CKSW (MM)

Evaluation Based on Completeness of Vision and Ability to Execute BURLINGTON, Massachusetts, May 21 /PRNewswire-FirstCall/ -- In its May 11th, 2007 report, Gartner's "Magic Quadrant for Field Service Management, 2007" (Michael Maoz and William Clark) positions ClickSoftware (NASDAQ:CKSW) in the Visionaries Quadrant in the field service management (FSM) industry. "Persistence and focus pay. Standing out in a crowded market, which we believe we've done when you see where we're placed in the Visionaries Quadrant, requires delivering on your promises to customers and having the vision to develop products to meet future demands," said ClickSoftware Chairman and CEO Dr. Moshe BenBassat. "We are proud to be evaluated and placed by Gartner in its Magic Quadrant which is probably the most respected industry research report." Over the last twelve months, ClickSoftware has experienced tremendous growth and strengthened its leadership in the mobile workforce and service management market by signing new major agreements with blue chip customers from a variety of industry verticals; including electronics powerhouse Best Buy (for scheduling its popular Geek Squad(R)), leading utility companies such as Pacific Gas & Electric and Southern California Edison, telecommunication leaders such as Ericsson, as well as Xerox; the world's leading document management technology and services enterprise. ClickSoftware also recently unveiled new products and services such as an Executive Level Business Analysis Tool and a portfolio of Consulting Services to help companies get the most from their field workforce management solutions. About the Magic Quadrant The Magic Quadrant is copyrighted 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About ClickSoftware ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit http://www.clicksoftware.com/. Contacts: Joanna Giannotti ClickSoftware, Inc. +1-781-272-5903x2235 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Joanna Giannotti, ClickSoftware, Inc., +1-781-272-5903x2235,

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