BURLINGTON, Massachusetts, July 12, 2012 /PRNewswire/ --

ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced it has opened registration for ClickConnect, its eighth annual North American customer and partner event. ClickConnect North America 2012 is the leading business and educational conference focused entirely on mobile workforce management and will be held September 10-12, 2012 in San Diego, CA.

The 2012 conference is a three day event featuring industry leading keynotes, hands-on workshops, best of breed case studies and an opportunity for ClickSoftware users to share information and best practices.  This year's event features:

  • Presentations from top analysts, including Aberdeen
  • World famous key note speaker - founder of the Geek Squad and  former Best Buy CTO, Robert Stephens
  • Networking opportunities with industry peers, hardware and service industry partners
  • Hands on demo opportunities
  • Expert tips pre and post implementation
  • Panel discussions on industry trends, strategies and best practices

"Each year at ClickConnect we are impressed by the growth of our user community, the exchange of ideas, and the innovation we see from our customers and partners in how they are using our solutions to drive business forward," said Hannan Carmeli, President of ClickSoftware.  "This year will be the most exciting year yet, with global companies presenting a wide variety of success stories. It is a testament to the growing imperative for organizations to optimize their workforce and harness the value of enterprise mobility to drive customer satisfaction."

With all indicators showing rapid growth and significance in enterprise mobility, ClickConnect will offer practical guidance on how to best optimize returns on mobility investments.

To find out more about ClickConnect North America 2012, please visit http://www.clicksoftware.com/clickconnect-na-2012.htm.  Participate in the conversation on Twitter using #ClickConnect.

For more information about ClickSoftware events, research and product news, follow the company on Twitter at @ClickSoftware or subscribe to the Mobile Fever and Clickipedia blogs.

About ClickSoftware

ClickSoftware is the leading provider of automated workforce management and optimization solutions for every size of service business. Our portfolio of solutions, available on demand and on premise, creates business value through higher levels of productivity, customer satisfaction and operational efficiency. Our patented concept of 'continuous planning and scheduling' incorporates customer demand forecasting, long and short term capacity planning, shift planning, real-time scheduling, mobility and location-based services, as well as on-going communication with the consumer on the expected arrival time of the service resource.

As the pioneers of the 'W6' concept more than 20 years ago, we have perfected solutions for solving a wide variety of problems on Who does What, for Whom, with What, Where and When. The combination of proven technology with educational services helps businesses find the right balance between reducing costs, increasing customer satisfaction, employee preferences and industry regulations/legislation. ClickSoftware's solutions manage hundreds of thousands of resources in service businesses across a variety of industries and geographies. Our flexible deployment approach, breadth and depth of solutions and strong partnerships with leading CRM/ERP vendors and system integrators makes us the number one choice to deliver superb business performance to any organization. The Company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific.

For more information, please visit http://www.clicksoftware.com or follow us on Twitter, the content of which is not part of this press release.

ClickSoftware Company Contact:

Kristin Amico

kristin.amico@clicksoftware.com

+1-781-272-5903 Ext: 2364

SOURCE ClickSoftware Technologies Ltd

Copyright 2012 PR Newswire

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