BEIJING, June 21,
2022 /PRNewswire/ – Infobird Co., Ltd (NASDAQ: IFBD)
("Infobird" or the "Company"), a leading provider of AI-powered
customer engagement solutions in China, today announced that
it has entered into a cooperation agreement with a leading global
Fintech service provider. Under this agreement, Infobird will
leverage its AI Chatbots and years of experience in the financial
industry to provide strong support for the client's digital and
intelligent customer engagement. The cooperation marks another
important milestone for Infobird, as it expects to continue to win
significant new customer business in its strategic industries.
In an era that focuses on efficiency and effectiveness, Fintech
companies are increasingly seeking to leverage intelligent
solutions to better reach and contact their customers. The
traditional method of connecting with customers through human
customer service agents can be both ineffective and quite costly.
This is especially true when companies have a large customer base,
where difficulties of efficient customer management and the
associated personnel costs can increase significantly. Infobird's
AI voice/text Chatbot products can support many client scenarios,
including notification, customer marketing, customer activation,
customer satisfaction surveys and etc. At the same time, during the
implementation of specific solutions, Infobird's business
consultants can also help clients design processes that are more
suitable for customer engagement scenarios with the goal of truly
integrating its solutions into the operations of the customer to
maximize the effect of its AI applications.
Over the years, Infobird's AI voice/text Chatbots have served
many clients in different industries, covering finance, healthcare,
technology services, and corporate services. The Company has
accumulated years of operational and industry experience. In the
financial sector, Infobird has gained deep know-how of the actual
business scenarios of the industry and provided customers with
business result-oriented solutions. In terms of product
capabilities, Infobird's AI voice/text Chatbots are capable of not
only single-round simple Q&As, but also multi-round dialogues.
This allows the AI Chatbots to be more "human-like" in the actual
work and therefore provide better user experiences for clients. In
addition, Infobird can provide a seamless experience for the human
customer service agent via Chatbot's cooperation, with AI Chatbots
first communicating with customers and then, if necessary,
transferring certain calls to the human agents for further
services.
As a leading AI SaaS customer engagement service provider in
China, Infobird's intelligent
product portfolio covers scenarios in both customer engagement and
sales force management. In the future, Infobird plans to continue
to optimize the Company's product capabilities in intelligent
products such as AI voice/text Chatbots, and build more first-hand
customer engagement experiences in different industries and provide
greater value to the Company's clients.
About Infobird Co., Ltd
Infobird, headquartered in Beijing,
China, is a software-as-a-service provider of innovative
AI-powered, or artificial intelligence-enabled, customer engagement
solutions in China. For more
information, visit Infobird's website at www.Infobird.com.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of the Private Securities Litigation Reform Act
of 1995. Words such as "will, "future," "expects," "believes," and
"intends," or similar expressions, are intended to identify
forward-looking statements. Statements that are not historical
facts, including statements about the Company's beliefs and
expectations, are forward-looking statements. All forward-looking
statements are inherently uncertain as they are based on current
expectations and assumptions concerning future events, results,
conditions or performance of the Company. Readers are cautioned not
to place undue reliance on these forward-looking statements, which
are only predictions and speak only as of the date they are made.
In evaluating such statements, investors and prospective investors
should review carefully various risks and uncertainties and other
matters identified in the Company's filings with the U.S.
Securities and Exchange Commission. These risks and uncertainties
could cause the Company's actual results to differ materially from
those indicated in the forward-looking statements. The Company
undertakes no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise, except as may be required by law.
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SOURCE INFOBIRD