ClickSoftware and SAP Announce Global Reseller Agreement
29 Outubro 2008 - 7:00AM
PR Newswire (US)
SAP to Resell ClickSoftware's ServiceOptimization Software to Help
Customers Improve Efficiency and Effectiveness of the Mobile
Workforce BURLINGTON, Mass. and WALLDORF, Germany, Oct. 29
/PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd.
(NASDAQ:CKSW) and SAP AG (NYSE:SAP) today announced a global
reseller agreement, underscoring SAP's continued commitment to its
ecosystem strategy that brings value to customers through
collaboration with partners. SAP will resell ClickSoftware's
ServiceOptimization Suite as the SAP(R) Workforce Scheduling and
Optimization application by ClickSoftware, helping customers meet
the challenge of optimizing the mobile service workforce. Improving
the efficiency and effectiveness of the mobile workforce is a
growing challenge for today's companies. Whether this is driven by
competitive, regulatory, financial or growth pressures, there is a
need to deliver significant operational cost efficiencies and
improved customer satisfaction. SAP Workforce Scheduling and
Optimization helps customers to automate real-time proactive and
reactive decision-making. Having the ability to act in real time on
data from the field and produce optimal decisions for resource
allocation and job scheduling can help SAP and ClickSoftware
customers obtain the benefits of implementing a comprehensive
service optimization solution. The strong partnership between
ClickSoftware and SAP is supported by a growing number of leading
global customers, including Anglian Water Services, Bosch, ETSA
Utilities, Konica Minolta, Pacific Gas & Electric, Philips
Healthcare, Siemens Power, Southern California Edison, Xerox and
many others across a number of industries. "By integrating
solutions from SAP and ClickSoftware and centralizing our
operational scheduling functions, we have radically changed the way
we work at Anglian Water," said Chris Boucher, CIO, Anglian Water.
"The real-time visibility of a customer's history coupled with a
consistent approach to managing our workloads has not only provided
better customer service, but also enables more proactive and
sustainable management of our assets." The new solution -- based on
ClickSchedule 7.5, which has achieved "Powered by SAP NetWeaver(R)"
status -- will complement and enhance the workforce planning and
scheduling capabilities of the SAP(R) ERP and SAP(R) Customer
Relationship Management (SAP CRM) applications for field-service
management and enterprise asset management, with real-time
optimized scheduling, maintenance scheduling, customer-demand
forecasting, shift/roster planning and business analytics to
increase productivity, reduce costs, support growth and strengthen
customer relationships. SAP Workforce Scheduling and Optimization
is available immediately. "SAP and ClickSoftware will deliver real
bottom-line value to customers within multiple industries across
North America, Europe and Asia Pacific," said Dr. Moshe BenBassat,
chairman and CEO, ClickSoftware. "We have been positioning our
solutions together with SAP software for many years, and take great
pride in the integration of our solutions and in the value that our
customers realize from our powerful partnership. Under the new
agreement, SAP's sales force will now have ClickSoftware's products
on its price list and can offer it to SAP's customers. This will
enable customers to license a comprehensive, integrated mobile
workforce optimization software solution from a single source --
SAP." "There is growing demand in the market for more comprehensive
field service management that incorporates decision support and
optimization," said Tobias Dosch, senior vice president, Suite
Solution Management, SAP AG. "Our relationship with ClickSoftware
is a prime example of how SAP meets specific customer needs by
leveraging our partner ecosystem to complement and extend SAP
solution offerings. We are pleased to expand our relationship with
ClickSoftware to bring this important capability to our customers,
further increasing the value derived from investments in SAP
solutions." Dr. Moshe BenBassat, chairman and CEO of ClickSoftware,
and Darryl Gray, senior director of Emerging Business, Global
Software and Technology Partners Division for SAP, will participate
in a podcast discussing this global reseller agreement and its
effect on customers, both companies and the industry. To listen to
their discussion, visit
http://www.clicksoftware.com/video/SAP-9-09-08-FINAL.mp3. About
ClickSoftware ClickSoftware is the leading provider of mobile
workforce management and service optimization solutions that create
business value for service operations through higher levels of
productivity, customer satisfaction and cost effectiveness.
Combining educational, implementation and support services with
best practices and its industry-leading solutions, ClickSoftware
drives service decision making across all levels of the
organization. From proactive customer demand forecasting and
capacity planning to real-time decision making, incorporating
scheduling, mobility and location-based services, ClickSoftware
helps service organizations get the most out of their resources.
With over 100 customers across a variety of industries and
geographies, and strong partnerships with leading platform and
system integration partners -- ClickSoftware is uniquely positioned
to deliver superb business performance to any organization. The
company is headquartered in Burlington, Mass. and Israel, with
offices in Europe, and Asia Pacific. For more information about
ClickSoftware, please call (781) 272-5903 or (888) 438-3308, or
visit http://www.clicksoftware.com/. This press release contains
express or implied forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Exchange Act. These forward-looking statements include,
but are not limited to, those regarding growth in ClickSoftware's
revenues and sales and partner networks. Such "forward-looking
statements" involve known and unknown risks, uncertainties and
other factors, which may cause actual results or performance to be
materially different from those projected. ClickSoftware's
achievement of these results may be affected by many factors,
including among others, the following risks: that ClickSoftware may
fail to expand its activities in the market; and other risks
associated with ClickSoftware's business. For additional
information regarding risks relating to ClickSoftware's business,
see ClickSoftware's filings with the Securities and Exchange
Commission including ClickSoftware's annual report on Form 20-F for
the year ended December 31, 2007, and subsequent filings with the
Securities and Exchange Commission. ClickSoftware does not
undertake to update any forward-looking statements. About SAP SAP
is the world's leading provider of business software (*), offering
applications and services that enable companies of all sizes and in
more than 25 industries to become best-run businesses. With
approximately 76,000 customers (includes customers from the
acquisition of Business Objects) in over 120 countries, the company
is listed on several exchanges, including the Frankfurt stock
exchange and NYSE, under the symbol "SAP." (For more information,
visit http://www.sap.com/) (*) SAP defines business software as
comprising enterprise resource planning and related applications.
Any statements contained in this document that are not historical
facts are forward-looking statements as defined in the U.S. Private
Securities Litigation Reform Act of 1995. Words such as
"anticipate," "believe," "estimate," "expect," "forecast,"
"intend," "may," "plan," "project," "predict," "should" and "will"
and similar expressions as they relate to SAP are intended to
identify such forward-looking statements. SAP undertakes no
obligation to publicly update or revise any forward-looking
statements. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ
materially from expectations. The factors that could affect SAP's
future financial results are discussed more fully in SAP's filings
with the U.S. Securities and Exchange Commission ("SEC"), including
SAP's most recent Annual Report on Form 20-F filed with the SEC.
Readers are cautioned not to place undue reliance on these
forward-looking statements, which speak only as of their dates.
Copyright (C) 2008 SAP AG. All rights reserved. SAP, R/3, mySAP,
mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and
services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP AG in Germany and in
several other countries all over the world. All other product and
service names mentioned are the trademarks of their respective
companies. Data contained in this document serve informational
purposes only. National product specifications may vary. For
customers interested in learning more about SAP products: Global
Customer Center: +49 180 534-34-24 United States Only: 1 (800)
872-1SAP (1-800-872-1727) For more information, press only: Simon
Morris, ClickSoftware, Inc., +44 (0) 1628 607030, Jeff Aubin,
Beaupre PR, +1 (603) 559 5838, SAP Press Office, +49 (6227)
7-46315, CET; +1 (610) 661-3200, EDT; Hilmar Schepp, +49 (6227)
7-46799, , CET Maria Cubeta, Burson-Marsteller San Francisco, +1
(415) 591-4070, http://www.newscom.com/cgi-bin/prnh/20081029/AQW021
http://photoarchive.ap.org/ DATASOURCE: SAP AG CONTACT: Simon
Morris of ClickSoftware, Inc., +44 (0) 1628 607030, ; or Jeff Aubin
of Beaupre PR, +1-603-559-5838, ; or SAP Press Office, +49 (6227)
7-46315, CET, +1-610-661-3200, EDT, , or Hilmar Schepp of SAP AG,
+49 (6227) 7-46799, , CET; or Maria Cubeta of Burson-Marsteller San
Francisco, +1-415-591-4070, , for SAP AG Web site:
http://www.sap.com/ http://www.clicksoftware.com/
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