LONDON, July 10, 2014 /PRNewswire/ --
Network Rail today announces that a
multi-million pound contract to implement ClickSoftware's
(NasdaqGS: CKSW) workforce management and rostering system has been
awarded to Capgemini UK plc. By using automated workforce
management and rostering to enable greater efficiency and further
improve safety, Network Rail aims to help Britain's train operating companies minimise
delays and disruptions to services, resulting in improved
reliability and punctuality for rail passengers.
Working with ClickSoftware, Capgemini as project manager and
prime contractor will initially deploy the new system to some 8,000
Network Rail signalling (operations) staff and, after further
evaluation of the process and consultation, will deploy to 15,000
maintenance workers.
Network Rail owns and operates Britain's 20,000 miles of rail infrastructure.
Capgemini UK is part of the global Capgemini Group, one of the
world's foremost providers of consulting, technology and
outsourcing services. ClickSoftware is the leading provider of
automated mobile workforce management and optimizing solutions for
the rail and other industries.
The project aims to improve rostering processes for Network
Rail's signalling and maintenance workers by optimising which
employee works when, and on what part of the rail network,
factoring in compliance requirements, job priority and employee
preference. The new system is also aimed at improving processes for
Network Rail schedulers, supervisors and managers. The new
rostering system will replace the current mixture of
earlier-generation IT, paper-based and local spreadsheet-based
processes, and is designed to increase productivity while further
improving safety standards by incorporating comprehensive
traceability facilities.
Neal Lawson, Director of
Maintenance and Operations Services at Network Rail, said*: 'The
new IT system will strengthen our ability to resource our
signalling operations, and maintenance activities
effectively. This will allow us to deploy the right team to
the right place at the right time. It will therefore enable us to
make optimum use of our workforce and their skills, and to maximise
the availability of track to the train operators, thereby helping
rail passengers by minimising delays and disruptions to
services.'
Capgemini is responsible for implementation of the ClickSoftware
workforce management solution and for integrating the new
applications with existing Network Rail IT including HR, payroll
and finance and Oracle E-Business Suite. Capgemini and Network Rail
training specialists will work together to train employees in the
use of the new systems.
The Capgemini proposal was selected in preference to competing
bids from a number of leading IT companies because of its
experience of large-scale IT implementations, its record of
successful project completions at Network Rail, and the strong
global reputation for excellence, reliability, scalability and
performance of its bid partner ClickSoftware, which provides
products across service industries in which maintenance and
workforce management are of critical importance.
Jason Jago, Capgemini Account
Director, said: 'We are delighted to be entrusted with a project
that is vital to the future of UK rail travel, and we look forward
to providing Network Rail with a solution designed to maximise
safety and efficiency while reducing costs and minimising track
downtime to the benefit of the travelling public.'
Dr. Moshe BenBassat, Founder and
CEO of ClickSoftware, said: 'Organisations with complex
scheduling and rostering demands can realise the greatest value by
deploying an automated system that prioritises based on demand,
employee availability and regulatory concerns. We expect Network
Rail to deliver rail passengers an even great customer experience
by providing on-time service through deeper insight and more
streamlined operations.'
Development work on the new IT solution for Network Rail is
being carried out in the UK, Israel and at Capgemini's Advanced Planning
and Scheduling Global Solution Centre in India.
About Capgemini
With more than 130,000 people in over 40 countries, Capgemini is
one of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2013 global revenues
of EUR 10.1 billion. Together with
its clients, Capgemini creates and delivers business and technology
solutions that fit their needs and drive the results they want. A
deeply multicultural organisation, Capgemini has developed its own
way of working, the Collaborative Business Experience™, and draws
on Rightshore®, its worldwide delivery model.
Learn more about us at http://www.uk.capgemini.com.
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe, and
Asia Pacific, and operations in
Latin America. For more
information, please visit http://www.clicksoftware.com. Follow us
on Twitter
Safe Harbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits to Network Rail and its customers from
using ClickSoftware's solutions. Such "forward-looking statements"
involve known and unknown risks, uncertainties and other factors
that may cause actual results or performance to differ materially
from those projected, including those discussed in the "Risk
Factors" section and elsewhere in ClickSoftware's annual report on
Form 20-F for the year ended December 31,
2013, and in subsequent filings with the Securities and
Exchange Commission. Except as otherwise required by law,
ClickSoftware is under no obligation to (and expressly disclaims
any such obligation to) update or alter its forward-looking
statements, whether as a result of new information, future events
or otherwise.
Capgemini press contact:
Tom Barton
Tel.: +44(0)870-238-2491
Email: tom.barton@capgemini.co.uk
Click Software press contact:
Kristin Amico
Tel: +1-781-272-5903
Email: Kristin.amico@clicksoftware.com
SOURCE ClickSoftware Technologies Ltd