BURLINGTON, Massachusetts,
June 12, 2012 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of automated mobile workforce management and optimization
solutions for the service industry, invites participation in
upcoming webinars that will explore advancements in enterprise
mobility, and the critical importance of business metrics for
service businesses.
Registration for the free webinars is open to interested
individuals and businesses, and features ClickSoftware executives
alongside enterprise mobility industry analysts.
Latest Strategies for Mobilized Field Services
What: This webinar will explore how mobile technologies in
field services are wasted without a good business strategy in
place. Kevin Benedict, Mobility Analyst and Mobile Strategies
Consultant at Netcentric Strategies, will join Gil Bouhnick,
Director of Mobile Solutions at ClickSoftware, for this discussion
on innovations in mobile technologies that organizations should
consider as a part of any mobile strategy.
Participants will learn more about the importance of mobile
middleware, HTML5's role in mobility, how enterprise app stores
help with rapid development, customization and app management.
"Many companies have deployed several generations of field
services software and mobile technologies without having received a
significant ROI," Bouhnick said. "Investments in mobile technology
are significantly realized when organizations set a clear
mobile strategy for their workforce."
When: Wednesday, June 13th at
8:00 am PST/11:00 am EST/ 4:00 pm
GMT.
How: Register for "Latest Strategies for
Mobilized Field Services" at:
http://go.clicksoftware.com/Mobile-Strategies-Webinar.html?utm_source=PR
The speakers invite attendees to pose questions before and
during the webinar via Twitter, using #MobileStrategies.
Key Business Metrics to Measure your Service Business
What: This metrics webinar will feature Michael Pistone, Business Analyst at
ClickSoftware, a Six Sigma trained analyst with 12 years'
experience supporting Fortune 500 companies. The webinar will
discuss how to determine service metrics that are aligned with
business goals and objectives, the "why" behind metrics driven
data, the difference between proactive and reactive metrics, and
how to quantify and analyze KPI's and performance data.
"Every business focuses on, and measures revenue, and on profit
and loss. But when it comes to service business, how do
you measure the efficiency of an operation and the quality of
service that is provided to customers?" Pistone said. "More
importantly, how do you use this data to drive more informed
business decisions?"
When: Wednesday, June 27th at
8:00 am PST/ 11:00 am EST/ 4:00 pm
GMT.
How: Register for "Key Business Metrics to
Measure your Service Business" at:
http://go.clicksoftware.com/Business-Metrics-Webinar.html?utm_source=PR
Attendees are invited to post questions before and during the
webinar via Twitter, using #BusinessMetrics.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific. For more
information, please visit http://www.clicksoftware.com. Follow us
on Twitter.
ClickSoftware Company Contact:
Kristin Amico
kristin.amico@clicksoftware.com
+1-781-272-5903 Ext: 2364
SOURCE ClickSoftware Technologies Ltd