BURLINGTON, Massachusetts,
January 4, 2012 /PRNewswire/ --
ClickSoftware Technologies Ltd.
(NasdaqGS: CKSW), the leading provider of automated workforce
management and optimization solutions for the service industry,
today announced that KinCare, one of Australia's leading providers of in-home and
nursing care services, will be implementing ClickSoftware Cloud.
The SaaS workforce management solution is expected to be utilized
by 1500 care-givers across Australia to help KinCare increase efficiency,
manage costs, minimize time spent on IT maintenance and more easily
scale its operations to meet demand.
KinCare provides a wide range of home and health care services
including nursing care, personal care, domestic assistance, social
support, respite care, transport and case management. ClickSoftware
Cloud will enable KinCare to automatically deploy its health
professionals to the right place, with the right skills, at the
right time, using the optimal route. This will help to ensure that
the individual health requirements of each end client are managed
in a consistent and timely manner.
As part of a drive to revolutionize the homecare market in
Australia through the consistent
provision of the very best services to its clients, KinCare had
already deployed ClickSoftware's on premise solution to optimize
the deployment and activities of its employees. Now, with the
company introducing a companywide cloud policy, it has decided to
implement ClickSoftware Cloud.
"We have been very happy with ClickSoftware," said Jerome Barrientos, CIO at KinCare. "The product
is part of our suite of tools that has resulted in tangible
benefits associated with greater efficiencies for scheduling for
our staff and more importantly the increased ability to provide
consistent services to a greater number of Australians.
"The move to the cloud is in line with our organization's IT
Strategy. It was an easy decision to continue with
ClickSoftware and take advantage of new functionality available in
Version 8. A cloud service means IT can continue to focus on
how to use technology to enable the organization to achieve the
best outcomes for our clients, employees and the community."
With ClickSoftware customers can choose the most convenient
workforce management delivery model by adopting either on premises
or SaaS cloud solutions. KinCare expects that ClickSoftware Cloud
will allow a more strategic focus on technology, reduced
maintenance and infrastructure costs, greater flexibility and the
option to rapidly scale the solution as-and-when required. As well
as the upgrade, by using ClickSoftware in the cloud KinCare will be
able to rapidly rollout the solution to Stanhope, an acquisition
that was made by the company in July
2011.
"More and more we're seeing a global shift by our customers
towards cloud based solutions across various industry verticals,"
said Dr. Moshe BenBassat, Chairman
and CEO of ClickSoftware. "KinCare's continuing relationship with
ClickSoftware reinforces our expertise and ability to support cloud
based solutions."
About
ClickSoftware
ClickSoftware is the leading provider of automated workforce
management and optimization solutions for every size of service
business. Our portfolio of solutions, available as cloud or on
premises, create business value through higher levels of
productivity, customer satisfaction and operational efficiency. Our
patented concept of 'continuous planning and scheduling'
incorporates customer demand forecasting, long and short term
capacity planning, shift planning, real-time scheduling, mobility
and location-based services, as well as on-going communication with
the consumer on the expected arrival time of the service
resource.
As the pioneers of the 'W6' concept more than 30 years ago, we
have perfected solutions for solving a wide variety of problems on
Who does What, for Whom, with What, Where and When. The combination
of proven technology with educational services helps businesses
find the right balance between reducing costs, increasing customer
satisfaction, employee preferences and industry
regulations/legislation.
ClickSoftware's solutions manage hundreds of thousands of
resources in service businesses across a variety of industries and
geographies. Our flexible deployment approach, breadth and depth of
solutions and strong partnerships with leading CRM/ERP vendors and
system integrators makes us the number one choice to deliver superb
business performance to any organization. The company is
headquartered in the United States
and Israel, with offices across
Europe, and Asia Pacific. For more information, please
visit http://www.clicksoftware.com. Follow us on Twitter.
About KinCare
Services
KinCare offers a variety of services including help with
housework, assisting with daily personal care needs, providing
social support and nursing services through Government subsidized
services and packages, and private services.
Packages of care can be tailored to individuals who have low
level or complex and high support needs. Services may be as short
as 30 minutes or fulltime, 24 hours a day, 7 days a week; allowing
older people and people with a disability to remain at home.
KinCare's service models are underpinned by a "Quality of Life"
philosophy and a holistic approach to care, which addresses the
things that matter most to each client.
KinCare also provides staffing solutions to many of Australia's leading church, charitable and
community organizations.
Throughout KinCare's history there has been a concerted effort
to improve the quality of community care services and to make these
available as widely as possible. KinCare has invested in research
aimed at better understanding how to meet the needs of special
needs groups and how to improve health and well-being for clients.
The holistic approach that has emerged from this research is unique
and of significant benefit to KinCare's clients. KinCare has also
partnered with government and church and charitable organizations
to extend quality services to people who are socially or
financially disadvantaged, people from diverse cultural and
language backgrounds, people from indigenous backgrounds, people
living in rural and remote areas, veterans and war widows, and
people with dementia. KinCare's service scope, approach to service
delivery and geographic coverage is unique in community care in
Australia.
For more information about KinCare
visit http://www.kincare.com.au.
Safe Harbor
Statement
This press release contains express
or implied forward-looking statements within the Private Securities
Litigation Reform Act of 1995 and other U.S Federal securities
laws. These forward-looking statements include, but are not limited
to, those statements regarding the expected benefits to KinCare and
its customers from using ClickSoftware's Cloud Solutions. Such
"forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or
performance to differ materially from those projected, including
those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2010 and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new
information, future events or otherwise.
ClickSoftware Company Contact
Melissa Circe
ClickSoftware
melissa.circe@clicksoftware.com
+1-781-272-5903 Ext: 2272
SOURCE ClickSoftware Technologies Ltd