Alteva Announces Winner of a Complete Business Communications Makeover in Its "My Phone Stinks" Contest
15 Agosto 2012 - 10:00AM
Marketwired
Alteva, a leading cloud-based Unified Communications (UC) solution
provider and subsidiary of Warwick Valley Telephone Company
(NASDAQ: WWVY) (referred to as WVT Communications Group), today
announced the winner of its My Phone Stinks contest. Freedman
Consulting, Inc., of Lansdale, PA answered the call and won the
prize, which featured phones donated by Panasonic, implementation
fees, one year of UC service -- including hosted VoIP licenses
donated by BroadSoft -- and sponsorship from Microsoft.
The contest, in which employees from businesses in the Greater
Philadelphia area were invited to submit an essay at
http://www.MyPhoneStinks.com explaining why their existing phone
system was more hindrance than help, generated entries which were
both humorous and incredible.
WVT Communications Group President and COO David Cuthbert said,
"The contest demonstrated for us once again what really frustrates
people about the inadequacies of their existing phone systems and
service providers. While fun, the competition also highlighted the
many problems that exist today and the common lack of dedicated
customer service."
Apart from rewarding the winner with a communications makeover
prize, the contest reminds businesses of Philadelphia-headquartered
Alteva's expanding reputation across the country as a leading UC
solutions provider that is revolutionizing the way businesses
communicate.
It was the entry of Ellen Freedman, Founder and President of
Freedman Consulting, that impressed the panel of judges. Her
company supports the business side of law firms with strategic
planning, retreat facilitation, practice management audits, human
resources, marketing and client development, financial management
and profitability enhancement, compensation, technology and project
management, web design, social media presence, and more.
"Effective communications -- both on an interpersonal level and
from a technology perspective -- is key to meeting the expectations
of clients," said Freedman. "It's critical that we have a UC system
that enables us to deliver the same level of service we're advising
our own clients to provide, so we always 'walk the talk.' The
features that are most important to us are unified messaging,
meaning true integration between voicemail and email, and Alteva
Anywhere, which enables our clients to find us effortlessly --
without having to call multiple numbers. Alteva provides a system
which has been purposely designed with multiple levels of
redundancy, guaranteeing continuation of service even under extreme
circumstances where other systems might fail."
Freedman continued, "Above all, I entered the contest because of
Alteva's track record in providing service. Their incentives to
their own employees to ensure customer satisfaction, and their
system for automatic escalation of unresolved issues, ensure that
we always receive the high level of service we need. This factor
alone sets them apart from other providers, as we have come to
learn the hard way.
"Alteva provides the ability not only to record calls -- which
in itself is not unique -- but also to take notes that are linked
to specific points in the recording, as well as to have key words
automatically indexed for later search. We find this particularly
enticing because it is very important to many of our law firm
clients."
Cuthbert commended the participation of BroadSoft, Microsoft and
Panasonic in this competition.
Leslie Ferry, Vice President, Marketing at BroadSoft commented,
"We at BroadSoft value Alteva and their innovative approach to the
hosted communications market. We appreciated the opportunity to
participate in this contest by donating VoIP licenses to the
winner. Alteva has shown dramatic growth year over year, and we
believe that innovative programs like this contest contribute to
that growth. We look forward to continued growth for our own
business through our partnership with Alteva."
"We were thrilled with Panasonic's opportunity to participate
with our hosted SIP phones and support the winner of Alteva's My
Phone Stinks contest," says Michael Chase, national sales manager,
Panasonic USA. "Panasonic is excited to be a part of the growth of
Alteva."
The winning entry was announced on the website in early June.
The executive team of the winning company will be invited to attend
the grand opening party and ribbon cutting of Alteva's new
Philadelphia headquarter office and Innovation Center on September
20.
For more information about Alteva, visit
http://www.altevatel.com, the Alteva YouTube channel at
http://www.youtube.com/AltevaLLC or call 1-877-258-3821.
About Alteva: Alteva, a WVT Communications
Group company and cloud-based Unified Communications (UC) solution
provider headquartered in Philadelphia, offers the most reliable
network, the most responsive and proactive customer service and the
best value to its customers. It delivers cloud-based UC solutions
including Voice over IP phone systems and service (VoIP PBX),
hosted Microsoft Communication Services, fixed mobile convergence,
and advanced voice applications for the desktop. Alteva's service
requires minimal installation and configuration while eliminating
monthly phone and on-premise system maintenance charges, reducing
overall communication costs and enabling organizations to improve
productivity. By combining Alteva's voice service with Microsoft
Communication Services products, including Microsoft Exchange,
Office Communication Server (OCS), and SharePoint, Alteva's
customers receive a true, high-quality, voice-enabled UC solution
that easily integrates with existing business applications. Based
in Philadelphia, Alteva is North America's largest provider of
enterprise hosted VoIP, and provides hosted UC solutions to
businesses in all 50 states and four continents.
All trademarks are the properties of their respective
owners.
Add to Digg Bookmark with del.icio.us Add to Newsvine
PR Contact: Melissa Lande Lande PR 212-706-9003
mlande@landepr.com Investor contact: Jordan Darrow Darrow
Associates, Inc. 631-367-1866 jdarrow@darrowir.com
Alteva (MM) (NASDAQ:WWVY)
Gráfico Histórico do Ativo
De Mai 2024 até Jun 2024
Alteva (MM) (NASDAQ:WWVY)
Gráfico Histórico do Ativo
De Jun 2023 até Jun 2024