NETSUITE SUITEWORLD 2014, SAN JOSE,
California and BURLINGTON,
Massachusetts, May 14, 2014
/PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), a leading
provider of mobile workforce management solutions for the service
industry, announced today that its ClickExpress for NetSuite
SuiteApp has achieved the 'Built for NetSuite' verification. The
new SuiteApp, built using NetSuite's SuiteCloud Computing Platform,
enables companies to manage the lifecycle of a service call from
initial customer contact, through work order creation, resource
scheduling, dispatch, real-time updates, completion reports from
the field, and managerial reports and analytics.
Built for NetSuite is a program for NetSuite SuiteCloud
Developer Network (SDN) partners that provides them with
information, resources and a method to verify that their
applications and integrations, built using the NetSuite SuiteCloud
Computing Platform, meet NetSuite's standards and best practices.
The Built for NetSuite program is designed to give NetSuite
customers additional confidence that SuiteApps have been built to
meet these standards.
With the ClickExpress for NetSuite SuiteApp, companies have the
ability to:
- Streamline the customer service process--information recorded
in NetSuite CRM will be automatically updated in ClickExpress for
NetSuite.
- Send and receive real-time updates from the field to the back
office via any mobile device.
- Manage appointment bookings and customer information from one
interface.
- Increase visibility and effective management of mobile
workforce schedules, tasks, work orders, reporting and more through
one window.
"ClickSoftware recognizes that more organizations are moving to
a cloud strategy for rapid scalability and faster customer
response, and the ClickExpress for NetSuite SuiteApp can help
organizations of all sizes meet these challenges," said
Udi Keidar, VP Cloud Services,
ClickSoftware. "The cloud-based mobile workforce management
solution enables NetSuite customers to manage their mobile workers
alongside NetSuite ERP and CRM in a single view, improving customer
service levels and lowering operational costs."
"The ClickExpress for NetSuite SuiteApp can enable our customers
to improve the performance of their service organizations through
real-time scheduling and mobility solutions," said Guido Haarmans, NetSuite Vice President of
Business Development for Technology Partnerships. "Like NetSuite,
ClickExpress is a mission critical part of a company's business
systems and by achieving Built for NetSuite verification,
ClickSoftware is showing a strong commitment to quality to our
customers."
ClickSoftware will be exhibiting at SuiteWorld 2014, NetSuite's
annual user conference for customers, partners, media and industry
analysts, being held May 12-15 in
San Jose, Calif. To learn more,
visit us at booth 307 in the SuiteWorld Expo at the San Jose Convention Center.
For information about Built for NetSuite SuiteApps, please visit
http://www.netsuite.com/BuiltforNetSuite. For more information
about the integrated solution, please visit
http://www.suiteapp.com.
About SuiteCloud
NetSuite's SuiteCloud is a comprehensive offering of cloud-based
products, development tools and services designed to help customers
and commercial software developers take advantage of the
significant economic benefits of cloud computing. Based on
NetSuite, the industry's leading provider of cloud-based financials
/ ERP software suites, SuiteCloud enables customers to run their
core business operations in the cloud, and software developers to
target new markets quickly with newly-created mission-critical
applications built on top of mature and proven business processes.
The complete SuiteCloud offering includes NetSuite's multi-tenant,
always-on SaaS infrastructure; the NetSuite Business Suite of
applications (Accounting/ERP, CRM and Ecommerce); and the NS-BOS
Development Platform.
The SuiteCloud Developer Network (SDN) is a comprehensive
developer program for Independent Software Vendors (ISVs) who build
apps for SuiteCloud. All available SuiteApps are listed on
SuiteApp.com, a single-source online marketplace where NetSuite
customers can find applications to meet specific business process
or industry-specific needs. For more information on SuiteCloud and
the SDN program, please visit:
http://www.netsuite.com/developers.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is a leading provider of automated
mobile workforce management and service optimization solutions for
the enterprise, both for mobile and in-house resources. As pioneers
of the "Service chain optimization" concept, our solutions provide
organizations with end-to-end visibility and control of the entire
service management chain by optimizing forecasting, planning, shift
and task scheduling, mobility and real-time management of resource
and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe,
Latin America and Asia Pacific. For more information, please
visit http://www.clicksoftware.com. Follow us on Twitter.
SafeHarbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits from using ClickExpress for NetSuite.
Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or
performance to differ materially from those projected, including
those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2013, and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements, whether as a result of new
information, future events or otherwise.
NOTE: NetSuite, the NetSuite logo, SuiteCloud and Built for
NetSuite are service-marks or trademarks of NetSuite Inc.
Media Contacts: Kristin
Amico, ClickSoftware, +1-781-272-5903 ext. 2364,
kristin.amico@clicksoftware.com
SOURCE ClickSoftware Technologies Ltd