Companies adopting software-defined network
solutions and services for secure and flexible infrastructure, ISG
Provider Lens™ report says
Software-defined networking continues to grow in the U.S. as
enterprises leave behind rigid network infrastructures to achieve
digitalization and cloud migration, according to a new research
report published today by Information Services Group (ISG) (Nasdaq:
III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Network — Software-defined Solutions
and Services report for the U.S. finds the U.S. was the world’s
largest market for software-defined wide-area networks (SD-WANs) in
2023, accounting for nearly one-third of global demand. U.S.
companies are enthusiastically embracing technologies that benefit
from software-defined networking, including hybrid clouds, big
data, edge computing, automation and AI.
“The move to the cloud is not finished yet,” said Dieter
Thompson, partner and president of ISG’s Network and Software
Advisory business. “SD-WANs help to enable smooth, secure cloud
migration by reducing complexity and risk.”
SD-WANs and related technologies and services simplify
enterprise networks by moving the control layer to the cloud and
integrating previously separate resources and processes, the report
says. This gives organizations more flexibility, allowing them to
manage and monitor networks in real time through automated
orchestration and operation based on policies.
In the U.S., many enterprises have embraced further innovations
based on SD networking, including intent-based networks,
core-to-edge security solutions and 5G mobile and remote-site
connectivity, often through managed or co-managed SD-WAN services,
ISG says.
Companies are integrating more security infrastructure into
enterprise networks as they adopt SD-WANs, the report says. This
includes secure access service edge (SASE), a set of SD networking
and security components merged in the cloud, which has recently
been defined by industry consensus. SASE projects are now moving
from pilots to commercial deployments, with adoption expected to
accelerate in the next few years. Other enterprises have
implemented secure service edge (SSE), consisting of cloud-based
tools that represent a subset of SASE.
SD-WAN adoption is expected to grow quickly among small and
medium-sized enterprises (SMEs) in the U.S., many of which have
distributed workforces and need affordable cloud-based
collaboration systems that are easy to manage, ISG says. SMEs may
reduce costs by implementing SD-WANs as overlays and purchasing
them as a service.
“U.S. enterprises seek a competitive edge through efficiency,
flexibility, business continuity and hybrid work,” said Jan Erik
Aase, partner and global leader, ISG Provider Lens Research.
“Providers are delivering tailored SD networking tools and services
to help them succeed.”
The report also explores other software-defined networking
trends in the U.S., including the growing importance of edge
technologies and adoption of advanced networking as a service to
improve customer and employee experience.
For more insights into the networking challenges U.S.
enterprises are addressing, including slow cloud migrations and the
rising incidence of hacking attempts, see the ISG Provider Lens™
Focal Points briefing here.
The 2024 ISG Provider Lens™ Network — Software-defined Solutions
and Services report for the U.S. evaluates the capabilities of 40
providers across four quadrants: Managed SD-WAN Services, SDN
Transformation Services (Consulting and Implementation), Edge
Technologies and Services (including Private 5G) and Secure Access
Service Edge (SASE).
The report names AT&T, Orange Business, Verizon Business and
Wipro as Leaders in all four quadrants. It names Accenture and
Kyndryl as Leaders in three quadrants each. Apcela, Comcast
Business, HCLTech, Lumen Technologies and T-Mobile are named as
Leaders in two quadrants each. Cato Networks, Extreme Networks,
GTT, Microland and Tech Mahindra are named as Leaders in one
quadrant each.
In addition, Colt, GTT, Logicalis and Microland are named as
Rising Stars — companies with a “promising portfolio” and “high
future potential” by ISG’s definition — in one quadrant each.
In the area of customer experience, Tech Mahindra is named the
global ISG CX Star Performer for 2024 among SDN solutions and
services providers. Tech Mahindra earned the highest customer
satisfaction scores in ISG's Voice of the Customer survey, part of
the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
Customized versions of the report are available from Apcela and
GTT.
The 2024 ISG Provider Lens™ Network — Software-defined Solutions
and Services report for the U.S. is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240702132218/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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