ROSELAND, N.J., Feb. 18, 2014 /PRNewswire/
-- ADP®, a leading global provider of Human Capital
Management (HCM) solutions, today announced the findings of a new
ADP Research Institute® study that examines the use of
mobile applications for human resource functions across
the United States. The study
found that 37 percent of registered mobile users are leveraging
mobile HR applications to access their pay information compared to
23 percent who are utilizing desktops and laptops.
"There are numerous benefits for U.S. businesses adopting mobile
technologies, including helping to increase productivity and aid
real-time decision-making," said Roberto
Masiero, vice president and head of ADP's Innovation Lab.
"The human resources function is a key asset in today's
business mobility landscape because of its ability to connect and
inform the workforce in an easily scalable way."
The impact of mobile technology on all organizations is already
significant. More than half of adults in the United States own a smartphone and many
are using them at home and at work. The ADP Research
Institute study analyzed a subset of ADP's mobile data across
approximately 5,000 organizations reflecting 65,000 individual
active mobile users, and identified several key findings.
- Employees value viewing their pay information via a mobile
application in real time. Twice as many employees view their
pay information as those who view their benefits information on
their mobile device.
- Industries operating outside a traditional office want HR
information on the go. The study found that certain industries
—such as construction, natural resources and mining; manufacturing;
transportation and utilities; and the real estate, rental and
leasing industries—have approximately a 25 percent higher
concentration of employees utilizing mobile for HR functions than
any other industry. This increased usage of a mobile application
may be explained by the fact that employees in those industries may
not typically have access to traditional desktop computers.
- Professional and business services' mobile usage is 20
percent below the average. With greater access to laptops and
desktops, fewer employees in this sector are taking advantage of
mobile HR applications.
While industries are at different stages in their adoption of
mobile HR applications, business mobility will likely become the
"new normal." Generation X and Millennials were the first to
adopt mobile technologies. The future workforce, Generation C
(those born since 1997), is likely to demand mobile technology
based on ingrained behaviors linked to growing up with constant
access to information wherever their day takes them.
Anticipating this shift, companies are already investing in
more HR functionality on mobile devices, offering time entry,
retirement account management and work schedule viewing as well as
company news through mobile applications.
As a leading provider of HCM solutions, ADP has placed
significant investment in developing mobile solutions for its
clients. Available from both Apple® iTunes and
Google Play, the ADP mobile solutions app has been downloaded by
over two million users. The company also recently unveiled a
tablet version of the mobile solutions app with functionality for
managers and business executives.
For more information on the study, please click here
http://www.adp.com/research-trends.
About this Study
The ADP Research Institute used
aggregated and anonymous usage data from U.S.-based midsized
organizations (50-999 employees) for the month of May 2013. First, to compare mobile and
traditional desktop Web usage for the viewing of pay statements,
the study leveraged data from approximately 50,000 organizations
using stationary Web access, such as desktops and laptops, and more
than 25,000 organizations using mobile access to view pay
statements. For the comparison, active user rates were
determined as a percentage of employees who were registered users
and compared across the two channels.
Mobile access usage patterns for both pay and benefits functions
were analyzed by industry, focusing on the average number of mobile
users per organization and the average number of mobile page views
per (active) user. The mobile usage metrics examined usage
patterns, leveraging a subset of ADP's mobile data across
approximately 5,000 organizations (all between 50 and 999
employees), reflecting 65,000 individual active mobile users.
All organizations in the subset offered the capability of
viewing at least pay and benefits information, and included
employees actively using mobile devices to access this information.
The research also included the analysis along industry lines,
revealing key differences concerning industry concentrations of
users and page views.
About ADP
With more than $11 billion in
revenues and more than 60 years of experience, ADP® (NASDAQ: ADP)
serves approximately 620,000 clients in more than 125
countries. As one of the world's largest providers of
business outsourcing and Human Capital Management solutions, ADP
offers a wide range of human resource, payroll, talent management,
tax and benefits administration solutions from a single source, and
helps clients comply with regulatory and legislative changes, such
as the Affordable Care Act (ACA). ADP's easy-to-use solutions
for employers provide superior value to companies of all types and
sizes. ADP is also a leading provider of integrated computing
solutions to auto, truck, motorcycle, marine, recreational vehicle,
and heavy equipment dealers throughout the world. For more
information about ADP, visit the company's Web site at
www.adp.com.
The ADP Logo, ADP and the ADP Research Institute are
registered trademarks of ADP, Inc. All other trademarks are
the property of their respective owners. Copyright ©
2014 ADP, Inc.
Media Contact:
Dick Wolfe
ADP
(973) 974-7034 Office
(201) 396-5954 Mobile
Dick.Wolfe@adp.com
SOURCE ADP