CHARLOTTE, N.C., April 11, 2016 /PRNewswire/ -- Piedmont
Natural Gas (NYSE: PNY) today announced it has ranked first in the
South Large Region in the J.D. Power 2016 Midpoint Gas Utility
Residential Customer Satisfaction Study.
"Our customers deserve an excellent experience every time they
interact with Piedmont Natural Gas," said Brian Woody, vice president of customer
experience for Piedmont. "I'm
proud of the entire team for embracing our customer satisfaction
goals and for achieving excellent results through the first half of
2016. Even so, we are always working to improve the customer
experience, and our customers should know we'll be working
diligently to maintain these rankings through the remainder of 2016
and beyond."
J.D. Power measures overall customer satisfaction in six
categories, including customer service, corporate citizenship,
safety and reliability, price, billing and payment, and
communications. The results are based on responses from residential
customers of 82 large and midsize utilities in the United
States. For more details on Piedmont's rankings, or to see the full J.D.
Power 2016 Gas Utility Residential Customer Satisfaction Study,
click here.
About Piedmont Natural Gas
Piedmont
Natural Gas is an energy services company primarily engaged in the
distribution of natural gas to more than 1 million residential,
commercial, industrial and power generation utility customers in
portions of North Carolina,
South Carolina and Tennessee, including customers served by
municipalities who are wholesale customers. Our subsidiaries are
invested in joint venture, energy-related businesses, including
unregulated retail natural gas marketing, and regulated interstate
natural gas transportation and storage, and regulated intrastate
natural gas transportation businesses. More information about
Piedmont Natural Gas is available on the Internet at
www.piedmontng.com.
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SOURCE Piedmont Natural Gas