T-Mobile Selects Syclo's SMART Schedule for Cell Tower Maintenance Work Scheduling in Germany
28 Março 2007 - 6:06PM
Business Wire
Syclo, a leading developer of mobile computing solutions, today
announced that T-Mobile has selected Syclo�s SMART Schedule product
for operations in Germany. T-Mobile Deutschland started the overall
operation in 1993 as an independent trading company. Today, the
company is one of the most successful mobile phone operators in
Europe. It is a wholly owned subsidiary of T-Mobile International
AG & Co. KG and with 31.4 million customers at the end of
December 2006, the market leader in Germany. The addition of the
SMART Schedule product follows the rollout of Syclo Mobile Work
Manager almost two years earlier. The SMART Schedule product from
Syclo is built in conjunction with ClickSoftware Technologies Ltd.
(NasdaqCM:CKSW), the leading provider of mobile workforce
management and service optimization solutions. Syclo partner Ascom,
an international solution provider with comprehensive technological
know-how, will lead the initial installation of the Syclo mobile
products and work closely with Syclo to deploy the SMART Schedule
product in early 2007. SMART Schedule assists organizations who
service and maintain physical assets, such as equipment, plant
floor, facilities and fleets, in scheduling the best person to
perform the most critical work on time. Solving this resource
management issue enables significant improvements in worker
productivity, customer satisfaction and asset reliability. Through
preconfigured scheduling rules and business objectives, SMART
Schedule provides planners and schedulers with a powerful tool for
planning work, dispatching assignments and managing conflicts.
Having successfully rolled out the Mobile Work Manager for T-Mobile
field workers serving and maintaining cell towers throughout
Germany, Ascom Key Account Manager Domenico Carapezza stayed close
to the T-Mobile team and learned of its desire to optimize key
elements of the technician scheduling. �T-Mobile wanted a
scheduling tool that could go to work for them essentially right
out of the box and that was preintegrated into their EAM system. We
called Syclo, and within a week we demonstrated the product in the
T-Mobile offices,� Carapezza said. �We have worked with Ascom on a
number of joint customer success stories. Ascom stays very close to
their customers, working as a team to meet their operating goals
and helping organizations like T-Mobile establish best practices
that control costs, extend asset life and are future-protected as
new devices, communications and applications emerge,� said Marc
Chesover, Syclo�s EMEA general manager. Syclo mobile software
solutions are deployed at over 700 organizations worldwide across a
wide variety of industries.�Like all SMART products built on the
Agentry� platform, SMART Schedule allows its customers to easily
configure their application to meet their needs today and in the
future. SMART Schedule, combined with other Syclo mobile products,
enables organizations to work in and out of wireless coverage and
mix and match devices to meet their needs while supporting the
latest in peripherals such as RFID, GPS, GPS and remote printing.
About Syclo Syclo is a leading developer of mobile solutions that
streamline workflow, maximize productivity and drive more value
from enterprise systems.�Building on its flagship development
platform Agentry, Syclo offers fully configurable, rapidly deployed
mobile applications that run on a variety of devices and support
real-time wireless and offline computing. Syclo's SMART Suite
includes prepackaged and preintegrated applications that mobilize
CRM, ERP and EAM systems, among others, to improve communications
and data capture.�Syclo and its partners utilize Agentry to design,
develop and integrate customized solutions on time and within
budget. Over 700 organizations across industries and in 29
countries have deployed Syclo's solutions.�For more information,
visit www.syclo.com, or email info@syclo.com. About Ascom Ascom is
an international solution provider with comprehensive technological
know-how in Mission-Critical Communication. The company
concentrates on the core areas of Wireless Solutions (high-value,
customer-specific on-site communications solutions) and Security
Solutions (applications for security, communication, automation and
control systems for infrastructure operators, public security
institutions and the army). With a wealth of experience in
implementing complex projects for discerning customers, Ascom has
established itself in important key markets. Offerings range from
analysis and consulting to system design and system integration,
project management, engineering and implementation, right through
to maintenance and support. The company has subsidiaries in 18
countries and a workforce of some 2,400 employees worldwide. Ascom
registered shares (ASCN) are listed on the SWX Swiss Exchange in
Zurich. About ClickSoftware ClickSoftware is the leading provider
of mobile workforce management and service optimization solutions
that create business value for service operations through higher
levels of productivity, customer satisfaction and cost
effectiveness. Combining educational, implementation and support
services with best practices and its industry-leading solutions,
ClickSoftware drives service decision making across all levels of
the organization. From proactive customer demand forecasting and
capacity planning to real-time decision making, incorporating
scheduling, mobility and location-based services, ClickSoftware
helps service organizations get the most out of their resources.
With over 100 customers across a variety of industries and
geographies, and strong partnerships with leading platform and
system integration partners � ClickSoftware is uniquely positioned
to deliver superb business performance to any organization. The
company is headquartered in Burlington, Mass. and Israel, with
offices in Europe, and Asia Pacific. For more information about
ClickSoftware, please call (781) 272-5903 or (888) 438-3308, or
visit www.clicksoftware.com. Syclo and Agentry are trademarks of
Syclo LLC. All other trademarks are the property of their
respective holders. Copyright � 2007 Syclo LLC. All rights
reserved. 3131026-902
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