ROSELAND, N.J., Jan. 9, 2014 /PRNewswire/
-- ADP®, a leading global provider of Human Capital
Management (HCM) solutions, today announced that Greenwich, CT, has awarded the company a
contract to provide payroll and other services covering 3,400
employees.
ADP said that among the solutions Greenwich had purchased were cloud-based
services for Payroll Processing Services, Human Resource
Management, Time and Labor Management, Benefits Administration and
Tax Filing Services. The technology and service support to be
provided by ADP will help town employees focus even more on meeting
the needs of Greenwich
residents.
"Our agreement with ADP is a reflection of Greenwich's re-dedication to using ADP's
state-of-the-art technology and its commitment to service to ensure
we are efficiently meeting the needs of our citizens," said
Peter J. Tesei, First Selectman of
Greenwich. "We want to let ADP do what it does best, so our
employees can focus on what they do best."
"Our partnership with Greenwich
showcases the combination of quality technology and a commitment to
service that we bring to public sector clients," said Mark Benjamin, President of Global Enterprise
Solutions at ADP. "ADP's human capital management solutions
address the unique employment and pay practices of government
organizations while delivering a service model that reduces cost
and maximizes the focus and effectiveness of their internal
staff."
Employees in Greenwich have a
complicated set of payroll needs, defined by contracts with nine
employee unions and separate commitments to managerial
supervisors. The town felt it was critical to upgrade its
existing infrastructure to improve efficiency and minimize
errors.
"It was apparent to us that we needed a human capital management
system that would reduce our exposure to risk from error while
increasing our efficiency," said Mary L.
Pepe, Director of Human Resources for Greenwich. "Our
immediate goals were to increase core functionality and expand our
use of automation, while ensuring we had the flexibility we would
need for future expansion."
The town saw several attributes inherent in ADP that led them to
retain the company's services.
"ADP has a proven track record of helping large organizations
with complicated payrolls – not only with technology, but as seen
in their commitment to servicing each client," said Pepe.
"With our new contract, for instance, we have the name, phone
number and email for a dedicated account representative at ADP who
is always available for us."
Pepe said that kind of support is critical for Greenwich.
"When you are facing an emergency, you need to be able to get
someone on the phone in a timely manner and you need to have
developed an emergency backup plan with that partner," said
Pepe. "This level of support is something we will get from
ADP."
Pepe also said the ADP solution enables employee self-service –
an efficient capability for the town.
"We needed a solution that enabled our employees to enter their
own information, while giving us the confidence that that
information would flow through the system accurately," Pepe
said. "We needed a system that allowed information to be
collected from more than one source, and ADP will deliver
that."
As state and local governments confront new operating
challenges, ADP is committed to delivering industry-leading HCM
solutions to meet the needs of the public sector industry, the
company said. ADP technology, service and public sector expertise
help enable innovative organizations such as Greenwich to focus on improving their
constituent services and shaping strategic initiatives.
ADP currently serves more than 5,000 public-sector employers
including government organizations; colleges, universities and
professional schools; elementary and secondary schools, and public
order and safety agencies. ADP's solutions for public sector
clients provide value by helping to:
- Automate and consolidate payroll, HR and benefit administration
processes;
- Leverage manager and employee self-service to help improve
service levels and reduce manual support needs;
- Manage shift labor and employee hours via automated tools that
flow directly into the payroll system;
- Develop integrated, management reporting and analytics that
help improve workforce transparency; and
- Modernize and manage systems without straining capital budgets
or IT resources.
About ADP
With more than $11
billion in revenues and more than 60 years of experience,
ADP® (NASDAQ: ADP) serves approximately 620,000 clients
in more than 125 countries. As one of the world's largest
providers of business outsourcing and Human Capital Management
solutions, ADP offers a wide range of human resource, payroll,
talent management, tax and benefits administration solutions from a
single source, and helps clients comply with regulatory and
legislative changes, such as the Affordable Care Act (ACA).
ADP's easy-to-use solutions for employers provide superior value to
companies of all types and sizes. ADP is also a leading
provider of integrated computing solutions to auto, truck,
motorcycle, marine, recreational vehicle, and heavy equipment
dealers throughout the world. For more information about ADP,
visit the company's Web site at www.adp.com.
The ADP logo and ADP are registered trademarks of ADP,
Inc. All other marks are the property of their respective
owners. Copyright © 2014 ADP, Inc.
Media Contact:
Steve
Cross, ADP
(973) 404.4325
Steven.R.Cross@ADP.com
SOURCE ADP