BURLINGTON, Massachusetts,
August 17, 2011 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of automated workforce management and optimization
solutions, today announced that it has released version 8.1.5 of
its ServiceOptimization Suite. This latest release delivers true
enterprise-wide scheduling, cutting edge mobile application
configuration for non-technical users in the Mobility Studio, and
improved, intuitive usability across the entire Workforce
Management Platform.
The improvements are aligned to ClickSoftware's solution roadmap
and strategy to provide the world's most comprehensive Workforce
Management Platform. New functionality will promote improved
workforce agility and control; enabling ClickSoftware's clients to
deploy its solutions to the workforce faster in a manner that is
aligned to their company strategy.
With version 8.1.5, clients now take control of all workforce
operations with enterprise-wide scheduling using a combination of
ClickSchedule and ClickRoster. This complete end-to-end offering
optimizes the deployment of the entire workforce; not just those
employees out in the field, but also those who are office/plant
based, using the same Workforce Management Platform. This
means that employees can be quickly aligned to company objectives
across any number of businesses or departments regardless of their
role.
ClickSoftware's Mobility Studio allows enterprises to build and
configure mobility applications that utilize the latest HTML5
standards so that they are device agnostic. Version 8.1.5 adds
to this the Business Views Engine enabling business users with no
technical ability to create and configure modular mobile
applications with no coding, and using drag and drop wizards
to meet role-based requirements. As a result organizations can
reduce the time-to-market of important mobile applications and any
reliance on costly technical resources.
"ClickSoftware already provides the world's most complete
Workforce Management Platform: no matter what business
functionality you decide to start with, you'll be able to extend
your workforce management to more and more solutions, all working
together to cover the processes and roles involved in planning,
performing and monitoring your workforce activities. These latest
enhancements widen the competitive gap," said Dr. Moshe BenBassat, Chairman and CEO of
ClickSoftware. "For many years we have also been driving the
enterprise mobility agenda. We believe that giving business users
the ability to configure mobile business solutions on their terms
brings multiple strategic benefits to our customers."
In addition to this, for ClickMobile Advanced, ClickSoftware has
expanded its commitment to the Sybase infrastructure by adding its
first generation support for the Sybase Unwired Platform (SUP).
ClickSoftware has long promoted the considerable benefits that
come with an optimized Workforce Management Platform, from
employees utilizing mobile enterprise solutions for the first time,
through to the ongoing transformation of working practices. For
both new and existing users of ClickSoftware, this latest release
will lead to a swifter adoption of the latest functionality,
leading to a faster Return on Investment (ROI) with implementations
becoming easier and faster.
"Workforce management is coming of age," continued Dr.
BenBassat. "The clear ROI is difficult for C-level executives to
ignore; we are seeing the move from a 'nice to have' technology, to
a core enterprise solution that takes companies to the next level
of competitiveness. These latest improvements are another firm step
in that direction."
About ClickSoftware
ClickSoftware is the leading provider of automated workforce
management and optimization solutions for every size of service
business. Our portfolio of solutions, available on demand and on
premises, create business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our
patented concept of 'continuous planning and scheduling'
incorporates customer demand forecasting, long and short term
capacity planning, shift planning, real-time scheduling, mobility
and location-based services, as well as on-going communication with
the consumer on the expected arrival time of the service
resource.
As the pioneers of the 'W6' concept more than 20 years ago, we
have perfected solutions for solving a wide variety of problems on
Who does What, for Whom, with What, Where and When. The combination
of proven technology with educational services helps businesses
find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry
regulations/legislation. ClickSoftware's solutions manage over
250,000 resources in service businesses across a variety of
industries and geographies. Our flexible deployment approach,
breadth and depth of solutions and strong partnerships with leading
CRM/ERP vendors and system integrators makes us the number
one choice to deliver superb business performance to any
organization. The company is headquartered in the United States and Israel, with offices across Europe, and Asia
Pacific. For more information, please visit
http://www.clicksoftware.com. Follow us on Twitter.
Safe Harbor
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits from using ClickSoftware's solutions.
Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or
performance to differ materially from those projected, including
those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2010 and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new
information, future events or otherwise.
ClickSoftware Company Contact
Melissa Banaszak
ClickSoftware
melissa.banaszak@clicksoftware.com
+1-781-272-5903 Ext: 2272
ClickSoftware Media Contact
Dan Carlson
Corporate Ink
dcarlson@corporateink.com
+1-617-969-9192
SOURCE ClickSoftware Technologies Ltd