ROSEVILLE, Calif., Feb. 29, 2012 /PRNewswire/ -- SureWest Communications (NASDAQ: SURW) today announced operating results for the fourth quarter and full year ended December 31, 2011.

(Logo: http://photos.prnewswire.com/prnh/20050908/SFSUREWESTLOGO)

Steve Oldham, SureWest's president and chief executive officer, said, "Our strong 2011 results were highlighted by top-line business and residential services revenue growth, driving an increase in adjusted EBITDA. Our core Broadband segment now accounts for 77% of the company's total revenues and 54% of total adjusted EBITDA. SureWest's business services revenues continue to be an important part of delivering long-term, sustainable growth due to positive trends in Kansas City and increased bandwidth demands for backhaul services to wireless carriers. We continue to increase the take rates of our residential products like Advanced Digital TV, high-speed Internet and Broadband Voice over IP. During the year, we also added 15,400 new fiber homes in Kansas City that we are aggressively targeting.

"The investments we've made over the last several years to expand our extensive fiber-to-the-home network and enhance our suite of services have delivered excellent returns and offer many opportunities for additional value creation. Our knowledge and innovation is what drives SureWest's strong continued growth and underscores the strategic benefits of the recently announced acquisition of our company by Consolidated Communications. The combination with Consolidated is highly accretive and brings together Consolidated's strong cash flow with SureWest's proven broadband growth strategy. Customers and shareholders alike will benefit from the combined company's greater scale, scope and financial resources."

The following table highlights financial results for continuing operations on a consolidated basis (dollars are in thousands):



Y-O-Y comparison



Full Year comparison

Consolidated

Q4'11



Q4'10



Change



%



2011



2010



Change



%

Broadband Revenue

$  49,010



$  45,032



$    3,978



9%



$188,366



$ 174,546



$  13,820



8%

Telecom Revenue

14,529



16,614



(2,085)



(13%)



59,687



68,953



(9,266)



(13%)

Total Revenue

63,539



61,646



1,893



3%



248,053



243,499



4,554



2%

Adjusted EBITDA

21,602



21,780



(178)



(1%)



84,431



82,511



1,920



2%

Net Income

1,483



1,951



(468)



(24%)



1,802



3,355



(1,553)



(46%)

Capital Expenditures

21,747



13,289



8,458



64%



72,528



52,560



19,968



38%

Net Cash Provided by Operating Activities

20,259



17,044



3,215



19%



81,448



63,553



17,895



28%

Free Cash Flow

(4,241)



4,439



(8,680)



(196%)



(6,761)



12,620



(19,381)



(154%)

Adjusted Free Cash Flow

3,281



4,465



(1,184)



(27%)



16,651



13,931



2,720



20%

Net Debt

200,167



202,472



(2,305)



(1%)



200,167



202,472



(2,305)



(1%)

See Non-GAAP measure notes near end of release, and Adjusted EBITDA, Free Cash Flow, Adjusted Free Cash Flow and Net Debt reconciliations for adjustments.





Fourth Quarter Financial Results

Consolidated revenues increased 3% year-over-year to $63.5 million as Broadband revenues grew by $4 million, or 9%, more than offsetting Telecom revenue declines of $2.1 million, or 13%. Adjusted EBITDA declined 1% year-over-year to $21.6 million, with Broadband adjusted EBITDA increasing 8% to account for 54% of total adjusted EBITDA, offsetting most of the Telecom adjusted EBITDA decline of 10%. SureWest expects to continue increasing its Broadband revenues and adjusted EBITDA through expansion of both residential and business product offerings. The long-term strategy remains growing the Broadband segment while continuing to successfully offset industry-wide structural declines in the traditional Telecom segment.

Operating expenses, exclusive of depreciation and amortization, increased 5% year-over-year to $43.0 million due primarily to increases in residential video license fees and transport charges associated with commercial services growth and advertising expense offset slightly by office consolidation savings.

Net income for the quarter was $1.48 million compared to net income of $1.95 million in the same period last year. Earnings per share from continuing operations were $0.11 compared to $0.14 in the fourth quarter 2010 and $0.05 in the third quarter 2011.

Capital expenditures totaled $21.7 million for the fourth quarter and $72.5 million for the full year 2011, an increase from $52.6 million in 2010. During the quarter, SureWest added 5,800 new marketable homes on its fiber-to-the-home (FTTH) network in Kansas City and a total of 15,400 new fiber homes for the full year 2011. Also during the quarter, the company upgraded 2,800 ILEC territory copper homes with Advanced Digital TV service and completed 8,600 upgrades during 2011. These upgrades increased the percentage of fiber and copper triple-play marketable homes in the ILEC to 66%, up from 57% in the fourth quarter of 2010. The 2012 capital plan prioritizes spending where the company has experienced the greatest return on investment. This includes continued business sales growth opportunities, residential RGU growth and increased residential penetration. The company plans to pass 11,000 additional fiber homes during 2012 in Kansas City where it has experienced superior penetration levels. SureWest is reiterating projected capital expenditures of $60-70 million in 2012.

Free cash flow, defined as income from continuing operations plus depreciation and amortization less capital expenditures, was negative $4.2 million for the quarter and negative $6.8 million for the full year 2011, compared to positive $12.6 million in 2010. This decline was expected as a result of the $23.4 million investment in network expansion in 2011 compared to $1.3 million in 2010. Adjusted free cash flow, defined as free cash flow excluding capital investments in network expansion, increased 20% year-over-year to $16.7 million.

Cash and cash equivalents increased year-over-year to $4.2 million from $2.9 million. Total debt net of cash and cash equivalents (net debt) was $200.2 million, resulting in a net debt to adjusted EBITDA ratio of 2.37x.

Broadband Segment Results

Broadband revenues increased 9% year-over-year and accounted for 77% of the company's total revenues, compared to 73% in the fourth quarter 2010. Broadband adjusted EBITDA increased 8% year-over-year and now represents 54% of the company's total adjusted EBITDA. Broadband adjusted EBITDA will be impacted in the first quarter when the company incurs increases in video license fees that do not coincide with a customer price increase, which in 2012, is scheduled for the second quarter.

Broadband Residential:

Broadband Residential revenues increased 7% year-over-year to $34 million as a result of 5% growth in average revenue per user (ARPU) and a 4% increase in RGUs. To illustrate growth trends, Broadband RGUs, subscriber counts and ARPU are detailed both year-over-year and sequentially in the table and text below:



Q4 '11 vs. Q4 '10 Change



Q4 '11 vs. Q3 '11 Change



Sacramento Market



Kansas City Market



Total



Sacramento Market



Kansas City Market



Total

Broadband Residential RGUs

3%



5%



4%



1%



2%



1%

Data RGUs

0%



8%



3%



0%



3%



1%

Video RGUs

9%



7%



7%



2%



3%



2%

Voice RGUs

4%



(1%)



2%



0%



0%



0%

Total Residential Subscribers

0%



7%



3%



0%



3%



1%





The Sacramento region's Advanced Digital TV product continued to drive growth, helping to increase net video RGUs by 2,230 year-over-year and 530 sequentially. SureWest had 21,662 Advanced Digital TV subscribers through the fourth quarter, representing 78% of the company's overall video RGUs in the Sacramento market. Approximately 98% of the Advanced Digital TV subscribers bundle Internet and 79% subscribe to a triple-play with ARPU of $148.

ARPU for customers on SureWest's FTTH and hybrid fiber coaxial (HFC) networks increased 2% year-over-year to $117 due to video and data price increases in July 2011.

Residential customer churn improved year-over-year and sequentially in the fourth quarter from 1.6% to 1.4% as a result of churn reduction programs such as Advanced Digital TV video upgrades on the copper network, as well as ongoing superior customer service and value-added features like additional HD channels and increased Internet speeds.

Broadband Business:

Broadband Business revenues increased by $1.8 million, or 15%, year-over-year to $14.2 million. Business customers increased 3% year-over-year to 8,000 and ARPU grew 11% from the prior year to $592. The Kansas City market grew ARPU by 11% year-over-year while increasing customer counts by 3%. The Sacramento market grew customers by 4% while ARPU increased by 11% driven by wireless carrier backhaul and existing customers taking additional products. Broadband Business growth expectations remain high in both Sacramento and Kansas City.

As of December 31, 2011, SureWest was billing for 322 wireless backhaul access points at annualized revenues of $3.6 million. The company is now scheduled to bill for over 398 backhaul connections by third quarter 2012 with over $4.5 million in annualized revenues when those sites become active. Opportunities continue to be pursued to serve additional connections in both the Sacramento and Kansas City markets.

Telecom Segment Results

Telecom revenues declined $2.1 million, or 12.5%, year-over-year to $14.5 million, consistent with the industry-wide trend of declines in access lines, minutes of use and access revenues. This was partially due to the decrease of $1 million in regulatory support revenues that were reduced as scheduled in the first quarter 2011.  The company's scheduled state regulatory support declines began in 2006 and will be fully phased out in the first quarter 2012.

The Telecom segment has consistently generated adjusted EBITDA margins over 40% and continues to generate significant free cash flow, which is utilized to reduce debt and fund Broadband segment expansion. As the company focuses on growing its Broadband segment, the Telecom segment will continue to account for a smaller percentage of total revenues. For the fourth quarter 2011, Telecom revenues were 23% of total company revenues compared to 27% in the fourth quarter of 2010.

Additionally, voice line loss is declining and is having less of an impact on overall financial performance. Fourth quarter 2011 year-over-year consolidated ILEC voice RGU loss was 3,800, compared to a loss of 4,800 in the fourth quarter 2010. In addition, fourth quarter 2011 consolidated year-over-year loss in ILEC and CLEC voice RGUs combined was 4,400, compared to a loss of 6,000 in the fourth quarter 2010.  

Telecom Residential:

Telecom Residential revenues declined 21% year-over-year to $3.1 million resulting from a 20% decline in Telecom voice RGUs. However, of the 5,900 year-over-year Telecom Residential voice RGU losses, 2,600, or 44%, migrated to the SureWest Broadband Voice over IP service. The migration of existing Telecom ILEC access lines to Broadband VoIP enables the continued preservation of voice revenues on a consolidated basis. 

Telecom Business:

Telecom Business revenues declined 2% year-over-year to $8.4 million as a result of a 3% decrease in business customers in the ILEC territory. The company is experiencing competitive pressure in the very small business customer segments; however medium and large ILEC business customers remain stable.  

Telecom Access:

Telecom Access revenues decreased $1.1 million year-over-year to $3.0 million primarily due to the scheduled reduction in the California High Cost Fund (CHCF) subsidy, the elimination of the transport interconnection charge (TIC) and the decline in switched access revenues related to access line loss and declining minutes of use. The combined annual regulatory support related to CHCF and TIC declined roughly $4.0 million in 2011 from $6.1 million in 2010 to $2.0 million in 2011 - and will be zero in 2012. In the first quarter of 2012, the company will have an expected quarterly revenue decline of $500 thousand related to the final phase out of the CHCF.

Merger Update

As previously announced on February 6, 2012, SureWest entered into a definitive merger agreement under which Consolidated Communications (Nasdaq: CNSL) will acquire all the outstanding shares of SureWest in a cash and stock transaction valued at $23.00 per share, or a total of approximately $340.9 million, exclusive of debt. The consideration represents a 47% premium to SureWest's stock price as of the close on February 3, 2012.  Subject to the satisfaction of customary closing conditions, including federal and state regulatory approvals and the approval by both Consolidated and SureWest shareholders, the transaction is expected to close in the second half of 2012. The transaction was unanimously approved by the boards of directors of both companies.

The merger agreement is attached as Exhibit 2.1 to the Current Report on Form 8-K that SureWest filed with the Securities and Exchange Commission on February 8, 2012.

Non-GAAP Measures

In addition to the results presented in accordance with generally accepted accounting principles (GAAP) throughout this press release, the company has presented non-GAAP financial measures such as adjusted EBITDA, free cash flow, adjusted free cash flow and net debt. Adjusted EBITDA represents net income (loss) excluding amounts for income taxes, depreciation and amortization, non-cash pension and certain post-retirement benefits, non-cash stock compensation, severance and other related termination costs, and all other non-operating income/expenses. Free cash flow represents net income (loss) plus depreciation and amortization less capital expenditures. Adjusted free cash flow represents free cash flow as defined above, excluding the network expansion capital investments. Free cash flow and adjusted free cash flow are a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Net debt represents total long-term debt (including current maturities) less cash and cash equivalents. Net debt can be used as a component in measuring leverage. The company believes these non-GAAP measures, viewed in addition to but not in lieu of its reported GAAP results, provide useful information to investors as they are an integral part of the internal evaluation of operating performance. In addition, they are measures that the company uses to evaluate management's effectiveness. Reconciliations to the comparable GAAP measures are provided in the accompanying financial and operating summaries. SureWest's non-GAAP financial measures may not be comparable to similarly titled measures presented by other companies.

Conference Call and Webcast

SureWest Communications will not host an investor call with respect to the financial results.

Additional Information and Where to Find It

In connection with the proposed transaction, Consolidated will file a registration statement on Form S-4 with the SEC, which will include the proxy statement and also constitute a prospectus with respect to the Consolidated common stock. SureWest will mail the proxy statement/prospectus to its shareholders once the Form S-4 has been declared effective. INVESTORS ARE URGED TO READ THE REGISTRATION STATEMENT AND PROXY STATEMENT/PROSPECTUS (INCLUDING ALL AMENDMENTS AND SUPPLEMENTS) BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. Once filed with the SEC, investors may obtain free copies of the registration statement and proxy statement/prospectus, as well as other filings containing information about Consolidated and SureWest, without charge, at the SEC's website (www.sec.gov). These documents may also be obtained free of charge from SureWest's Investor Relations website (www.surw.com) or by directing a request to: SureWest Investor Relations, P.O. Box 969, Roseville, CA 95678 or by calling 916.786.1831. Copies of Consolidated's filings may be obtained free of charge from Consolidated's Investor Relations website (http://ir.consolidated.com) or by directing a request to: Consolidated Investor Relations, 121 South 17th Street, Mattoon, IL 61938.

SureWest, Consolidated and their respective officers and directors may be deemed, under SEC rules, to be participants in the solicitation of proxies from shareholders with respect to the proposed Merger. Information regarding the officers and directors of SureWest is included in its definitive proxy statement for its 2011 annual meeting filed with the SEC on April 7, 2011. Information regarding the officers and directors of Consolidated is included in its definitive proxy statement for its 2011 annual meeting filed with the SEC on March 30, 2011. More detailed information regarding the identity of potential participants in the solicitation, and their direct or indirect interests, by securities, holdings or otherwise, which interests may be different from those of the company's shareholders generally, will be set forth in the proxy statement/prospectus and other materials to be filed with the SEC in connection with the proposed transaction.

About SureWest

SureWest Communications is a leading integrated communications provider and the bandwidth leader in the markets it serves. Headquartered in Northern California for more than 95 years, SureWest offers bundled residential and commercial services in the greater Sacramento and Kansas City regions that include IP-based digital and high-definition television, high-speed Internet, Voice over IP, and local and long distance telephone. SureWest was the nation's first provider to launch residential HDTV over an IP network and offers one of the nation's fastest symmetrical Internet services with speeds of up to 50 Mbps in each direction on its fiber-to-the-home network. For up-to-date information on products and services, visit the company on Facebook and Twitter.

Safe Harbor Statement

Statements made in this news release that are not historical facts are forward-looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. In some cases, these forward-looking statements may be identified by the use of words such as "may," "will," "should," "expect," "plan," "anticipate" or "project," or the negative of those words or other comparable words. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such forward-looking statements are subject to a number of risks, assumptions and uncertainties that could cause the company's actual results to differ from those projected in such forward-looking statements. Important factors that could cause actual results to differ from those set forth in the forward-looking statements include, but are not limited to, advances in telecommunications technology, changes in the telecommunications regulatory environment, changes in the financial stability of other telecommunications providers who are customers of the company, changes in competition in markets in which the company operates, adverse circumstances affecting the economy in California, Kansas and Missouri in general, and in the greater Sacramento, California and greater Kansas City, Kansas and Missouri areas in particular, the availability of future financing, changes in the demand for services and products, new product and service development and introductions, and pending and future litigation.

Contacts:

Ron Rogers

Corporate Communications

916-746-3123

r.rogers@surewest.com

Misty Wells

Investor Relations

916-786-1799

m.wells@surewest.com

SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)



























Quarters Ended















December 31,



September 30,



$



%







2011



2011



Change



Change

Operating revenues:

















Broadband

$          49,010



$            48,018



$    992



2%



Telecom

14,529



14,979



(450)



(3%)





Total operating revenues

63,539



62,997



542



1%





















Operating expenses:

















Cost of services and products (exclusive of depreciation and amortization)

28,919



28,566



353



1%



Customer operations and selling

7,631



7,771



(140)



(2%)



General and administrative

6,496



6,879



(383)



(6%)



Depreciation and amortization

16,023



15,810



213



1%





Total operating expenses

59,069



59,026



43



0%





















Income from operations

4,470



3,971



499



13%





















Other income (expense):

















  Investment income

3



4



(1)



(25%)



  Interest expense

(2,074)



(2,497)



423



17%



  Other, net

208



(546)



754



138%





Total other income (expense), net

(1,863)



(3,039)



1,176



39%





















Income from operations before income taxes

2,607



932



1,675



180%





















Income tax expense

1,124



289



835



289%





















Net income

$            1,483



$                 643



$    840



131%





















Basic and diluted earnings per share

$              0.11



$                0.05



$   0.06

























Shares of common stock used to calculate earnings per share:

















Basic

13,948



13,918



30







Diluted

14,035



14,023



12

























Dividends per share

$              0.10



$                0.08



$   0.02









SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)



























Quarters Ended December 31,



$



%







2011



2010



Change



Change

Operating revenues:

















Broadband

$ 49,010



$ 45,032



$ 3,978



9%



Telecom

14,529



16,614



(2,085)



(13%)





Total operating revenues

63,539



61,646



1,893



3%





















Operating expenses:

















Cost of services and products (exclusive of depreciation and amortization)

28,919



26,948



1,971



7%



Customer operations and selling

7,631



7,095



536



8%



General and administrative

6,496



6,828



(332)



(5%)



Depreciation and amortization

16,023



15,777



246



2%





Total operating expenses

59,069



56,648



2,421



4%





















Income from operations

4,470



4,998



(528)



(11%)





















Other income (expense):

















  Investment income

3



15



(12)



(80%)



  Interest expense

(2,074)



(2,157)



83



4%



  Other, net

208



107



101



94%





Total other income (expense), net

(1,863)



(2,035)



172



8%





















Income from operations before income taxes

2,607



2,963



(356)



(12%)





















Income tax expense

1,124



1,012



112



11%





















Net income

$   1,483



$   1,951



$   (468)



(24%)





















Basic and diluted earnings per share

$     0.11



$     0.14



$  (0.03)

























Shares of common stock used to calculate earnings per share:

















Basic

13,948



13,694



254







Diluted

14,035



13,694



341

























Dividends per share

$     0.10



$           -



$   0.10









SUREWEST COMMUNICATIONS

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; Amounts in thousands, except per share amounts)



























Years Ended December 31,



$



%







2011



2010



Change



Change

Operating revenues:

















Broadband

$ 188,366



$ 174,546



$ 13,820



8%



Telecom

59,687



68,953



(9,266)



(13%)





Total operating revenues

248,053



243,499



4,554



2%





















Operating expenses:

















Cost of services and products (exclusive of depreciation and amortization)

110,271



105,719



4,552



4%



Customer operations and selling

29,777



29,637



140



0%



General and administrative

29,315



31,124



(1,809)



(6%)



Depreciation and amortization

63,965



61,825



2,140



3%





Total operating expenses

233,328



228,305



5,023



2%





















Income from operations

14,725



15,194



(469)



(3%)





















Other income (expense):

















Investment income

39



77



(38)



(49%)



Interest expense

(11,586)



(8,346)



(3,240)



(39%)



Other, net

(41)



(216)



175



81%





Total other income (expense), net

(11,588)



(8,485)



(3,103)



(37%)





















Income from operations before income taxes

3,137



6,709



(3,572)



(53%)

















Income tax expense

1,335



3,354



(2,019)



(60%)





















Net income

$     1,802



$     3,355



$ (1,553)



(46%)





















Basic and diluted earnings per share

$       0.13



$       0.24



$   (0.11)

























Shares of common stock used to calculate earnings per share:

















Basic

13,876



13,836



40







Diluted

13,936



13,836



100

























Dividends per share

$       0.26



$             -



$     0.26









SureWest Communications

Quarterly Selected Financial Results & Reconciliations of Non-GAAP Measures

(on a consolidated and a segment basis)

(Unaudited; Amounts in thousands)



































































Consolidated Results of Operations



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Operating revenues  (1)  

































































Broadband



$   42,577



$   43,076



$           43,861



$         45,032



$                   174,546



$   45,379



$   45,959



$           48,018



$         49,010



$                  188,366



$ 13,820



8%



$  3,978



9%



$     992



2%

Telecom



17,611



17,472



17,256



16,614



68,953



15,176



15,003



14,979



14,529



59,687



(9,266)



(13%)



(2,085)



(13%)



(450)



(3%)

Total operating revenues



60,188



60,548



61,117



61,646



243,499



60,555



60,962



62,997



63,539



248,053



4,554



2%



1,893



3%



542



1%



































































Operating expenses (1)  



41,940



43,249



40,420



40,871



166,480



42,792



40,309



43,216



43,046



169,363



2,883



2%



2,175



5%



(170)



(0%)

Depreciation and amortization



15,106



15,262



15,680



15,777



61,825



15,775



16,357



15,810



16,023



63,965



2,140



3%



246



2%



213



1%

Income from operations



$     3,142



$     2,037



$             5,017



$           4,998



$                     15,194



$     1,988



$     4,296



$             3,971



$           4,470



$                    14,725



$    (469)



(3%)



$    (528)



(11%)



$     499



13%





































































































































Consolidated Reconciliation of Adjusted EBITDA to Net Income (Loss)  



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net income (loss)



$        527



$      (527)



$             1,404



$           1,951



$                       3,355



$   (1,644)



$     1,320



$                643



$           1,483



$                      1,802



$ (1,553)



(46%)



$    (468)



(24%)



$     840



131%

Add: income tax expense



824



190



1,328



1,012



3,354



(562)



484



289



1,124



1,335



(2,019)



(60%)



112



11%



835



289%

Less: other (income)/expense



1,791



2,374



2,285



2,035



8,485



4,194



2,492



3,039



1,863



11,588



3,103



37%



(172)



(8%)



(1,176)



(39%)

Income from operations



3,142



2,037



5,017



4,998



15,194



1,988



4,296



3,971



4,470



14,725



(469)



(3%)



(528)



(11%)



499



13%

Add (subtract):

































































Depreciation and amortization



15,106



15,262



15,680



15,777



61,825



15,775



16,357



15,810



16,023



63,965



2,140



3%



246



2%



213



1%

Non-cash pension expense



420



341



371



371



1,503



313



394



351



346



1,404



(99)



(7%)



(25)



(7%)



(5)



(1%)

Non-cash stock compensation expense



800



1,144



267



634



2,845



1,645



1,182



747



763



4,337



1,492



52%



129



20%



16



2%

Severance and other related costs (3)



-



1,144



-



-



1,144



-



-



-



-



-



(1,144)



(100%)



-



-



-



-

Adjusted EBITDA (2)



$   19,468



$   19,928



$           21,335



$         21,780



$                     82,511



$   19,721



$   22,229



$           20,879



$         21,602



$                    84,431



$   1,920



2%



$    (178)



(1%)



$     723



3%



































































Adjusted EBITDA margin



32%



33%



35%



35%



34%



33%



36%



33%



34%



34%





























































































































































Consolidated Free Cash Flow and Adjusted Free Cash Flow



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net income (loss)



$        527



$      (527)



$             1,404



$           1,951



$                       3,355



$   (1,644)



$     1,320



$                643



$           1,483



$                      1,802



$ (1,553)



(46%)



$    (468)



(24%)



$     840



131%

Add: Depreciation and amortization



15,106



15,262



15,680



15,777



61,825



15,775



16,357



15,810



16,023



63,965



2,140



3%



246



2%



213



1%

Less: Capital expenditures



(12,536)



(13,878)



(12,857)



(13,289)



(52,560)



(11,452)



(20,671)



(18,658)



(21,747)



(72,528)



(19,968)



(38%)



(8,458)



(64%)



(3,089)



(17%)

Free cash flow (4)



3,097



857



4,227



4,439



12,620



2,679



(2,994)



(2,205)



(4,241)



(6,761)



(19,381)



(154%)



(8,680)



(196%)



(2,036)



(92%)

Add: Capital expenditures for network expansion



368



588



329



26



1,311



1,415



7,020



7,455



7,522



23,412



22,101



1686%



7,496



na



67



1%

Adjusted free cash flow (4)



$     3,465



$     1,445



$             4,556



$           4,465



$                     13,931



$     4,094



$     4,026



$             5,250



$           3,281



$                    16,651



$   2,720



20%



$ (1,184)



(27%)



$ (1,969)



(38%)





































































































































Consolidated Net Debt Ratio  



















































































For 2010 Quarters Ended:







For 2011 Quarters Ended:















Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31







March 31



June 30



September 30



December 31















$ chg



%



$ chg



%

Net Debt:

































































Long-term debt, including current maturities



$ 215,045



$ 219,045



$         209,045



$       205,409







$ 210,000



$ 210,000



$         206,250



$       204,375















$ (1,034)



(1%)



$ (1,875)



(1%)

Less: Cash and cash equivalents



(6,982)



(6,154)



(3,215)



(2,937)







(12,881)



(11,047)



(8,932)



(4,208)















(1,271)



(43%)



4,724



53%

Net Debt (5)



$ 208,063



$ 212,891



$         205,830



$       202,472







$ 197,119



$ 198,953



$         197,318



$       200,167















$ (2,305)



(1%)



$  2,849



1%



































































Ratio of Net Debt to Adjusted EBITDA:

































































Net Debt



$ 208,063



$ 212,891



$         205,830



$       202,472







$ 197,119



$ 198,953



$         197,318



$       200,167































































































Divided by: Adjusted EBITDA (TTM)



$   77,873



$   77,942



$           80,316



$         82,511







$   82,764



$   85,065



$           84,609



$         84,431































































































Ratio of net debt to Adjusted EBITDA (6)



2.67



2.73



2.56



2.45







2.38



2.34



2.33



2.37

































































































































































Broadband Results of Operations



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Data (7)



$   12,073



$   11,921



$           11,844



$         12,116



$                     47,954



$   12,184



$   12,281



$           13,260



$         13,480



$                    51,205



$   3,251



7%



$  1,364



11%



$     220



2%

Video (7)



12,409



12,453



12,515



12,987



50,364



13,312



13,466



14,039



14,178



54,995



4,631



9%



1,191



9%



139



1%

Voice (7)



6,492



6,537



6,596



6,535



26,160



6,335



6,341



6,361



6,331



25,368



(792)



(3%)



(204)



(3%)



(30)



(0%)

Total residential revenues



30,974



30,911



30,955



31,638



124,478



31,831



32,088



33,660



33,989



131,568



7,090



6%



2,351



7%



329



1%

Business



10,570



11,253



11,979



12,407



46,209



12,614



12,999



13,557



14,223



53,393



7,184



16%



1,816



15%



666



5%

Access



727



541



481



486



2,235



556



504



509



476



2,045



(190)



(9%)



(10)



(2%)



(33)



(6%)

Other



306



371



446



501



1,624



378



368



292



322



1,360



(264)



(16%)



(179)



(36%)



30



10%

Total operating revenues from external customers



42,577



43,076



43,861



45,032



174,546



45,379



45,959



48,018



49,010



188,366



13,820



8%



3,978



9%



992



2%

Intersegment revenues



168



145



110



141



564



160



155



152



177



644



80



14%



36



26%



25



16%

Total operating revenues



42,745



43,221



43,971



45,173



175,110



45,539



46,114



48,170



49,187



189,010



13,900



8%



4,014



9%



1,017



2%



































































Operating expenses without depreciation



35,137



36,003



34,304



34,838



140,282



36,337



35,624



37,179



38,062



147,202



6,920



5%



3,224



9%



883



2%

Depreciation and amortization



12,180



12,140



12,609



12,692



49,621



12,688



13,098



12,574



12,759



51,119



1,498



3%



67



1%



185



1%

Loss from operations



$   (4,572)



$   (4,922)



$           (2,942)



$          (2,357)



$                   (14,793)



$   (3,486)



$   (2,608)



$           (1,583)



$          (1,634)



$                    (9,311)



$   5,482



37%



$     723



31%



$      (51)



(3%)





































































































































Broadband Reconciliation of Adjusted EBITDA to Net Loss  



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net loss



$   (3,720)



$   (4,269)



$           (3,082)



$          (1,802)



$                   (12,873)



$   (4,405)



$   (3,006)



$           (2,801)



$          (3,654)



$                  (13,866)



$    (993)



(8%)



$ (1,852)



(103%)



$    (853)



(30%)

Add: income tax benefits



(2,504)



(2,867)



(2,066)



(2,456)



(9,893)



(2,928)



(1,998)



(1,867)



(36)



(6,829)



3,064



31%



2,420



99%



1,831



98%

Less: other (income)/expense



1,652



2,214



2,206



1,901



7,973



3,847



2,396



3,085



2,056



11,384



3,411



43%



155



8%



(1,029)



(33%)

Loss from operations



(4,572)



(4,922)



(2,942)



(2,357)



(14,793)



(3,486)



(2,608)



(1,583)



(1,634)



(9,311)



5,482



37%



723



31%



(51)



(3%)

Add (subtract):

































































Depreciation and amortization



12,180



12,140



12,609



12,692



49,621



12,688



13,098



12,574



12,759



51,119



1,498



3%



67



1%



185



1%

Non-cash pension expense



205



162



181



179



727



153



187



173



167



680



(47)



(6%)



(12)



(7%)



(6)



(3%)

Non-cash stock compensation expense



386



560



160



343



1,449



978



720



457



469



2,624



1,175



81%



126



37%



12



3%

Severance and other related costs (3)



-



469



-



-



469



-



-



-



-



-



(469)



(100%)



-



-



-



-

Adjusted EBITDA (2)



$     8,199



$     8,409



$           10,008



$         10,857



$                     37,473



$   10,333



$   11,397



$           11,621



$         11,761



$                    45,112



$   7,639



20%



$     904



8%



$     140



1%



































































Adjusted EBITDA margin



19%



19%



23%



24%



21%



23%



25%



24%



24%



24%





























































































































































Broadband Free Cash Flow and Adjusted Free Cash Flow



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net loss



$   (3,720)



$   (4,269)



$           (3,082)



$          (1,802)



$                   (12,873)



$   (4,405)



$   (3,006)



$           (2,801)



$          (3,654)



$                  (13,866)



$    (993)



(8%)



$ (1,852)



(103%)



$    (853)



(30%)

Add: Depreciation and amortization



12,180



12,140



12,609



12,692



49,621



12,688



13,098



12,574



12,759



51,119



1,498



3%



67



1%



185



1%

Less: Capital expenditures



(8,723)



(11,805)



(11,370)



(12,046)



(43,944)



(9,574)



(16,706)



(16,677)



(17,661)



(60,618)



(16,674)



(38%)



(5,615)



(47%)



(984)



(6%)

Free cash flow (4)



(263)



(3,934)



(1,843)



(1,156)



(7,196)



(1,291)



(6,614)



(6,904)



(8,556)



(23,365)



(16,169)



(225%)



(7,400)



(640%)



(1,652)



(24%)

Add: Capital expenditures for network expansion



31



57



176



2



266



1,013



6,492



6,500



7,044



21,049



20,783



7813%



7,042



na



544



8%

Adjusted free cash flow (4)



$      (232)



$   (3,877)



$           (1,667)



$          (1,154)



$                     (6,930)



$      (278)



$      (122)



$              (404)



$          (1,512)



$                    (2,316)



$   4,614



67%



$    (358)



(31%)



$ (1,108)



(274%)



































































Telecom Results of Operations



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Residential



$     4,868



$     4,479



$             4,086



$           3,843



$                     17,276



$     3,592



$     3,393



$             3,196



$           3,048



$                    13,229



$ (4,047)



(23%)



$    (795)



(21%)



$    (148)



(5%)

Business



8,418



8,400



8,750



8,592



34,160



8,394



8,294



8,122



8,390



33,200



(960)



(3%)



(202)



(2%)



268



3%

Access



4,160



4,408



4,274



4,053



16,895



3,054



3,148



3,559



2,999



12,760



(4,135)



(24%)



(1,054)



(26%)



(560)



(16%)

Other



165



185



146



126



622



136



168



102



92



498



(124)



(20%)



(34)



(27%)



(10)



(10%)

Total operating revenues from external customers



17,611



17,472



17,256



16,614



68,953



15,176



15,003



14,979



14,529



59,687



(9,266)



(13%)



(2,085)



(13%)



(450)



(3%)

Intersegment revenues



4,919



5,091



5,275



5,352



20,637



5,296



5,052



5,231



5,373



20,952



315



2%



21



0%



142



3%

Total operating revenues



22,530



22,563



22,531



21,966



89,590



20,472



20,055



20,210



19,902



80,639



(8,951)



(10%)



(2,064)



(9%)



(308)



(2%)



































































Operating expenses without depreciation



11,890



12,482



11,501



11,526



47,399



11,911



9,892



11,420



10,534



43,757



(3,642)



(8%)



(992)



(9%)



(886)



(8%)

Depreciation and amortization



2,926



3,122



3,071



3,085



12,204



3,087



3,259



3,236



3,264



12,846



642



5%



179



6%



28



1%

Income from operations



$     7,714



$     6,959



$             7,959



$           7,355



$                     29,987



$     5,474



$     6,904



$             5,554



$           6,104



$                    24,036



$ (5,951)



(20%)



$ (1,251)



(17%)



$     550



10%





































































































































Telecom Reconciliation of Adjusted EBITDA to Net Income  



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net income



$     4,247



$     3,742



$             4,486



$           3,753



$                     16,228



$     2,761



$     4,326



$             3,444



$           5,137



$                    15,668



$    (560)



(3%)



$  1,384



37%



$  1,693



49%

Add: income tax expense



3,328



3,057



3,394



3,468



13,247



2,366



2,482



2,156



1,160



8,164



(5,083)



(38%)



(2,308)



(67%)



(996)



(46%)

Less: other (income)/expense



139



160



79



134



512



347



96



(46)



(193)



204



(308)



(60%)



(327)



(244%)



(147)



(320%)

Income from operations



7,714



6,959



7,959



7,355



29,987



5,474



6,904



5,554



6,104



24,036



(5,951)



(20%)



(1,251)



(17%)



550



10%

Add (subtract):

































































Depreciation and amortization



2,926



3,122



3,071



3,085



12,204



3,087



3,259



3,236



3,264



12,846



642



5%



179



6%



28



1%

Non-cash pension expense



215



179



190



192



776



160



207



178



179



724



(52)



(7%)



(13)



(7%)



1



1%

Non-cash stock compensation expense



414



584



107



291



1,396



667



462



290



294



1,713



317



23%



3



1%



4



1%

Severance and other related costs (3)



-



675



-



-



675



-



-



-



-



-



(675)



(100%)



-



-



-



-

Adjusted EBITDA (2)



$   11,269



$   11,519



$           11,327



$         10,923



$                     45,038



$     9,388



$   10,832



$             9,258



$           9,841



$                    39,319



$ (5,719)



(13%)



$ (1,082)



(10%)



$     583



6%



































































Adjusted EBITDA margin



50%



51%



50%



50%



50%



46%



54%



46%



49%



49%





























































































































































Telecom Free Cash Flow and Adjusted Free Cash Flow



















































































For 2010 Quarters Ended:



Twelve Months Ended



For 2011 Quarters Ended:



Twelve Months Ended



Twelve Months

Year-over-Year



Quarter

Year-over-Year



Sequential

Qtr-over-Qtr





March 31



June 30



September 30



December 31



December 31,

2010



March 31



June 30



September 30



December 31



December 31,

2011



$ chg



%



$ chg



%



$ chg



%

Net income



$     4,247



$     3,742



$             4,486



$           3,753



$                     16,228



$     2,761



$     4,326



$             3,444



$           5,137



$                    15,668



$    (560)



(3%)



$  1,384



37%



$  1,693



49%

Add: Depreciation and amortization



2,926



3,122



3,071



3,085



12,204



3,087



3,259



3,236



3,264



12,846



642



5%



179



6%



28



1%

Less: Capital expenditures



(3,218)



(1,729)



(1,442)



(897)



(7,286)



(1,704)



(2,598)



(1,971)



(3,394)



(9,667)



(2,381)



(33%)



(2,497)



(278%)



(1,423)



(72%)

Free cash flow (4)



3,955



5,135



6,115



5,941



21,146



4,144



4,987



4,709



5,007



18,847



(2,299)



(11%)



(934)



(16%)



298



6%

Add: Capital expenditures for network expansion



337



531



153



24



1,045



402



528



955



478



2,363



1,318



126%



454



1892%



(477)



(50%)

Adjusted free cash flow (4)



$     4,292



$     5,666



$             6,268



$           5,965



$                     22,191



$     4,546



$     5,515



$             5,664



$           5,485



$                    21,210



$    (981)



(4%)



$    (480)



(8%)



$    (179)



(3%)











































































































































































































(1) External customers only.















































































(2) Adjusted EBITDA represents net income (loss) excluding amounts for income taxes; depreciation and amortization; non-cash pension and certain post-retirement benefits; non-cash stock compensation; severance and other related termination costs; and all other non-operating income/expenses.  Adjusted EBITDA is a common measure of operating performance in the telecommunications industry. Adjusted EBITDA is not a measure of financial performance under United States generally accepted accounting principles and should not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performance.



































































(3) Severance and other related termination costs related to the workforce reduction initiative implemented during the quarter ended June 30, 2010. Amounts exclude the termination costs related to stock compensation expense, which are included in non-cash stock compensation expense of the adjusted EBITDA reconciliation.



































































(4) Free cash flow is a measure of operating cash flows available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity. Consolidated free cash flow includes capital expenditures for our corporate operating unit. Adjusted free cash flow represents free cash flow excluding capital expenditures for network expansion.  Free cash flow and adjusted free cash flow are not measures of financial performance under United States generally accepted accounting principles and should not be considered in isolation or as a substitute for consolidated net income (loss) as a measure of performance and net cash provided by operating activities as a measure of liquidity.



































































(5) Net debt represents total long-term debt (including current maturities) less cash and cash equivalents.  Net debt can be a component in measuring leverage. Net debt is not a measure determined in accordance with United States generally accepted accounting principles and should not be considered as a substitute for total long-term debt.



































































(6) The ratio of net debt to adjusted EBITDA is calculated as net debt divided by adjusted EBITDA based on a trailing twelve month (TTM) period.  This measure provides useful information to our investors about our debt level relative to our performance and about our ability to meet our financial obligations.



































































(7) Operating revenues in the Broadband segment have been reclassified for a change during the fourth quarter of 2011 in the classification of promotional discounts between residential voice, video and data revenue. Prior period revenues have been reclassified to conform to the current period presentation.  





SUREWEST COMMUNICATIONS

CONSOLIDATED BALANCE SHEETS

(Unaudited; Amounts in thousands)





















































December 31,



December 31,



$



%









2011



2010



Change



Change

ASSETS

















Current assets:



















Cash and cash equivalents

$            4,208



$            2,937



$  1,271



43%





Short-term investments

-



771



(771)



(100%)





Accounts receivable, net

21,540



20,298



1,242



6%





Income tax receivable

280



1,782



(1,502)



(84%)





Prepaid expenses

2,912



3,792



(880)



(23%)





Deferred income taxes

2,226



2,284



(58)



(3%)





Assets held for sale

4,756



6,009



(1,253)



(21%)



Total current assets

35,922



37,873



(1,951)



(5%)

























Property, plant and equipment, net

522,790



514,639



8,151



2%

























Intangible and other assets:



















Customer relationships, net

1,417



2,632



(1,215)



(46%)





Goodwill

45,814



45,814



-



-





Deferred charges and other assets

6,133



2,223



3,910



176%









53,364



50,669



2,695



5%









$        612,076



$        603,181



$  8,895



1%























LIABILITIES AND SHAREHOLDERS' EQUITY

















Current liabilities:



















Current portion of long-term debt

$            7,500



$          15,636



$ (8,136)



(52%)





Accounts payable

4,315



2,885



1,430



50%





Other accrued liabilities

16,783



12,847



3,936



31%





Advance billings and deferred revenues

8,051



8,035



16



0%





Accrued compensation

7,593



6,998



595



9%



Total current liabilities

44,242



46,401



(2,159)



(5%)

























Long-term debt

196,875



189,773



7,102



4%



Deferred income taxes

49,126



56,661



(7,535)



(13%)



Accrued pension and other post-retirement benefits

54,354



33,815



20,539



61%



Other liabilities and deferred revenues

6,784



4,473



2,311



52%

























Commitments and contingencies







































Shareholders' equity:



















Common stock, without par value; 100,000 shares authorized, 14,060 and 13,866 shares issued and outstanding at December 31, 2011 and December 31, 2010, respectively

146,498



143,309



3,189



2%





Accumulated other comprehensive loss

(27,770)



(15,081)



(12,689)



(84%)





Retained earnings

141,967



143,830



(1,863)



(1%)



Total shareholders' equity

260,695



272,058



(11,363)



(4%)









$        612,076



$        603,181



$  8,895



1%





SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS

As of and for the Quarters Ended





































BROADBAND



12/31/2011 (1)



12/31/2010 (1)



Change



% Change



9/30/2011 (1)



Change



% Change



Residential

































Video



































Marketable Homes (2)



296,700



271,800



24,900



9%



287,900



8,800



3%







RGUs



66,400



61,800



4,600



7%



64,900



1,500



2%







Penetration (2)



22.4%



22.7%



-0.4%



(2%)



22.5%



-0.2%



(1%)







ARPU



$72



$70



$2



2%



$73



($1)



(1%)





Voice



































Marketable Homes



327,700



311,300



16,400



5%



321,700



6,000



2%







RGUs



76,400



74,900



1,500



2%



76,100



300



0%







Penetration



23.3%



24.1%



-0.7%



(3%)



23.7%



-0.3%



(1%)







ARPU



$28



$29



($1)



(5%)



$28



$0



(1%)





Data



































Marketable Homes



327,700



311,300



16,400



5%



321,700



6,000



2%







RGUs



102,600



99,400



3,200



3%



101,300



1,300



1%







Penetration



31.3%



31.9%



-0.6%



(2%)



31.5%



-0.2%



(1%)







ARPU



$44



$41



$3



8%



$44



$0



0%





Total



































RGUs



245,400



236,100



9,300



4%



242,300



3,100



1%









































Subscriber totals



































Subscribers (3)



107,100



104,100



3,000



3%



105,800



1,300



1%







Penetration



32.7%



33.4%



-0.8%



(2%)



32.9%



-0.2%



(1%)







ARPU (4)



$106



$101



$5



5%



$107



($1)



(0%)







Triple Play ARPU (5)



$117



$115



$2



2%



$118



($1)



(1%)







Triple Play RGUs per Subscriber (5)



2.49



2.53



(0.04)



(2%)



2.50



(0.01)



(1%)







Churn



1.4%



1.6%



-0.2%



(10%)



1.6%



-0.2%



(11%)







































Business (6)



































Customers



8,000



7,800



200



3%



8,000



0



0%







ARPU



$592



$535



$57



11%



$570



$22



4%





































TELECOM





12/31/2011



12/31/2010



Change



% Change



9/30/2011



Change



% Change



Residential

































Voice



































Marketable Homes



91,900



91,500



400



0%



91,800



100



0%







RGUs (7)



23,000



28,900



(5,900)



(20%)



24,200



(1,200)



(5%)







Cumulative Migration to Broadband Voice (8)



18,000



15,400



2,600



17%



17,500



500



3%







Penetration



25.0%



31.6%



-6.6%



(21%)



26.4%



-1.3%



(5%)







ARPU



$43



$43



($0)



(0%)



$43



$0



1%







Churn (9)



1.6%



2.0%



-0.3%



(18%)



1.8%



-0.2%



(10%)







































Business (6)



































Customers



7,700



7,900



(200)



(3%)



7,700



0



0%







ARPU



$363



$359



$4



1%



$351



$12



3%





































CONSOLIDATED RESIDENTIAL VOICE RGUs



12/31/2011



12/31/2010



Change



% Change



9/30/2011



Change



% Change







ILEC Voice RGUs



































Broadband



23,100



21,000



2,100



10%



22,700



400



2%







Telecom



23,000



28,900



(5,900)



(20%)



24,200



(1,200)



(5%)







Total ILEC Voice RGUs (10)



46,100



49,900



(3,800)



(8%)



46,900



(800)



(2%)







CLEC Residential Voice RGUs (11)



53,300



53,900



(600)



(1%)



53,400



(100)



(0%)







TOTAL Residential Voice RGUs (12)



99,400



103,800



(4,400)



(4%)



100,300



(900)



(1%)





































TOTAL RESIDENTIAL BROADBAND & TELECOM RGUs



268,400



265,000



3,400



1%



266,500



1,900



1%





































NETWORK METRICS



12/31/2011



12/31/2010



Change



% Change



9/30/2011



Change



% Change







Marketable Homes - Fiber



164,500



148,500



16,000



11%



158,500



6,000



4%







Marketable Homes - HFC



94,000



93,600



400



0%



94,000



0



0%







Marketable Homes - Copper 2-Play



31,000



39,600



(8,600)



(22%)



33,800



(2,800)



(8%)







Marketable Homes - Copper 3-Play



38,200



29,600



8,600



29%



35,400



2,800



8%







Total



327,700



310,400



17,300



6%



321,700



6,000



2%









































Note:  The calculation of certain metrics have been revised over time to reflect the current view of our business.  Where necessary prior period metric calculations have been revised to conform with current practice.  All amounts rounded to the nearest 100s, except percents and dollars.





































(1) During the fourth quarter of 2011, we revised our methodology for allocating subscriber discounts to video, voice and data revenue.  The revised methodology facilitates the consistent application of discounts and ARPU calculation between both our residential markets.  Accordingly, the ARPU metrics previously reported for 2009, 2010 and 2011 have been revised to conform to current practice.  





































(2) Marketable Homes - Prior to Q110, video marketable homes and penetration rate included serviceable homes in Sacramento and Kansas City fiber and hybrid fiber coax (HFC) networks only. With launch of ADTV in Q110, certain copper homes became video serviceable and 3-play capable and are included in marketable home counts. Penetration rates prior to Q110 were not adjusted for small number of video customers on copper network prior to ADTV.





































(3) A residential subscriber is a customer who subscribes to one or more residential RGUs.  





































(4) ARPU is the total residential revenue per average subscriber.





































(5) Triple play ARPU includes the total residential revenue per average subscriber and Triple play RGUs per Subscriber includes ending RGUs per ending subscriber, for the triple play markets, excluding the ILEC market.





































(6) A business customer is a customer who subscribes to business data, voice or video and represents a unique customer account.  ARPU is the total business revenue per average customer.





































(7) A voice RGU is a residential customer who subscribes to one or more voice access lines.  





































(8) Telecom Voice RGU Migration to Broadband Voice are residential Telecom voice RGUs in Line (7) that have ported their Telecom primary access line service to Broadband VoIP.





































(9) Telecom Churn excludes disconnects in Line (8) that have ported their Telecom primary access line service to Broadband VoIP.





































(10) ILEC Voice RGUs are the total residential voice RGUs in the ILEC franchise market area that are either a Telecom primary access line or Broadband VoIP subscriber.





































(11) CLEC Voice RGUs are the total residential voice RGUs in the Kansas City and Sacramento markets, excluding the ILEC market.





































(12) Total Voice RGUs are the total of ILEC and CLEC residential voice RGUs, and represent the total company residential voice RGUs of both the Broadband and Telecom Segments.





SUREWEST COMMUNICATIONS

SELECTED OPERATING METRICS

As of and for the Quarters Ended

























































BROADBAND



3/31/2009 (1)



6/30/2009 (1)



9/30/2009 (1)



12/31/2009 (1)



3/31/2010 (1)



6/30/2010 (1)



9/30/2010 (1)



12/31/2010 (1)



3/31/2011 (1)



6/30/2011 (1)



9/30/2011 (1)



12/31/2011 (1)



Residential























































Video























































Marketable Homes (2)



236,500



239,800



240,000



240,500



261,900



265,100



268,500



271,800



272,600



281,200



287,900



296,700







RGUs



59,900



59,000



59,000



58,900



58,500



60,200



61,200



61,800



63,100



64,100



64,900



66,400







Quarterly change



(100)



(900)



0



(100)



(400)



1,700



1,000



600



1,300



1,000



800



1,500







Year-over-Year change



4,800



2,000



600



(1,100)



(1,400)



1,200



2,200



2,900



4,600



3,900



3,700



4,600







Penetration (2)



24.4%



23.7%



23.8%



23.7%



22.3%



22.7%



22.8%



22.7%



23.1%



22.8%



22.5%



22.4%







ARPU



$66



$68



$67



$69



$71



$70



$69



$70



$71



$71



$73



$72





Voice























































Marketable Homes



308,200



309,300



309,400



309,700



309,900



310,400



311,200



311,300



311,600



317,400



321,700



327,700







RGUs



66,000



67,700



70,000



71,300



71,800



73,900



74,900



74,900



75,600



75,900



76,100



76,400







Quarterly change



2,800



1,700



2,300



1,300



500



2,100



1,000



0



700



300



200



300







Year-over-Year change



12,500



11,400



10,300



8,100



5,800



6,200



4,900



3,600



3,800



2,000



1,200



1,500







Penetration



21.5%



22.0%



22.7%



23.1%



23.2%



23.8%



24.1%



24.1%



24.3%



23.9%



23.7%



23.3%







ARPU



$32



$33



$31



$30



$30



$30



$30



$29



$28



$28



$28



$28





Data























































Marketable Homes



308,200



309,300



309,400



309,700



309,900



310,400



311,200



311,300



311,600



317,400



321,700



327,700







RGUs



97,800



97,400



97,600



98,300



97,500



98,900



99,200



99,400



100,300



100,600



101,300



102,600







Quarterly change



700



(400)



200



700



(800)



1,400



300



200



900



300



700



1,300







Year-over-Year change



6,300



3,700



2,200



1,200



(300)



1,500



1,600



1,100



2,800



1,700



2,100



3,200







Penetration



31.8%



31.6%



31.6%



31.8%



31.5%



31.9%



31.9%



31.9%



32.2%



31.7%



31.5%



31.3%







ARPU



$36



$38



$38



$40



$41



$40



$40



$41



$41



$41



$44



$44





Total























































RGUs



223,700



224,100



226,600



228,500



227,800



233,000



235,300



236,100



239,000



240,600



242,300



245,400







Quarterly change



3,400



400



2,500



1,900



(700)



5,200



2,300



800



2,900



1,600



1,700



3,100







Year-over-Year change



23,600



17,100



13,100



8,200



4,100



8,900



8,700



7,600



11,200



7,600



7,000



9,300





























































Subscriber totals























































Subscribers (3)



103,300



102,400



103,000



103,100



102,500



103,600



104,000



104,100



104,900



105,100



105,800



107,100







Quarterly change



300



(900)



600



100



(600)



1,100



400



100



800



200



700



1,300







Year-over-Year change



5,800



2,900



1,900



100



(800)



1,200



1,000



1,000



2,400



1,500



1,800



3,000







Penetration



33.5%



33.1%



33.3%



33.3%



33.1%



33.4%



33.4%



33.4%



33.7%



33.1%



32.9%



32.7%







ARPU (4)



$93



$97



$95



$99



$101



$100



$99



$101



$102



$102



$107



$106







Triple Play ARPU (5)



$111



$114



$111



$114



$116



$115



$113



$115



$114



$114



$118



$117







Triple Play RGUs per Subscriber (5)



2.56



2.55



2.54



2.54



2.53



2.54



2.53



2.53



2.52



2.51



2.50



2.49







Churn



1.4%



1.7%



1.8%



1.5%



1.6%



1.6%



1.7%



1.6%



1.4%



1.5%



1.6%



1.4%



























































Business (6)























































Customers



6,900



7,000



7,200



7,300



7,400



7,500



7,700



7,800



7,800



7,900



8,000



8,000







ARPU



$467



$459



$467



$476



$479



$502



$526



$535



$539



$551



$570



$592

























































TELECOM





3/31/2009



6/30/2009



9/30/2009



12/31/2009



3/31/2010



6/30/2010



9/30/2010



12/31/2010



3/31/2011



6/30/2011



9/30/2011



12/31/2011



Residential





















































Voice























































Marketable Homes



90,800



90,900



90,900



91,000



91,100



91,200



91,400



91,500



91,700



91,800



91,800



91,900







RGUs (7)



49,500



45,100



41,300



38,500



35,500



32,800



30,700



28,900



27,300



25,600



24,200



23,000







Cumulative Migration to Broadband Voice (8)



6,900



9,000



10,700



11,800



12,900



14,000



14,900



15,400



16,100



16,900



17,500



18,000







Penetration



54.5%



49.6%



45.4%



42.3%



39.0%



36.0%



33.6%



31.6%



29.8%



27.9%



26.4%



25.0%







ARPU



$44



$45



$45



$45



$44



$44



$43



$43



$43



$43



$43



$43







Churn (9)



2.1%



2.3%



2.3%



2.0%



2.3%



2.1%



2.1%



2.0%



1.8%



1.8%



1.8%



1.6%



























































Business (6)























































Customers



9,000



8,900



8,700



8,500



8,300



8,200



8,000



7,900



7,800



7,700



7,700



7,700







ARPU



$332



$339



$329



$334



$334



$340



$360



$359



$356



$357



$351



$363

























































CONSOLIDATED RESIDENTIAL VOICE RGUs



3/31/2009 (1)



6/30/2009 (1)



9/30/2009 (1)



12/31/2009 (1)



3/31/2010 (1)



6/30/2010 (1)



9/30/2010



12/31/2010



3/31/2011



6/30/2011



9/30/2011



12/31/2011







ILEC Voice RGUs























































Broadband



9,900



12,400



14,700



16,200



17,500



19,000



20,400



21,000



21,500



22,300



22,700



23,100







Telecom



49,500



45,100



41,300



38,500



35,500



32,800



30,700



28,900



27,300



25,600



24,200



23,000







Total ILEC Voice RGUs (10)



59,400



57,500



56,000



54,700



53,000



51,800



51,100



49,900



48,800



47,900



46,900



46,100







Quarterly change



(1,700)



(1,900)



(1,500)



(1,300)



(1,700)



(1,200)



(700)



(1,200)



(1,100)



(900)



(1,000)



(800)







Year-over-Year change



(7,500)



(7,400)



(6,900)



(6,400)



(6,400)



(5,700)



(4,900)



(4,800)



(4,200)



(3,900)



(4,200)



(3,800)































































CLEC Residential Voice RGUs (11)



56,100



55,300



55,300



55,100



54,300



54,900



54,500



53,900



54,100



53,600



53,400



53,300







Quarterly change



0



(800)



0



(200)



(800)



600



(400)



(600)



200



(500)



(200)



(100)







Year-over-Year change



2,700



1,000



0



(1,000)



(1,800)



(400)



(800)



(1,200)



(200)



(1,300)



(1,100)



(600)































































TOTAL Residential Voice RGUs (12)



115,500



112,800



111,300



109,800



107,300



106,700



105,600



103,800



102,900



101,500



100,300



99,400







Quarterly change



(1,700)



(2,700)



(1,500)



(1,500)



(2,500)



(600)



(1,100)



(1,800)



(900)



(1,400)



(1,200)



(900)







Year-over-Year change



(4,800)



(6,400)



(6,900)



(7,400)



(8,200)



(6,100)



(5,700)



(6,000)



(4,400)



(5,200)



(5,300)



(4,400)

























































TOTAL RESIDENTIAL BROADBAND & TELECOM RGUs



273,200



269,200



267,900



267,000



263,300



265,800



266,000



265,000



266,300



266,200



266,500



268,400







Year-over-Year change



6,300



(700)



(4,100)



(7,300)



(9,900)



(3,400)



(1,900)



(2,000)



3,000



400



500



3,400

























































NETWORK METRICS



3/31/2009



6/30/2009



9/30/2009



12/31/2009



3/31/2010



6/30/2010



9/30/2010



12/31/2010



3/31/2011



6/30/2011



9/30/2011



12/31/2011







Marketable Homes - Fiber



142,900



146,900



147,100



147,600



147,700



147,900



148,300



148,500



148,700



154,300



158,500



164,500







Marketable Homes - HFC



93,600



92,900



92,900



92,900



93,000



93,200



93,600



93,600



93,700



93,900



94,000



94,000







Marketable Homes - Copper 2-Play



71,700



69,500



69,400



69,200



47,900



45,300



42,700



39,600



39,000



36,200



33,800



31,000







Marketable Homes - Copper 3-Play



0



0



0



0



21,300



24,000



26,600



29,600



30,200



33,000



35,400



38,200







Total



308,200



309,300



309,400



309,700



309,900



310,400



311,200



311,300



311,600



317,400



321,700



327,700







Quarterly change



4,000



1,100



100



300



200



500



800



100



300



5,800



4,300



6,000







Year-over-Year change



21,600



17,100



12,800



5,500



1,700



1,100



1,800



1,600



1,700



7,000



10,500



16,400

























































(1-12)  See all notes on Selected Operating Metrics Actuals Quarterly and Year-over-Year comparison

























SOURCE SureWest Communications

Copyright 2012 PR Newswire

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