 UK cinema sites as well as its UCI sites in Eire. 
 
This variation means Telephonetics will now continue to provide its flagship 
service until 2015, well beyond the previous expiry date of spring 2012. 
Variable service charges for the period to spring 2012 have been replaced with 
guaranteed fixed fees until 2015. The total fixed fees under this new 
arrangement, whilst anticipated to be lower in total than service charges that 
would have been due under the old contract, provide a higher floor-limit of 
guaranteed revenues. The Group will also now benefit from a longer period of 
variable revenues; and at a higher margin in the extended period. 
 
Telephonetics has also added support for the Admit-1 ticketing system, commonly 
used in Eire, and this will enable Odeon in association with Entertainment 
Enterprises to bring all of its managed sites in Eire on to the service. The 
Admit-1 development has been fully integrated into the MovieLINE  Agent 
Interface allowing agents at Odeon's international contact centre to seamlessly 
handle calls from all the UK and Eire cinemas regardless of the different 
back-end ticketing infrastructures. The advanced "screen-pops" keep agent call 
durations to a minimum and save callers having to repeat themselves. 
 
 
Roger Harris, Chief Operating Officer of Odeon-UCI, commented: "The extension 
and expansion of this important contract will provide a greater number of guests 
the opportunity to book seats in advance given the strength of the film release 
schedule and the growing popularity of 3D and IMAX films." 
 
 
Anthony McKay, CEO of Telephonetics plc, commented: "We are delighted to 
continue our long-term relationship with Odeon-UCI Cinemas and this agreement 
extends our partnership to over twenty years. I believe it is testament both to 
MovieLINE's advanced functionality and the high level of customer service we 
provide.  Our continued development of services for cinema operators, including 
our contact centre services, places us in an excellent position to further 
develop our market leading position in the UK and abroad." 
 
For further information please contact: 
 
+----------------------------------+--------------------------+ 
| Telephonetics plc                | +44 (0) 1442 242 242     | 
+----------------------------------+--------------------------+ 
| James Ormondroyd, Finance        |                          | 
| Director                         |                          | 
+----------------------------------+--------------------------+ 
|                                  |                          | 
+----------------------------------+--------------------------+ 
| Brewin Dolphin Investment        | +44 (0) 113 241 0130     | 
| Banking                          |                          | 
| Nominated Adviser & Broker       |                          | 
+----------------------------------+--------------------------+ 
| Neil Baldwin                     |                          | 
| Sean Wyndham-Quin                |                          | 
+----------------------------------+--------------------------+ 
|                                  |                          | 
+----------------------------------+--------------------------+ 
| Maitland                         | +44 (0) 20 7379 5151     | 
+----------------------------------+--------------------------+ 
| George Hudson                    |                          | 
+----------------------------------+--------------------------+ 
 
 
Notes to editors 
 
Telephonetics plc 
 
Telephonetics plc (TPH.L) is a UK-based leading provider of speech recognition 
and voice automation solutions. The Group was listed on the London Stock 
Exchange's AIM market in July 2005. 
 
Offering diverse automation solutions and deployed across tens of thousands of 
telephony channels, Telephonetics processes millions of minutes of speech 
recognition per annum, via its carrier-class resilient platform in both hosted 
and customer premises solutions. Drawing on over 15 years of understanding how 
people interact over the telephone, Telephonetics offers a range of 
customer-focused solutions, covering even the most demanding environments, and 
delivering real business benefits to all its customers. 
 
The MovieLINE  product is a proven market-leading solution that has been 
developed to meet market requirements, especially customer accessibility. It has 
powerful administration and operational back-office tools that ensure timely and 
valuable data is easily presented to cinema management. 
 
With innovative solutions for speech self-service, mobility, outbound messaging, 
emergency notification and business continuity Telephonetics has built a large 
customer base. This includes 80% of the major UK multiplex cinemas, over 50% of 
the NHS acute health trusts, more than 50 local councils and emergency service 
operations, along with significant financial and legal company representation. 
 
About Odeon Cinemas 
 
ODEON is the largest cinema chain in the UK, with over one hundred cinemas. 
ODEON entertain more people in the UK than any other cinema chain accounting for 
nearly a third of all tickets sold in the UK. 
 
 Founded in 1930 by Oscar Deutsch, ODEON was acquired in 1941 by J Arthur 
Rank who had interests in film production and distribution. ODEON remained a 
part of The Rank Organisation for a further 58 years. An extensive re-branding 
campaign in 1998 further re-enforced ODEON's position as market leader in the UK 
and introduced "Fanatical About Film" to the UK cinema-goer. The re-branding and 
refurbishment campaign culminated in the GBP3million upgrade of the flagship 
cinema, the ODEON Leicester Square. 
 
 On the 21st February 2000, ODEON was sold to Cinven, who merged the newly 
re-branded ODEON chain with their existing ABC cinema chain. The resulting chain 
of cinemas were all re-branded and ODEON enjoyed over two years of continuing 
positive growth. 
 
 Following this success, Cinven sold ODEON to a consortium of investors 
early in 2003. The principal partners in the purchase were WestLB, The 
Entertainment Group and Robert Tchenguiz of Rotch. 
 
 More recently, private equity firm Terra Firmaacquired ODEON in September 
2004, and United Cinemas International in October 2004. Terra Firma, together 
with its predecessor organisation have invested about GBP4 billion in a variety 
of businesses across Europe over recent years. As a result, ODEON is looking 
forward to an exciting period of development during which it will continue to 
build on its unique position as the UK's number one cinema chain. 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
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