First Quarter Highlights
- Combined ratio of 95.5%; combined ratio, excluding
catastrophes(1), of 89.5%
- Catastrophe losses of $86.9
million, or 6.0 points of the combined ratio
- Net premiums written increase of 2.3%*
- Renewal price increases(2) of 22.8% in Personal
Lines, 11.5% in Core Commercial and 11.0% in Specialty
- Rate increases(2) of 15.8% in Personal Lines, 9.3%
in Core Commercial and 8.4% in Specialty
- Loss and loss adjustment expense (LAE) ratio of 64.6%, 9.1
points below the prior-year quarter, driven by lower catastrophe
and non-catastrophe losses
- Current accident year loss and LAE ratio, excluding
catastrophes(3), of 59.3%, 1.9 points below the
prior-year quarter
- Net investment income of $89.7
million, up 14.0% from the prior-year quarter, primarily due
to higher bond reinvestment rates, higher partnership income, and
the continued investment of operational cashflows
- Book value per share of $70.22,
up 1.9% from December 31, 2023,
primarily due to strong earnings in the quarter
WORCESTER, Mass., May 1, 2024
/PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG)
today reported net income of $115.5
million, or $3.18 per diluted
share, in the first quarter of 2024, compared to a net loss of
$12.0 million, or $0.34 per basic share, in the prior-year quarter.
Operating income(4) was $111.9
million, or $3.08 per diluted
share, in the first quarter of 2024, compared to operating income
of $4.6 million, or $0.13 per diluted share, in the prior-year
quarter.
"The year is off to an excellent start, highlighted by strong
underwriting margins and operating return on
equity(5) of 15%," said John C. Roche, president and chief executive
officer at The Hanover. "In
Specialty, we produced another quarter of exceptional
profitability, reporting a sub-90s combined ratio while investing
in capabilities and positioning ourselves for enhanced growth. We
delivered strong performance in Core Commercial, growing our small
commercial business by 8% while diligently executing on property
profitability actions in middle market. In Personal Lines, we
continued to take a disciplined and discerning approach to our
growth, as we reposition this book to add more earnings resiliency
and to drive strong, sustainable returns. We also began to
reaccelerate new business in states where we reached target
profitability on a written basis, while continuing to manage
micro-concentrations and CAT vulnerability elsewhere, primarily in
the Midwest. Our successful execution in the market is a testament
to our proven strategy, experienced team and the strong
relationships we have with the best independent agents across the
country."
"Our overall ex-CAT combined ratio, at 89.5%, improved
more than two points in the quarter, validating the effectiveness
of pricing and other margin recapture initiatives across our three
segments," said Jeffrey M. Farber,
executive vice president and chief financial officer at The
Hanover. "We continued to get near
historical pricing increases in each of our businesses, giving us
clear visibility to accelerated improvement in underwriting margins
going forward. In the first quarter, we implemented renewal price
increases of 23% in Personal Lines, 12% in Core Commercial and 11%
in Specialty. And, at the same time, we increased net investment
income by 14% to $89.7 million,
helped by investment of cash flow and higher new money yields. As
we continue to drive our organization forward, we have strong line
of sight to delivering on our long-term return on equity target of
14% or higher, and we remain committed to generating superior
returns for our valued shareholders."
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
|
($ in millions,
except per share data)
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
1,454.0
|
|
|
$
|
1,421.5
|
|
|
Growth
|
|
2.3
|
%
|
|
|
8.3
|
%
|
|
Net premiums
earned
|
$
|
1,448.6
|
|
|
$
|
1,380.0
|
|
|
|
|
|
|
|
|
|
|
|
Current accident year
loss and LAE ratio, excluding
catastrophes
|
|
59.3
|
%
|
|
|
61.2
|
%
|
|
Prior year development
ratio
|
|
(0.7)
|
%
|
|
|
(0.2)
|
%
|
|
Catastrophe
ratio
|
|
6.0
|
%
|
|
|
12.7
|
%
|
|
Expense
ratio(6)
|
|
30.9
|
%
|
|
|
30.7
|
%
|
|
Combined
ratio
|
|
95.5
|
%
|
|
|
104.4
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
89.5
|
%
|
|
|
91.7
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
90.2
|
%
|
|
|
91.9
|
%
|
|
|
|
|
|
|
|
|
|
|
Net income
(loss)
|
$
|
115.5
|
|
|
$
|
(12.0)
|
|
|
per diluted (basic)
share
|
|
3.18
|
|
|
|
(0.34)
|
|
|
Operating
income
|
|
111.9
|
|
|
|
4.6
|
|
|
per diluted
share
|
|
3.08
|
|
|
|
0.13
|
|
|
|
|
|
|
|
|
|
|
|
Book value per
share
|
$
|
70.22
|
|
|
$
|
66.89
|
|
|
Ending shares
outstanding (in millions)
|
|
35.9
|
|
|
|
35.7
|
|
|
|
*Unless otherwise
stated, net premiums written growth and other growth comparisons
are to the same period of the prior year
|
(1) See information
about this and other non-GAAP measures and definitions used
throughout this press release on the final pages of this
document.
|
The Hanover Insurance
Group, Inc. may also be referred to as "The Hanover" or "the
company" interchangeably throughout this press release.
|
First Quarter Operating Highlights
Core Commercial
Core Commercial operating income
before income taxes was $71.5 million
in the first quarter of 2024, compared to $11.2 million in the first quarter of 2023. The
Core Commercial combined ratio was 93.9%, compared to 104.7% in the
prior-year quarter. Catastrophe losses in the first quarter of 2024
were $20.7 million, or 3.9 points of
the combined ratio. This compared to catastrophe losses of
$63.9 million, or 12.6 points, in the
prior-year quarter.
First quarter 2024 results included net favorable prior-year
reserve development, excluding catastrophes, of $9.2 million, or 1.7 points, with favorability in
each major line of business. This compared to net unfavorable
prior-year reserve development, excluding catastrophes, of
$3.5 million, or 0.7 points, in the
first quarter of 2023.
Core Commercial current accident year combined ratio, excluding
catastrophes, remained relatively stable at 91.7%, compared to
91.4% in the prior-year quarter. The current accident year loss and
LAE ratio, excluding catastrophes, was 58.5%, in line with the
prior-year quarter.
The expense ratio increased by 0.3 points to 33.2% in the first
quarter of 2024, compared to the prior-year quarter, primarily due
to timing of certain expenses.
Net premiums written were $582.4
million in the quarter, up 3.0% from the prior-year quarter,
consisting of 7.7% growth in small commercial and a decline of 2.8%
in middle market, driven by targeted underwriting actions. In the
first quarter, Core Commercial renewal price increases averaged
11.5%, while average rate increases were 9.3%.
The following table summarizes premiums and the components of
the combined ratio for Core Commercial:
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
582.4
|
|
|
$
|
565.3
|
|
|
Growth
|
|
3.0
|
%
|
|
|
7.3
|
%
|
|
Net premiums
earned
|
|
528.9
|
|
|
|
507.4
|
|
|
Operating income
before taxes
|
|
71.5
|
|
|
|
11.2
|
|
|
Loss and LAE
ratio
|
|
60.7
|
%
|
|
|
71.8
|
%
|
|
Expense
ratio
|
|
33.2
|
%
|
|
|
32.9
|
%
|
|
Combined
ratio
|
|
93.9
|
%
|
|
|
104.7
|
%
|
|
Prior-year development
ratio
|
|
(1.7)
|
%
|
|
|
0.7
|
%
|
|
Catastrophe
ratio
|
|
3.9
|
%
|
|
|
12.6
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
90.0
|
%
|
|
|
92.1
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
91.7
|
%
|
|
|
91.4
|
%
|
|
Specialty
Specialty operating income before income
taxes was $58.8 million in the first
quarter of 2024, compared to $48.3
million in the first quarter of 2023. The Specialty combined
ratio was 87.6%, compared to 89.9% in the prior-year quarter.
Catastrophe losses in the first quarter of 2024 were $7.0 million, or 2.2 points of the combined
ratio, compared to $21.5 million, or
6.9 points, in the prior-year quarter.
First quarter 2024 results included net favorable prior-year
reserve development, excluding catastrophes, of $1.1 million, or 0.3 points. Net favorable
prior-year reserve development, excluding catastrophes, was
$18.1 million, or 5.8 points, in the
prior-year quarter.
Specialty current accident year combined ratio, excluding
catastrophes, decreased 3.1 points to 85.7% in the first quarter of
2024, from 88.8% in the prior-year quarter. The current accident
year loss and LAE ratio, excluding catastrophes, decreased 4.8
points to 48.7% in the first quarter of 2024, primarily driven by a
lower incidence of large losses in our Hanover specialty industrial business and the
benefit of earned pricing above loss trends.
The expense ratio increased by 1.7 points to 37.0% in the first
quarter of 2024, compared to the prior-year quarter, primarily due
to strategic investments, including talent.
Net premiums written were $339.8
million in the quarter, up 4.8% from the prior-year quarter.
In the first quarter, Specialty renewal price increases averaged
11.0%, while average rate increases were 8.4%.
The following table summarizes premiums and the components of
the combined ratio for Specialty:
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
339.8
|
|
|
$
|
324.3
|
|
|
Growth
|
|
4.8
|
%
|
|
|
7.1
|
%
|
|
Net premiums
earned
|
|
320.9
|
|
|
|
311.7
|
|
|
Operating income
before taxes
|
|
58.8
|
|
|
|
48.3
|
|
|
Loss and LAE
ratio
|
|
50.6
|
%
|
|
|
54.6
|
%
|
|
Expense
ratio
|
|
37.0
|
%
|
|
|
35.3
|
%
|
|
Combined
ratio
|
|
87.6
|
%
|
|
|
89.9
|
%
|
|
Prior-year development
ratio
|
|
(0.3)
|
%
|
|
|
(5.8)
|
%
|
|
Catastrophe
ratio
|
|
2.2
|
%
|
|
|
6.9
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
85.4
|
%
|
|
|
83.0
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
85.7
|
%
|
|
|
88.8
|
%
|
|
Personal Lines
Personal Lines operating income before
income taxes was $18.9 million in the
first quarter of 2024, compared to an operating loss before income
taxes of $46.6 million in the first
quarter of 2023. The Personal Lines combined ratio was 101.0%,
compared to 112.2% in the prior-year quarter. Catastrophe losses in
the first quarter of 2024 were $59.2
million, or 9.9 points of the combined ratio. This compared
to catastrophe losses of $89.6
million, or 16.0 points of the combined ratio, in the
prior-year quarter.
First quarter 2024 results included immaterial ex-CAT prior-year
reserve development. This compared to net unfavorable prior-year
reserve development, excluding catastrophes, of $11.6 million, or 2.1 points, in the prior-year
quarter.
Personal Lines current accident year combined ratio, excluding
catastrophe losses, decreased 3.0 points to 91.1% in the
first quarter of 2024, from 94.1% in the prior-year quarter.
The current accident year loss and LAE ratio, excluding
catastrophes, decreased 2.4 points from the prior-year quarter to
65.6%, driven by the benefit of earned pricing outpacing loss
trends in both personal auto and homeowners, as well as moderated
loss trends, particularly in auto collision coverage.
The expense ratio decreased by 0.6 points to 25.5% in the first
quarter of 2024, compared to the prior-year quarter, primarily due
to lower agency compensation.
Net premiums written were $531.8
million in the quarter, flat compared to the prior-year
quarter, as renewal price change moved higher, offset by the impact
of profit improvement and catastrophe management actions driving
lower policies in force. Personal Lines renewal price increases
averaged 22.8%, while average rate increases were 15.8%. Policies
in force in the first quarter of 2024 decreased 2.9% compared to
the fourth quarter of 2023, driven by a 4.2% decrease in the
Midwestern United States.
The following table summarizes premiums and components of the
combined ratio for Personal
Lines:
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
531.8
|
|
|
$
|
531.9
|
|
|
Growth
|
|
0.0
|
%
|
|
|
10.1
|
%
|
|
Net premiums
earned
|
|
598.8
|
|
|
|
560.9
|
|
|
Operating income
(loss) before taxes
|
|
18.9
|
|
|
|
(46.6)
|
|
|
Loss and LAE
ratio
|
|
75.5
|
%
|
|
|
86.1
|
%
|
|
Expense
ratio
|
|
25.5
|
%
|
|
|
26.1
|
%
|
|
Combined
ratio
|
|
101.0
|
%
|
|
|
112.2
|
%
|
|
Prior-year development
ratio
|
|
-
|
|
|
|
2.1
|
%
|
|
Catastrophe
ratio
|
|
9.9
|
%
|
|
|
16.0
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
91.1
|
%
|
|
|
96.2
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
91.1
|
%
|
|
|
94.1
|
%
|
|
Investments
Net investment income was $89.7 million for the first quarter of 2024,
above the prior-year quarter by $11.0
million, primarily due to higher bond reinvestment rates,
higher partnership income, and continued investment of operational
cashflows. Total pre-tax earned yield on the investment portfolio
for the first quarter of 2024 was 3.70%, up from 3.34% in the
prior-year quarter. The average pre-tax earned yield on fixed
maturities was 3.52% for the first quarter of 2024, up from 3.27%
in the prior-year quarter.
Net realized and unrealized investment gains recognized in
earnings were $5.5 million in the
first quarter of 2024, primarily driven by an increase in the fair
value of equity securities. This compared to net realized and
unrealized investment losses recognized in earnings of $23.0 million in the first quarter of 2023.
The company held $9.2 billion in
cash and invested assets on March 31,
2024. Fixed maturities and cash represented approximately
90% of the investment portfolio. Approximately 95% of the company's
fixed maturity portfolio is rated investment grade. As of
March 31, 2024, net unrealized losses
on the fixed maturity portfolio were $630.0
million before income taxes, compared to $588.6 million before income taxes on
December 31, 2023.
The company expects to transfer management of its
investment-grade fixed maturity portfolio, which accounts for
approximately 82% of the company's investments, to an external
manager in the second quarter of 2024. In addition, the company
expects to exit Opus Investment Management, Inc.'s (Opus) business
operations, which provides investment management services to
unaffiliated clients, by the end of the second quarter of 2024. The
company expects that both changes will have an immaterial impact on
its financial results.
Shareholders' Equity and Capital Actions
On March 31, 2024, book value per share was
$70.22, up 1.9% from
December 31, 2023, primarily driven
by operating earnings, partially offset by a decrease in the fair
value of fixed maturity investments, as well as the ordinary
quarterly cash dividend. Book value per share, excluding net
unrealized depreciation on fixed maturity investments, net of
tax(7), was $84.01 at
March 31, 2024, compared to
$81.86 at December 31, 2023. During the quarter, the
company did not repurchase any shares of common stock. The company
has approximately $330 million of
remaining capacity under its existing share repurchase program.
On March 31, 2024, operating
subsidiary's statutory capital and surplus was $2.76 billion. This compared to statutory capital
and surplus of $2.64 billion on
December 31, 2023.
Earnings Conference Call
The company will host a
conference call to discuss its first quarter results on
Thursday, May 2, at 10:00 a.m.
E.T. A presentation will accompany the prepared remarks
and has been posted on The Hanover's website. Interested
investors and others can listen to the call and access the
presentation through The Hanover's
website, located in the "Investors" section at www.hanover.com.
Investors may access the conference call by dialing 1-844-413-3975
in the U.S. and 1-412-317-5458 internationally. Webcast
participants should go to the website 15 minutes early to register,
download and install any necessary audio software. A re-broadcast
of the conference call will be available on The Hanover's website approximately two hours
after the call.
About The Hanover
The
Hanover Insurance Group, Inc. is the holding company for several
property and casualty insurance companies, which together
constitute one of the largest insurance businesses in the United States. The company provides
exceptional insurance solutions through a select group of
independent agents and brokers. Together with its agent partners,
the company offers standard and specialized insurance protection
for small and mid-sized businesses, as well as for homes,
automobiles, and other personal items. For more information, please
visit hanover.com.
Contact Information
Investors:
|
Media:
|
|
|
Oksana
Lukasheva
|
Michael F.
Buckley
|
Emily P.
Trevallion
|
|
olukasheva@hanover.com
|
mibuckley@hanover.com
|
etrevallion@hanover.com
|
|
1-508-525-6081
|
|
1-508-855-3099
|
|
1-508-855-3263
|
|
|
Definition of Segments
Continuing operations include
four reporting segments: Core Commercial, Specialty, Personal Lines
and Other. The Core Commercial segment includes commercial multiple
peril, commercial automobile, workers' compensation and other
commercial lines coverages provided to small and mid-sized
businesses. The Specialty segment includes four divisions of
business: professional and executive lines, specialty property and
casualty (Specialty P&C), marine, and surety and other.
Specialty P&C includes coverages such as program business
(provides commercial insurance to markets with specialized coverage
or risk management needs related to groups of similar businesses),
specialty industrial and commercial property, excess and surplus
lines, and specialty general liability coverage. The Personal Lines
segment markets automobile, homeowners and ancillary coverages to
individuals and families. The "Other" segment includes Opus
Investment Management, Inc., which provides investment management
services to institutions, pension funds and other organizations,
and includes the operations of the holding company. The company
expects to exit substantially all of Opus' business operations
serving unaffiliated entities by the end of the second quarter of
2024. Investment management services provided by Opus to THG
related to its investment-grade fixed maturities portfolio will
also be transferred to an external manager. The Other segment also
includes a block of run-off voluntary assumed property and casualty
pools business in which the company has not actively participated
since 1995, and run-off direct asbestos and environmental, and
product liability businesses.
Financial Supplement
The Hanover's first quarter news release and
financial supplement are available in the "Investors" section of
the company's website at hanover.com.
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
Condensed
Consolidated Income Statements
|
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
($ in
millions)
|
|
|
2024
|
|
2023
|
|
Revenues
|
|
|
|
|
|
|
Premiums
earned
|
|
$
|
1,448.6
|
$
|
1,380.0
|
|
Net investment
income
|
|
|
89.7
|
|
78.7
|
|
Net realized and
unrealized investment gains (losses):
|
|
|
|
|
|
|
Net realized losses
from sales and other
|
|
|
(1.3)
|
|
(1.1)
|
|
Net change in fair
value of equity securities
|
|
|
6.5
|
|
(7.1)
|
|
Recoveries
(impairments) on investments:
|
|
|
|
|
|
|
Credit-related
recoveries (impairments)
|
|
|
0.3
|
|
(4.5)
|
|
Losses on intent to
sell securities
|
|
|
-
|
|
(10.3)
|
|
|
|
|
0.3
|
|
(14.8)
|
|
Total net realized and
unrealized investment gains (losses)
|
|
|
5.5
|
|
(23.0)
|
|
Fees and other
income
|
|
|
7.3
|
|
8.0
|
|
Total
revenues
|
|
|
1,551.1
|
|
1,443.7
|
|
|
|
|
|
|
|
|
Losses and
expenses
|
|
|
|
|
|
|
Losses and loss
adjustment expenses
|
|
|
935.2
|
|
1,017.4
|
|
Amortization of
deferred acquisition costs
|
|
|
299.0
|
|
288.8
|
|
Interest
expense
|
|
|
8.5
|
|
8.5
|
|
Other operating
expenses
|
|
|
163.1
|
|
146.5
|
|
Total losses and
expenses
|
|
|
1,405.8
|
|
1,461.2
|
|
Income (loss) before
income taxes
|
|
|
145.3
|
|
(17.5)
|
|
Income tax expense
(benefit)
|
|
|
29.8
|
|
(5.5)
|
|
Net income
(loss)
|
|
$
|
115.5
|
$
|
(12.0)
|
|
|
|
|
|
|
|
|
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
|
Condensed
Consolidated Balance Sheets
|
|
|
|
|
|
|
|
|
|
|
March 31
|
|
|
December 31
|
|
($ in
millions)
|
|
|
2024
|
|
|
2023
|
|
Assets
|
|
|
|
|
|
|
|
Total
investments
|
|
$
|
8,947.2
|
|
$
|
8,913.1
|
|
Cash and cash
equivalents
|
|
|
264.6
|
|
|
316.1
|
|
Premiums and accounts
receivable, net
|
|
|
1,739.5
|
|
|
1,705.6
|
|
Reinsurance
recoverable on paid and unpaid losses and unearned
premiums
|
|
|
1,999.8
|
|
|
2,056.1
|
|
Other
assets
|
|
|
1,557.6
|
|
|
1,535.1
|
|
Assets of discontinued
businesses
|
|
|
85.4
|
|
|
86.6
|
|
Total
assets
|
|
$
|
14,594.1
|
|
$
|
14,612.6
|
|
Liabilities
|
|
|
|
|
|
|
|
Loss and loss
adjustment expense reserves
|
|
$
|
7,331.1
|
|
$
|
7,308.1
|
|
Unearned
premiums
|
|
|
3,104.9
|
|
|
3,102.5
|
|
Debt
|
|
|
783.4
|
|
|
783.2
|
|
Other
liabilities
|
|
|
740.7
|
|
|
840.2
|
|
Liabilities of
discontinued businesses
|
|
|
111.3
|
|
|
113.0
|
|
Total
liabilities
|
|
|
12,071.4
|
|
|
12,147.0
|
|
Total shareholders'
equity
|
|
|
2,522.7
|
|
|
2,465.6
|
|
Total liabilities
and shareholders' equity
|
|
$
|
14,594.1
|
|
$
|
14,612.6
|
|
The following is a reconciliation from operating income (loss)
to net income (loss)(4)(8):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three months ended
March 31
|
|
|
|
|
|
2024
|
|
|
2023
|
|
|
($ in millions,
except per share data)
|
|
$
Amount
|
|
Per Share
(Diluted)
|
|
$
Amount
|
|
Per Share*
|
|
|
Operating income
(loss)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Core
Commercial
|
|
$
|
71.5
|
|
|
|
|
$
|
11.2
|
|
|
|
|
|
Specialty
|
|
|
58.8
|
|
|
|
|
|
48.3
|
|
|
|
|
|
Personal
Lines
|
|
|
18.9
|
|
|
|
|
|
(46.6)
|
|
|
|
|
|
Other
|
|
|
0.5
|
|
|
|
|
|
0.3
|
|
|
|
|
|
Total
|
|
|
149.7
|
|
|
|
|
|
13.2
|
|
|
|
|
|
Interest
expense
|
|
|
(8.5)
|
|
|
|
|
|
(8.5)
|
|
|
|
|
|
Operating income
before income taxes
|
|
|
141.2
|
|
$
|
3.89
|
|
|
4.7
|
|
$
|
0.13
|
|
|
Income tax expense on
operating income
|
|
|
(29.3)
|
|
|
(0.81)
|
|
|
(0.1)
|
|
|
-
|
|
|
Operating income after
income taxes
|
|
|
111.9
|
|
|
3.08
|
|
|
4.6
|
|
|
0.13
|
|
|
Non-operating
items:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net realized losses
from sales and other
|
|
|
(1.3)
|
|
|
(0.04)
|
|
|
(1.1)
|
|
|
(0.03)
|
|
|
Net change in fair
value of equity securities
|
|
|
6.5
|
|
|
0.18
|
|
|
(7.1)
|
|
|
(0.20)
|
|
|
Recoveries
(impairments) on investments:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Credit-related
recoveries (impairments)
|
|
|
0.3
|
|
|
0.01
|
|
|
(4.5)
|
|
|
(0.13)
|
|
|
Losses on intent to
sell securities
|
|
|
-
|
|
|
-
|
|
|
(10.3)
|
|
|
(0.29)
|
|
|
|
|
|
0.3
|
|
|
0.01
|
|
|
(14.8)
|
|
|
(0.42)
|
|
|
Other non-operating
items
|
|
|
(1.4)
|
|
|
(0.04)
|
|
|
0.8
|
|
|
0.02
|
|
|
Income tax benefit
(expense) on non-operating items
|
|
|
(0.5)
|
|
|
(0.01)
|
|
|
5.6
|
|
|
0.16
|
|
|
Net income
(loss)
|
|
$
|
115.5
|
|
$
|
3.18
|
|
$
|
(12.0)
|
|
$
|
(0.34)
|
|
|
Dilutive weighted
average shares outstanding
|
|
|
|
|
|
36.3
|
|
|
|
|
|
36.1
|
|
|
Basic weighted average
shares outstanding
|
|
|
|
|
|
35.8
|
|
|
|
|
|
35.6
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*Per share data is
calculated using basic shares outstanding due to
antidilution.
|
Forward-Looking Statements and Non-GAAP Financial
Measures
Forward-Looking Statements
Certain statements in this document and comments made by management
may be "forward-looking statements" as defined in the Private
Securities Litigation Reform Act of 1995. All statements, other
than statements of historical facts, may be forward-looking
statements. Words such as, but not limited to, "believes,"
"anticipates," "expects," "intends," "may," "projects,"
"projections," "plan," "likely," "potential," "targeted,"
"forecasts," "should," "could," "continue," "outlook," "guidance,"
"modeling," "target profitability," "target margins," "confident,"
"will," "line of sight," and other similar expressions are intended
to identify forward-looking statements. Forward-looking statements
by their nature address matters that are, to different degrees,
uncertain. The company cautions investors that any such
forward-looking statements are estimates, beliefs, expectations
and/or projections that involve significant judgment, and that
historical results, trends and forward-looking statements are not
guarantees and are not necessarily indicative of future
performance. Actual results could differ materially from those
anticipated.
These statements include, but are not limited to, the company's
statements regarding:
- The company's outlook and its ability to achieve components or
the sum of the respective period guidance on its future results of
operations including: the combined ratio, excluding catastrophe
losses; catastrophe losses; net investment income; growth of net
premiums written and/or net premiums earned in total or by line of
business; expense ratio; operating return on equity; interest rate
assumptions and investment portfolio management, renewal price
change, rate, and/or the effective tax rate;
- The company's ability to deliver on expectations set forth
related to target margins, target returns and/or return to target
profitability in total or by line of business;
- The company's ability to deliver on its long-term targets,
including, but not limited to, return on equity;
- The impacts of general economic and sociopolitical conditions
on the company's operating and financial results, including, but
not limited to, the impact on the company's investment portfolio,
changes in claims frequency as a result of fluctuations in economic
activity, the potential impacts of inflation, and/or claims
severity from higher cost of repairs due to, among other things,
supply chain disruptions and inflation;
- Uses of capital for share repurchases, special or ordinary cash
dividends, business investments or growth, or otherwise, and
outstanding shares in future periods as a result of various share
repurchase mechanisms, capital management framework, especially in
the current environment, and overall comfort with liquidity and
capital levels;
- Catastrophe modeling and variability of catastrophe losses due
to risk concentrations, changes in weather patterns, severe weather
including wildfires, hurricanes and other convective storms, winter
storms and freezes, and tornadoes, or terrorism, civil unrest,
riots or other events, as well as the complexity in estimating
losses from large catastrophe events due to delayed reporting of
the existence, nature or extent of losses or where "demand surge,"
regulatory assessments, litigation, coverage and technical
complexities or other factors may significantly impact the ultimate
amount of such losses;
- Current accident year losses and loss selections (picks),
excluding catastrophes, and prior accident year loss reserve
development patterns, particularly in complex "longer-tail"
liability lines, as well as the inherent variability in short-tail
property and non-catastrophe weather losses;
- Changes in frequency and loss severity trends in Core
Commercial, Specialty and/or Personal Lines;
- Ability to manage the impact of inflationary pressures, global
market disruptions, economic conditions, geopolitical events or
otherwise, including, but not limited to, supply chain disruptions,
labor shortages, and increases in cost of goods, services, labor,
and materials;
- The confidence or concern that the current level of reserves is
adequate and/or sufficient for future claim payments, whether due
to losses that have been incurred but not reported, circumstances
that delay the reporting of losses, business complexity, adverse
judgments or developments with respect to case reserves, the
difficulties and uncertainties inherent in projecting future losses
from historical data, changes in replacement and medical costs, as
well as complexities including legislative, regulatory or judicial
actions that expand the intended scope of coverages, or other
factors;
- Characterization of some business as being "more profitable" in
light of inherent uncertainty of ultimate losses incurred,
especially for "longer-tail" liability businesses;
- Efforts to manage expenses, including the company's long-term
expense savings targets, while allocating capital to business
investment, which is at management's discretion;
- Risks and uncertainties with respect to our ability to retain
profitable policies in force and attract profitable policies and to
increase rates commensurate with, or in excess of, loss
trends;
- Mix improvement, underwriting initiatives, coverage
restrictions, non-renewals, changes in terms and conditions, and
pricing segmentation, among others, to grow businesses believed to
be more profitable or reduce premiums attributable to products or
lines of business or geographies believed to be less profitable;
balance rate actions and retention; offset long-term and/or
short-term loss trends due to increased frequency; increased
"social inflation" from a more litigious environment and higher
average cost of resolution; increased property replacement or
repair costs; and/or social movements;
- The ability to generate growth in targeted segments through new
agency appointments; rate increases (as a result of its market
position, agency relationships or otherwise), retention
improvements or new business; expansion into new geographies; new
product introductions; or otherwise; and
- Investment returns and the effect of macro-economic interest
rate trends and overall security yields, including the
macro-economic impact of governmental and/or central banking
initiatives taken in response to inflationary pressures, and
geopolitical circumstances, on new money yields and overall
investment returns.
Additional Risks and Uncertainties
Investors are
further cautioned and should consider the risks and uncertainties
in the company's business that may affect such estimates and future
performance that are discussed in the company's most recently filed
reports on Form 10-K and Form 10-Q and other documents filed by The
Hanover Insurance Group, Inc. with the Securities and Exchange
Commission (SEC) and that are also available at www.hanover.com
under "Investors." These risks and uncertainties include, but are
not limited to:
- Changes in regulatory, legislative, economic, market and
political conditions, particularly with respect to rates, the use
of data, technology, artificial intelligence, cybersecurity, policy
terms and conditions, restrictions on cancellations and/or
non-renewals, payment flexibility, and regions where the company
has geographical concentrations;
- Heightened financial market volatility, fluctuations in
interest rates (which have a significant impact on the market value
of our investment portfolio and thus our book value), inflationary
pressures, default rates and other factors that affect investment
returns from the investment portfolio;
- Recessionary economic periods that may inhibit the company's
ability to increase pricing or renew business, or otherwise impact
the company's results, and which may be accompanied by higher
claims activity in certain lines;
- Data security and privacy incidents, including, but not limited
to, those resulting from a malicious cybersecurity attack on the
company or its business partners and service providers, or
intrusions into the company's systems, including cloud-based data
storage, or data sources;
- Adverse claims experience, including those driven by large or
increased frequency and/or severity of catastrophe events,
including those related to wildfires, winter storms and freezes,
hurricanes, or other severe weather, or due to terrorism, civil
unrest, riots, or cybersecurity events (including from products not
intended to provide cyber coverage);
- The limitations and assumptions used to model non-catastrophe
property and casualty losses (particularly with respect to products
with longer-tail liability lines, such as casualty and bodily
injury claims, or involving emerging issues related to losses
incurred as the result of new lines of business, such as cyber or
financial institutions coverage, or reinsurance contracts and
reinsurance recoverables), leading to potential adverse development
of loss and loss adjustment expense reserves;
- Changes in weather patterns and severity, whether as a result
of global climate change or otherwise, causing a higher level of
losses from weather events to persist;
- Litigation and the possibility of adverse judicial decisions,
including those which expand policy coverage beyond its intended
scope and/or award "bad faith" or other non-contractual damages,
and the impact of "social inflation" and third-party litigation
funding affecting judicial awards and settlements;
- The ability to increase or maintain insurance rates in line
with anticipated loss costs and/or governmental action, including
mandates by state departments of insurance to either raise or lower
rates, or provide credits or return premium to insureds;
- Investment impairments, which may be affected by, among other
things, the company's ability and willingness to hold investment
assets until they recover in value, as well as credit and interest
rate risk, and general financial and economic conditions;
- Disruption of the independent agency channel or its operating
model, including the impact of competition and consolidation in the
industry and among agents and brokers, and the impact of artificial
intelligence tools;
- Competition, particularly from competitors who have resource
and capability advantages;
- The global macroeconomic environment, including inflation,
recessionary effects, global trade disputes, war, energy market
disruptions, equity price risk, and interest rate fluctuations,
which, among other things, could result in reductions in market
values of fixed maturities and other investments, and/or increases
in loss costs;
- Adverse state and federal regulation, legislative and/or
regulatory actions (including significant revisions to Michigan's automobile personal injury
protection system and related litigation, and various regulations,
orders and proposed legislation regarding bad faith, premium grace
periods and returns, changes to terms and conditions, and rate
actions);
- Financial ratings actions, in particular, downgrades to the
company's ratings;
- Operational and technology risks and evolving technological and
product innovation, including risks created by remote work
environments, the evolving use of artificial intelligence, and
cybersecurity threats;
- Uncertainties in estimating indemnification liabilities
recorded in conjunction with obligations undertaken in connection
with the sale of various businesses and discontinued operations;
and
- The ability to collect from reinsurers, reinsurance
availability and pricing, reinsurance terms and conditions, and the
performance of the run-off voluntary property and casualty pools
business (including those in the Other segment or in discontinued
operations).
Investors should not place undue reliance on forward-looking
statements, which speak only as of the date they are made and
should understand the risks and uncertainties inherent in or
particular to the company's business. The company does not
undertake the responsibility to update or revise such
forward-looking statements, except as required by law.
Non-GAAP Financial Measures
As discussed on page 40 of the company's Annual Report on Form 10-K
for the year ended December 31, 2023,
the company uses non-GAAP financial measures as important measures
of its operating performance, including operating income (loss),
operating income (loss) before interest expense and income taxes,
operating income (loss) per diluted (basic) share, and components
of the combined ratio, both excluding and/or including catastrophe
losses, prior-year reserve development and the expense ratio.
Management believes these non-GAAP financial measures are important
indications of the company's operating performance. The definition
of other non-GAAP financial measures and terms can be found in the
2023 Annual Report on pages 64-67.
Operating income (loss) and operating income (loss) per diluted
(basic) share are non-GAAP measures. They are defined as net income
(loss) excluding the after-tax impact of net realized and
unrealized investment gains (losses), gains and/or losses on the
repayment of debt, other non-operating items, and results from
discontinued operations. Net realized and unrealized investment
gains (losses), which include changes in the fair value of equity
securities still held, are excluded for purposes of presenting
operating income (loss), as they are, to a certain extent,
determined by interest rates, financial markets and the timing of
sales. Operating income (loss) also excludes net gains and losses
from disposals of businesses, gains and losses related to the
repayment of debt, costs to acquire businesses, restructuring
costs, the cumulative effect of accounting changes, and certain
other items. Operating income (loss) is the sum of the segment
income (loss) from: Core Commercial, Specialty, Personal Lines, and
Other, after interest expense and income taxes. In reference to one
of the company's four reporting segments, "operating income (loss)"
is the segment income (loss) before both interest expense and
income taxes. The company also uses "operating income (loss) per
diluted (basic) share" (which is after both interest expense and
income taxes). Operating income per share is calculated by dividing
operating income by the weighted average number of diluted shares
of common stock. Operating loss per share is calculated by dividing
operating loss by the weighted average number of basic shares of
common stock due to antidilution. The company believes that metrics
of operating income (loss) and operating income (loss) in relation
to its four reporting segments provide investors with a valuable
measure of the performance of the company's continuing businesses
because they highlight the portion of net income (loss)
attributable to the core operations of the business. Net income
(loss) is the most directly comparable GAAP measure for operating
income (loss) (and operating income (loss) before income taxes) and
measures of operating income (loss) that exclude the effects of
catastrophe losses and/or prior-year reserve development should not
be misconstrued as substitutes for income (loss) before income
taxes or net income (loss) determined in accordance with GAAP. A
reconciliation of operating income (loss) to net income (loss) for
the relevant periods is included on page 10 of this news release
and in the Financial Supplement.
Operating return on average equity (ROE) is a non-GAAP measure.
See end note (5) for a detailed explanation of how this measure is
calculated. Operating ROE is based on non-GAAP operating income
(loss). In addition, the portion of shareholder equity attributed
to unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is excluded. The company believes this
measure is helpful in that it provides insight to the capital used
by, and results of, the continuing business exclusive of interest
expense, income taxes, and other non-operating items. These
measures should not be misconstrued as substitutes for GAAP ROE,
which is based on net income (loss) and shareholders' equity of the
entire company and without adjustments.
The company may provide measures of operating income (loss) and
combined ratios that exclude the impact of catastrophe losses
(which in all respects include prior accident year catastrophe loss
development). A catastrophe is a severe loss, resulting from
natural or manmade events including, but is not limited to,
hurricanes, tornadoes and other windstorms, hail, flood,
earthquakes, fire, explosions, severe winter weather and other
convective storms, riots, and terrorism. Due to the unique
characteristics of each catastrophe loss, there is an inherent
inability to reasonably estimate the timing or loss amount in
advance. The company believes a separate discussion excluding the
effects of catastrophe losses is meaningful to understand the
underlying trends and variability of earnings, loss and combined
ratio results, among others.
Book value per share is total shareholders' equity divided by
the number of common shares outstanding. Book value per share
excluding net unrealized appreciation (depreciation) on fixed
maturity investments, net of tax, is total shareholders' equity
excluding the after-tax effect of unrealized appreciation
(depreciation) on fixed maturities and market risk divided by the
number of common shares outstanding.
Prior accident year reserve development, which can either be
favorable or unfavorable, represents changes in the company's
estimate of costs related to claims from prior years. Calendar year
loss and loss adjustment expense (LAE) ratios determined in
accordance with GAAP, excluding prior accident year reserve
development, are sometimes referred to as "current accident year
loss ratios." The company believes a discussion of loss and
combined ratios, excluding prior accident year reserve development,
is helpful since it provides insight into both estimates of current
accident year results and the accuracy of prior-year estimates.
The loss and combined ratios in accordance with GAAP are the
most directly comparable GAAP measures for the loss and combined
ratios calculated excluding the effects of catastrophe losses
and/or prior-year reserve development. The presentation of loss and
combined ratios calculated excluding the effects of catastrophe
losses and/or prior-year reserve development should not be
misconstrued as substitutes for the loss and/or combined ratios
determined in accordance with GAAP.
Endnotes
(1)
|
Combined ratio,
excluding catastrophes, and current accident year combined ratio,
excluding catastrophes, are non-GAAP measures. The combined ratio
(which includes catastrophe losses and prior-year loss reserve
development) is the most directly comparable GAAP measure. This and
other non-GAAP measures are used throughout this document. See the
disclosure on the use of this and other non-GAAP measures under the
heading "Forward-Looking Statements and Non-GAAP Financial
Measures." A reconciliation of the GAAP combined ratio to the
combined ratio, excluding catastrophes, and to the current accident
year combined ratio, excluding catastrophes, is shown
below.
|
|
|
|
|
|
Three months
ended
|
|
|
|
|
|
March 31,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total combined ratio
(GAAP)
|
|
93.9
|
%
|
|
87.6
|
%
|
|
101.0
|
%
|
|
95.5
|
%
|
|
|
Less: Catastrophe
ratio
|
|
3.9
|
%
|
|
2.2
|
%
|
|
9.9
|
%
|
|
6.0
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
90.0
|
%
|
|
85.4
|
%
|
|
91.1
|
%
|
|
89.5
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
(1.7)
|
%
|
|
(0.3)
|
%
|
|
-
|
|
|
(0.7)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
91.7
|
%
|
|
85.7
|
%
|
|
91.1
|
%
|
|
90.2
|
%
|
|
|
|
|
March 31,
2023
|
|
|
|
Total combined ratio
(GAAP)
|
|
104.7
|
%
|
|
89.9
|
%
|
|
112.2
|
%
|
|
104.4
|
%
|
|
|
Less: Catastrophe
ratio
|
|
12.6
|
%
|
|
6.9
|
%
|
|
16.0
|
%
|
|
12.7
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
92.1
|
%
|
|
83.0
|
%
|
|
96.2
|
%
|
|
91.7
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
0.7
|
%
|
|
(5.8)
|
%
|
|
2.1
|
%
|
|
(0.2)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
91.4
|
%
|
|
88.8
|
%
|
|
94.1
|
%
|
|
91.9
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(2)
|
Renewal price changes
in Core Commercial and Specialty represent the average change in
premium on renewed policies caused by the estimated net effect of
base rate changes, discretionary pricing, specific inflationary
changes or changes in policy level exposure or insured risks. Rate
increases in Core Commercial and Specialty represent the average
change in premium on renewed policies caused by the base rate
changes, discretionary pricing, and inflation, excluding the impact
of changes in policy level exposure or insured risks. Renewal price
change in Personal Lines represents the average change in premium
on policies charged at renewal caused by the net effects of filed
rate, inflation adjustments or other changes in policy level
exposure or insured risks, regardless of whether or not the
policies are retained for the duration of their contractual terms.
Rate change in Personal Lines is the estimated cumulative premium
effect of approved rate actions applied to policies at renewal,
regardless of whether or not policies are actually renewed.
Accordingly, rate changes do not represent actual increases or
decreases realized by the company. Personal Lines rate changes do
not include inflation or changes in policy level exposure or
insured risks.
|
|
|
(3)
|
Current accident
year loss and LAE ratio, excluding catastrophe losses, is a
non-GAAP measure, which is equal to the loss and LAE ratio (loss
ratio), excluding prior-year reserve development and catastrophe
losses. The loss ratio (which includes losses, LAE, catastrophe
losses and prior-year loss reserve development) is the most
directly comparable GAAP measure. A reconciliation of the GAAP loss
ratio to the current accident year loss ratio, excluding
catastrophe losses, is shown below.
|
|
|
|
|
|
Three months
ended
|
|
|
|
|
|
March 31,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total loss and LAE
ratio
|
|
60.7
|
%
|
|
50.6
|
%
|
|
75.5
|
%
|
|
64.6
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
(1.7)
|
%
|
|
(0.3)
|
%
|
|
-
|
|
|
(0.7)
|
%
|
|
|
Catastrophe
ratio
|
|
3.9
|
%
|
|
2.2
|
%
|
|
9.9
|
%
|
|
6.0
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
58.5
|
%
|
|
48.7
|
%
|
|
65.6
|
%
|
|
59.3
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
March 31,
2023
|
|
|
|
Total loss and LAE
ratio
|
|
71.8
|
%
|
|
54.6
|
%
|
|
86.1
|
%
|
|
73.7
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
0.7
|
%
|
|
(5.8)
|
%
|
|
2.1
|
%
|
|
(0.2)
|
%
|
|
|
Catastrophe
ratio
|
|
12.6
|
%
|
|
6.9
|
%
|
|
16.0
|
%
|
|
12.7
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
58.5
|
%
|
|
53.5
|
%
|
|
68.0
|
%
|
|
61.2
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(4)
|
Operating income (loss)
and operating income (loss) per diluted (basic) share are non-GAAP
measures. Operating income (loss) before income taxes, as
referenced in the results of the reporting segments, is defined as,
with respect to such segment, operating income (loss) before
interest expense and income taxes. The reconciliation of operating
income (loss) and operating income (loss) per diluted (basic) share
to the closest GAAP measures, net income (loss) and net income
(loss) per diluted (basic) share, respectively, is provided on the
preceding pages of this news release.
|
|
|
(5)
|
Operating return on
average equity (operating ROE) is a non-GAAP measure. Operating ROE
is calculated by dividing annualized operating income (loss) after
tax for the applicable period (see under the heading in this news
release "Non-GAAP Financial Measures" and end note (4)), by average
shareholders' equity, excluding unrealized appreciation
(depreciation) on fixed maturity investments, net of tax, for the
period presented. Total shareholders' equity, excluding net
unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is also a non-GAAP measure. Total
shareholders' equity is the most directly comparable GAAP measure
and is reconciled below. For the calculation of operating ROE, the
average of beginning and ending shareholders' equity, excluding net
unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is used for the period as shown and
reconciled in the table below.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Period ended
|
|
|
($ in
millions)
|
|
|
|
December 31
|
|
|
March 31
|
|
|
|
|
|
|
|
2023
|
|
|
2024
|
|
|
|
Total shareholders'
equity (GAAP)
|
|
|
$
|
2,465.6
|
|
$
|
2,522.7
|
|
|
|
Less: net unrealized
appreciation (depreciation)
on fixed maturity
investments, net of tax
|
|
|
|
(462.4)
|
|
|
(495.5)
|
|
|
|
Total shareholders'
equity, excluding net
unrealized appreciation
(depreciation)
on fixed maturity
investments, net of tax
|
|
|
$
|
2,928.0
|
|
$
|
3,018.2
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Quarter
Averages
|
|
|
|
|
|
|
|
|
|
|
Average shareholders'
equity (GAAP)
|
|
|
|
|
|
$
|
2,494.2
|
|
|
|
Average shareholders'
equity, excluding net
unrealized appreciation
(depreciation) on
fixed maturity investments,
net of tax
|
|
|
|
|
|
$
|
2,973.1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
($ in
millions)
|
|
Three months
ended
|
|
|
|
|
March 31
|
|
|
Net Income
ROE
|
|
2024
|
|
|
Net income
(GAAP)
|
|
$
|
115.5
|
|
|
|
Annualized net
income*
|
|
|
462.0
|
|
|
|
Average shareholders'
equity (GAAP)
|
|
$
|
2,494.2
|
|
|
|
Return on
equity
|
|
|
18.5
|
%
|
|
|
Operating Income ROE
(non-GAAP)
|
|
|
|
|
|
|
Operating income after
taxes
|
|
$
|
111.9
|
|
|
|
Annualized operating
income, net of tax*
|
|
|
447.6
|
|
|
|
Average shareholders'
equity, excluding net unrealized appreciation (depreciation) on
fixed
maturity investments, net of tax
|
|
$
|
2,973.1
|
|
|
|
Operating return on
equity
|
|
|
15.1
|
%
|
|
|
|
|
|
|
|
|
|
*For three months ended
March 31, 2024, annualized net income and operating income after
income taxes is calculated by multiplying three months ended net
income and operating income after income taxes, respectively, by
4.
|
|
|
(6)
|
Here, and throughout
this document, the expense ratio is reduced by installment and
other fee revenues for purposes of the ratio
calculation.
|
|
|
(7)
|
Book value per share,
excluding net unrealized appreciation (depreciation) on fixed
maturity investments, net of tax, is a non-GAAP measure. Book value
per share is the most directly comparable GAAP measure and is
reconciled in the table below.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Period ended
|
|
|
|
|
|
December 31
|
|
March 31
|
|
|
|
|
|
2023
|
|
2024
|
|
|
|
|
|
|
|
|
|
|
Book value per
share
|
|
$68.93
|
|
$70.22
|
|
|
Less: Net unrealized
appreciation (depreciation) on fixed
maturity investments,
net of tax, per share
|
|
(12.93)
|
|
(13.79)
|
|
|
Book value per share,
excluding net unrealized appreciation (depreciation) on
fixed maturity investments, net of tax
|
|
$81.86
|
|
$84.01
|
|
|
|
|
|
|
|
|
|
|
Change in book value
per share
|
|
|
|
|
1.9 %
|
|
|
Change in book value
per share, excluding net unrealized appreciation
(depreciation) on fixed maturity investments, net of tax
|
|
|
|
2.6 %
|
|
|
|
(8)
|
The separate financial
information of each reporting segment is presented consistent with
the way results are regularly evaluated by the chief operating
decision maker in deciding how to allocate resources and in
assessing performance. Management evaluates the results of the
aforementioned reporting segments without consideration of interest
expense on debt and on a pre-tax basis.
|
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SOURCE The Hanover Insurance Group, Inc.