Three Major Industry Analyst Rankings Highlight
ADP's Strengths in Geography, Technology, Customer Experience and
Analytics
ROSELAND, N.J., Dec. 13,
2023 /PRNewswire/ -- In three separate recent reports
by leading industry analysts, ADP was recognized as an exceptional
Leader in the global and North American payroll markets. The
reports – by the Everest Group, NelsonHall and Ventana Research,
now part of ISG – are rigorous evaluations of major global payroll
vendors, and include client interviews and extensive market and
product research. The assessments provide payroll technology buyers
with critical information for selecting the right partner.
In their October 2023 report,
Everest Group named ADP the highest Leader out of 27 providers in
their Multi-Country Payroll (MCP) Solutions PEAK® Matrix report
across three segments: Global, EMEA and APAC. The PEAK Matrix
assessment defines Leaders as vendors that exhibit both a strong
vision and capability, along with market impact. In addition,
Leaders invest in proprietary technology and data security. ADP has
consistently earned recognition as a Leader since the report's
inception in 2013, owing to ADP's ability to support clients'
diverse global needs and its continued innovation in the global and
North American payroll space. In particular, clients referenced in
the report appreciate the relationship management and proactive
approach of ADP's implementation and operations teams.
"ADP's wide geographic coverage, service delivery and extensive
integration capabilities position it strongly in the Multi-country
Payroll (MCP) market," explained Priyanka
Mitra, Vice President, Everest Group. "It has continuously
enhanced its platform and places a strong emphasis on analytics,
data and insights, and smooth implementation to enhance the manager
and employee experience. With its vision of building future-ready
offerings and continued investments in this direction, it has
safeguarded its position as a Leader on Everest Group's MCP
Solutions PEAK Matrix® Assessment."
NelsonHall's November 2023 report
identified ADP as a Leader in their Payroll Services Vendor
Evaluation and Assessment Tool (NEAT) in all market segments
including Digital Payroll Capability, Multi-Country Capability and
Payroll Plus (Extended HR) Capability. The NEAT defines Leaders as
vendors that exhibit both a high ability to deliver immediate
benefit and high capability to meet future client requirements.
Vendor scores are based on extensive market analysis and feedback
from interviewing vendor clients, principally in regard to the
client perception of the vendors' ability to support innovation,
transformation, and meeting clients' future payroll needs.
Liz Rennie, NelsonHall's HR
Technology & Services Research Director, said, "ADP is a
payroll Leader across market segments for its ongoing innovation,
its maturity and breadth of offerings, and its ability to support
organizations of all sizes, consistently delivering on value and
with strong service culture. Furthermore, ADP's position as a
Leader in Digital Payroll Capability is a testament to its ongoing
investments in developing new payroll tools and constantly
upgrading technology to support digital processes."
In November 2023, Ventana Research
named ADP as an Exemplary Leader across their North American
Domestic, Global and Payroll Management Buyers Guides for
performing the best in meeting overall Product and Customer
Experience requirements. Ventana Research also recognized ADP as
Leader in their North American Domestic and Payroll Management
(Overall Payroll) reports because the company is one of the top
three overall highest performing vendors. The reports use the
Ventana Value Index methodology which is based on extensive market
and product research and is structured to replicate an RFI process
by incorporating criteria to select technology. The research
evaluates technology providers on products that address key
elements of payroll software across seven product and customer
experience categories.
"The necessity to guarantee effective payroll processing is
essential to every organization and ADP has shown that it is
committed to ensuring the effective processing of it," said
Mark Smith, Partner and Head of
Software at Ventana Research. "ADP's Exemplary and Leader ratings
demonstrate its continued commitment to payroll management around
the globe, and ADP should be congratulated for its ability to
endure the scrutiny in the Buyers Guide market research."
"We are honored to be recognized for our North American and
global payroll services," said Virginia
Magliulo, president, Employer Services International at ADP.
"In the rapidly changing world of work, we continue to innovate and
respond to our clients' needs across the globe. By combining our
unmatched workforce data – based on providing payroll services in
140+ locations – with the power of next generation technology, we
can deliver tailored solutions to help businesses of all sizes
succeed no matter where they are located."
For more information on ADP's position in the Everest Group
Multi-Country Payroll (MCP) Solutions PEAK Matrix Assessment, visit
here. For more information on ADP's position in the NelsonHall
Payroll NEAT Assessment, visit here. For more information on ADP's
position in the Ventana Payroll Buyers Guide Reports, please visit
here for the Global Payroll Buyers Guide and here for the
North American Domestic Payroll Buyers Guide.
About ADP (NASDAQ: ADP)
Designing better ways to work
through cutting-edge products, premium services and exceptional
experiences that enable people to reach their full potential. HR,
Talent, Time Management, Benefits and Payroll. Informed by data and
designed for people. Learn more at ADP.com
ADP, the ADP logo, and Always Designing for People, are
trademarks of ADP, Inc. All other marks are the property of their
respective owners.
Copyright © 2023 ADP, Inc. All rights reserved.
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SOURCE ADP, Inc.