ROSELAND, N.J., Jan. 11, 2022 /PRNewswire/ -- ADP, a leading
global technology company providing human capital management
solutions, is enhancing its benefit carrier relationships to help
HR and finance teams save time, improve accuracy and provide a
better benefits experience for employees. Industry-leading
API integrations provide real-time connectivity between employers,
benefit carriers and employees. With an end-to-end data exchange
from plan setup and enrollment to EOI (evidence of insurability),
changes automatically sync between ADP and the carrier, helping
employers better manage employee plans and giving employees instant
visibility to updates and changes.
ADP's integration with top benefit carriers modernizes data
exchange for plan setup, enrollment and billing. HR and finance
teams can save time, by eliminating the extra hours often needed to
manually enter and keep benefit plan information up to date.
Without the need to enter information across multiple systems,
organizations can significantly reduce the risk of a human data
entry error.
"ADP is advancing how benefits and technology work together to
provide a better benefits experience for employees and the
companies that manage them," said George
Michaels, General Manager, ADP. "ADP's API-driven technology
simplifies complex HR and benefits data processes by securely
connecting and sharing data across platforms instantly,
streamlining the entire benefits process."
Enhancing the Benefits Experience
Through the integration of technology-centered tools and
services, employers and ADP's ecosystem of benefit carriers can
offer employees open enrollment with real-time plan configuration,
reducing plan set-up time from weeks to minutes. In addition,
carrier partners that use EOI APIs tend to report a higher
completion rate among employees completing digital forms with an
instant coverage decision through the carrier's automated medical
underwriting. Real-time enrollments can also eliminate additional
processing and servicing times, as well as manual errors, providing
a better experience for the employer and employee.
"Prudential and ADP are invested in transforming how our
employer clients and their employees interact with their benefits,"
said Cassandra Schmidt, Vice
President, Platform Relationships & Data Exchange at
Prudential. "Our partnership will deliver an enhanced experience
through APIs that power real-time connectivity, which will
ultimately drive an expedited onboarding experience and easier
administration that helps reduce manual efforts and increase
accuracy. We are excited to be moving the industry in a direction
that will deliver consumer experiences that our clients have come
to expect."
The introduction of APIs provides a swift, digital approach to
benefits administration for both employers and their employees.
This digital approach helps improve accuracy, dramatically
enhancing the process and experience.
"As the world continues to gravitate toward an increasingly
digital environment, with the insurance industry being no
exception, this alignment with ADP will help Aflac improve service
to customers by streamlining the flow of data and providing
real-time integration," said Aflac
Vice President, Premier Technology Partnerships Jen Daniel.
"At Aflac, one of our goals is to provide innovative solutions to
our customers to make it easier to enroll in and use our products,
this API technology helps us accomplish that."
This technology-centered approach to benefits administration
offers an employee-centric solution. Benefit brokers can trust
that a client they place with ADP and an API integrated carrier
will benefit from the simplified, single system platform accessible
through technology-centered tools and services to better address
employee needs.
"Our desire to bring best-in-class solutions is paramount," said
Anne Burkett, National Practice
Leader, Workforce Solutions, USI Insurance Services. "We understand
the challenges our clients face as we work to help them navigate
and support their business needs, therefore having access to
technology-centered tools and services that enhance their
experience so important. ADP's integration with API-driven
solutions further streamlines the process to provide a
significantly better offering and overall support for our
clients."
Benefits administrators and employees will have the ability to
view updates and changes made instantly, including direct access to
EOI electronic forms. Benefits are available and easy to navigate
when needed, simplifying the entire process and improving the
benefit experience.
"We have invested in a carrier relations team dedicated to
working with our carrier partners, in product development teams
focused on API integration work, and in implementation and service
to help employers maximize their experience with the technology,"
added Michaels.
For more information please visit ADP.com.
About ADP (NASDAQ: ADP)
Designing better ways to work
through cutting-edge products, premium services and exceptional
experiences that enable people to reach their full
potential. HR, Talent, Time Management, Benefits and Payroll.
Informed by data and designed for people. Learn more
at ADP.com.
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Copyright © 2022 ADP, Inc. All rights reserved.
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SOURCE ADP, Inc.