ROSELAND, N.J., Oct. 11, 2012 /PRNewswire/
-- ADP® today announced it has expanded the
availability of its live service support for its RUN Powered by
ADP® ("RUN") small business clients to 24 hours a day,
seven days a week. Effective immediately, ADP's RUN clients
have direct access to a dedicated service team available round the
clock to answer payroll questions whenever they arise. With
improved compliance tools for payroll, tax administration and
employee management, ADP's RUN platform helps small business owners
reduce risk while enabling them to work more efficiently by
providing anytime access to payroll and employee data. ADP
extended its service hours in response to feedback from many of its
small business clients because they often work beyond traditional
business hours.
"Small business owners oversee all aspects of their businesses,
which means they tend to many administrative tasks after hours, on
weekends and even holidays. ADP Small Business Services has
expanded our service offering to be responsive to our clients'
needs whenever they arise," said Anish
Rajparia, President of ADP's Small Business Services
division, ADP TotalSource® and ADP Retirement Services. "With our
new 24-hour, seven-day-a-week service, our RUN clients now have the
peace of mind knowing that our service teams can help answer even
the most complicated payroll- and tax-related questions any time of
day or night."
"I'm delighted to have access to around-the-clock service
because as a small business owner, I don't get to work an 8 to 5
day. In fact, I routinely process payroll after normal
working hours—even on weekends," said Pete Van Opens, chief
financial officer of Texas-based
ProSupps. "Using RUN Powered by ADP, I can focus on growing
our business and serving our clients knowing that ADP's service
professionals will be there whenever I need them."
The RUN Powered by ADP platform provides small business owners
proven flexibility to run their payroll whenever they need to and
from anywhere in the world. Launched nationally in 2010, RUN
is specifically designed to meet the needs of small businesses by
enabling owners the ability to process payroll on their terms
quickly, easily and securely. On RUN, owners can input
payroll data online or through the added convenience and
flexibility of a smartphone.
"We know the hectic schedules small business owners must keep in
order to grow their businesses," Rajparia added. "Providing
our clients anytime, anywhere access to our innovative RUN platform
with payroll, tax administration and employee management compliance
tools—all now backed by stellar 24/7 client service—demonstrates
our commitment to helping small business owners work smarter,
minimize risk, enhance cash flow management and improve performance
on their terms."
Available for the Android™, iOS™ and RIM BlackBerry®
mobile device platforms, the RUN Powered by ADP mobile app enables
small business owners to run payroll anywhere, anytime with just a
few taps on their mobile device.
ADP's Small Business Services Division represents the first
phase of expanded service offerings for its clients, with
additional access to service support for ADP's larger clients
planned in the future.
Over the past year, RUN has attracted more than 50,000 new small
business clients, as well as many existing clients who recognized
the value of upgrading from other ADP products to a more innovative
solution that features numerous benefits well beyond just payroll
management and processing.
For more information on RUN Powered by ADP supported by 24/7
Service, visit www.adp.com/runpayroll.
About ADP
Automatic Data Processing, Inc. (NASDAQ: ADP), with more than
$10 billion in revenues and
approximately 600,000 clients, is one of the world's largest
providers of business outsourcing solutions. Leveraging over 60
years of experience, ADP offers a wide range of human
resource, payroll, tax and benefits
administration solutions from a single source. ADP's
easy-to-use solutions for employers provide superior value to
companies of all types and sizes. ADP is also a leading provider of
integrated computing solutions to auto, truck, motorcycle,
marine, recreational vehicle, and heavy equipment dealers
throughout the world. For more information about ADP or to contact
a local ADP sales office, reach us at 1.800.225.5237 or visit the
company's Web site at http://www.ADP.com.
For more information, contact:
Jim Duffy
ADP
(973) 712-2070
Jim.Duffy@ADP.com
SOURCE ADP, Inc.