Lencore Selects Domo to Bring Analytics to Workplace Audio Solutions
29 Maio 2024 - 5:05PM
Business Wire
Today, Domo (Nasdaq: DOMO) announced that Lencore has chosen
Domo to unify data across its organization, which has helped to
increase customer response time and improve sales productivity, and
has resulted in double-digit revenue growth.
As a leading provider of sound masking systems, noise management
and communications solutions, Lencore always strived to make
data-driven decisions but struggled to generate the right reporting
and data to drive their business. The data was siloed in disparate
systems and employees spent large portions of their days manually
mining through the data and building graphs in Excel to report on
daily business performance. This led to gaps in visibility
regarding where the organization saw successes and where they had
opportunities to improve.
Lencore started using Domo to bring together its data into a
single source of truth, and help the company manage manufacturing,
optimize product schedules, right size inventory and ensure
shipments get out the door in a timely manner. With Domo, teams
across Lencore–from executives and engineers to finance and
sales–now have data and insights at their fingertips to meet the
needs of its customers and prospects while also improving business
operations.
One team that unlocked impactful insights with Domo is Lencore’s
sales team, which focused on exploring data to explain why new
projects took more time and effort to close. After Domo surfaced
opportunities on quicker wins from existing accounts, Lencore
formed a new inside sales team to focus solely on smaller projects
with current customers, creating a new incremental revenue
stream.
“Domo delivers data right to my fingertips and lets me slice and
dice it however I need,” said David Smith, Chief Operating Officer
at Lencore. “It no longer takes two or three hours to get
information to make important business decisions. Domo helps us to
look at trending information, understand our performance, set more
precise goals, and find and uncover new business
opportunities.”
Another critical component of Lencore’s business model is to
provide project quotes within 24 hours, so that current and
prospective customers can make quicker and more informed decisions.
The Domo platform helps Lencore track the entire quote process,
identifying bottlenecks or areas for improvements. Domo also helps
to recognize a subset of quotes that require more time to generate
so they can be managed using a separate process.
“Lencore is a shining example of how Domo can be used across an
entire organization to make meaningful, day-to-day impact,” said
Mark Maughan, Chief Analytics Officer and SVP of Customer Success
at Domo. “We strive to empower all workers with the data and
insights they need to make impactful business decisions, and I’m
thrilled that Domo is enabling Lencore to do just that.”
For the Lencore customer story, visit:
www.domo.com/customers/lencore.
To learn more about how innovative organizations like Lencore
are using Domo to put data to work for everyone, visit:
www.domo.com/customers.
About Domo
Domo puts data to work for everyone so they can multiply their
impact on the business. Our cloud-native data experience platform
goes beyond traditional business intelligence and analytics, making
data visible and actionable with user-friendly dashboards and apps.
Underpinned by AI, data science and a secure data foundation that
connects with existing cloud and legacy systems, Domo helps
companies optimize critical business processes at scale and in
record time to spark the bold curiosity that powers exponential
business results.
For more information, visit www.domo.com. You can also follow
Domo on LinkedIn, X and Facebook.
Domo is a registered trademark of Domo, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240529545534/en/
Cynthia Cowen PR@domo.com
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