Second Quarter Highlights
- Combined ratio of 99.2%; combined ratio, excluding
catastrophes(1), of 88.5%
- Catastrophe losses of $157.1
million, or 10.7 points of the combined ratio
- Net premiums written increase of 5.1%*
- Renewal price increases(2) of 18.5% in Personal
Lines, 11.7% in Core Commercial and 11.7% in Specialty
- Rate increases(2) of 16.6% in Personal Lines, 9.3%
in Core Commercial and 8.2% in Specialty
- Loss and loss adjustment expense (LAE) ratio of 68.4%, 12.3
points below the prior-year quarter
- Current accident year loss and LAE ratio, excluding
catastrophes(3), of 58.9%, 3.4 points below the
prior-year quarter, with improvement in each major segment
- Net investment income of $90.4
million, up 3.2% from the prior-year quarter; excluding
partnership income(4), net investment income grew
19.5%
- Book value per share of $70.96,
up 1.1% from March 31, 2024, driven
by earnings in the quarter, net of dividends
WORCESTER, Mass., July 31,
2024 /PRNewswire/ -- The Hanover Insurance Group,
Inc. (NYSE: THG) today reported net income of $40.5 million, or $1.12 per diluted share, in the second quarter of
2024, compared to a net loss of $69.2
million, or $1.94 per basic
share, in the prior-year quarter. Operating income(5)
was $68.1 million, or $1.88 per diluted share, in the second quarter of
2024, compared to an operating loss of $68.3 million, or
$1.91 per basic share, in the
prior-year quarter. The difference between net income and operating
income in the second quarter of 2024 is due to the sale of some
lower coupon fixed income securities, in consideration of expiring
tax gains from 2021. The company reported net and
operating return on equity(6) of 6.4% and
9.0% for the second quarter of 2024 and 12.4% and 12.0% for the
first six months of 2024, respectively.
"We are very pleased with our second quarter results," said
John C. Roche, president and chief
executive officer at The Hanover.
"Our 9% operating return on equity for the second quarter, and 12%
year-to-date, are a testament to the progress we have made on our
margin improvement initiatives and the resiliency of our business
in the face of weather volatility. We delivered an ex-CAT combined
ratio of 88.5%, an excellent improvement over the prior-year
quarter, led by outstanding underlying loss ratio improvement in
Personal Lines, very strong profitability in Specialty and solid
underlying margin gains in Core Commercial."
"Our steadily improving growth demonstrates the strength of our
market position and distinctive distribution strategy that allows
us to effectively operate in a rapidly changing market and loss
environment," said Roche. "We achieved over 8% growth in both our
Small Commercial and Specialty businesses, which continue to be a
source of high-quality new business and strong pricing. While we
remain focused on leveraging our foundational capabilities for
margin expansion in the short-term, we also continue to invest in
the long-term by deploying digital APIs to our independent agents
and brokers, using advanced analytics for pricing sophistication
and risk selection, and increasing the use of AI for operational
efficiencies."
"In this dynamic environment, financial discipline remains the
utmost priority," said Jeffrey M.
Farber, executive vice president and chief financial officer
at The Hanover. "We are extremely
encouraged by the execution on our catastrophe risk management
actions to-date, including the roll-out of updated terms and
conditions in Personal Lines that began in April, and substantial
catastrophe exposure reductions and deductible changes in the
Commercial Lines portfolio. We are maintaining our robust reserving
process and doubling down on data and analytics tools to inform
pricing and underwriting given the current casualty market
dynamics. At the same time, we remain diligent with our investment
portfolio. Net investment income increased approximately 20%,
excluding partnerships, in the second quarter; and together with
our new external manager, we will continue to seek attractive
investment opportunities in the future."
"Looking ahead to the next 12 to 18 months, we are confident our
positive trajectory will continue," said Farber. "We expect
underwriting margins to continue to improve as past and current
rate increases earn-in, and we further execute against our
catastrophe exposure initiatives. Furthermore, we expect the
current interest rate environment to continue to provide an
accumulating benefit of higher investment yields. We couldn't be
more excited about our prospects, and remain committed to
delivering value to our stakeholders through sustainable,
profitable growth and top-tier performance."
|
|
Three months
ended
|
|
|
|
Six months
ended
|
|
|
|
|
June 30
|
|
|
|
June 30
|
|
|
($ in millions,
except per share data)
|
|
2024
|
|
|
|
2023
|
|
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
1,521.1
|
|
|
$
|
1,446.8
|
|
|
$
|
2,975.1
|
|
|
$
|
2,868.3
|
|
|
Growth
|
|
5.1
|
%
|
|
|
8.6
|
%
|
|
|
3.7
|
%
|
|
|
8.4
|
%
|
|
Net premiums
earned
|
$
|
1,473.2
|
|
|
$
|
1,411.7
|
|
|
$
|
2,921.8
|
|
|
$
|
2,791.7
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
58.9
|
%
|
|
|
62.3
|
%
|
|
|
59.1
|
%
|
|
|
61.9
|
%
|
|
Prior year development
ratio
|
|
(1.2)
|
%
|
|
|
(0.1)
|
%
|
|
|
(1.0)
|
%
|
|
|
(0.2)
|
%
|
|
Catastrophe
ratio
|
|
10.7
|
%
|
|
|
18.5
|
%
|
|
|
8.4
|
%
|
|
|
15.6
|
%
|
|
Expense
ratio(7)
|
|
30.8
|
%
|
|
|
30.6
|
%
|
|
|
30.8
|
%
|
|
|
30.6
|
%
|
|
Combined
ratio
|
|
99.2
|
%
|
|
|
111.3
|
%
|
|
|
97.3
|
%
|
|
|
107.9
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
88.5
|
%
|
|
|
92.8
|
%
|
|
|
88.9
|
%
|
|
|
92.3
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
89.7
|
%
|
|
|
92.9
|
%
|
|
|
89.9
|
%
|
|
|
92.5
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income
(loss)
|
$
|
40.5
|
|
|
$
|
(69.2)
|
|
|
$
|
156.0
|
|
|
$
|
(81.2)
|
|
|
per diluted (basic)
share
|
|
1.12
|
|
|
|
(1.94)
|
|
|
|
4.30
|
|
|
|
(2.27)
|
|
|
Operating income
(loss)
|
|
68.1
|
|
|
|
(68.3)
|
|
|
|
180.0
|
|
|
|
(63.7)
|
|
|
per diluted (basic)
share
|
|
1.88
|
|
|
|
(1.91)
|
|
|
|
4.96
|
|
|
|
(1.78)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Book value per
share
|
$
|
70.96
|
|
|
$
|
62.62
|
|
|
$
|
70.96
|
|
|
$
|
62.62
|
|
|
Ending shares
outstanding (in millions)
|
|
36.0
|
|
|
|
35.8
|
|
|
|
36.0
|
|
|
|
35.8
|
|
|
(1) See information
about this and other non-GAAP measures and definitions, including
Operating Income in the headline, used throughout this press
release on the final pages of this document.
|
*Unless otherwise
stated, net premiums written growth and other growth comparisons
are to the same period of the prior year.
|
|
The Hanover Insurance
Group, Inc. may also be referred to as "The Hanover" or "the
company" interchangeably throughout this press release.
|
Second Quarter Operating Highlights
Core Commercial
Core Commercial operating
income before income taxes was $83.2 million in the second quarter of
2024, compared to $60.1 million in the
second quarter of 2023. The Core Commercial combined ratio was
91.8%, compared to 95.8% in the prior-year quarter. Catastrophe
losses in the second quarter of 2024 were $16.4 million, or 3.1 points of the
combined ratio, inclusive of $14.5
million, or 2.7 points of net favorable catastrophe reserve
re-estimates, primarily related to accident years 2022 and prior.
This compared to catastrophe losses of $33.3
million, or 6.5 points, in the prior-year quarter.
Second quarter 2024 results included net
favorable prior-year reserve development, excluding
catastrophes, of $2.1 million,
or 0.4 points, with favorability in each major line of
business, driven by property coverages. This compared to net
unfavorable prior-year reserve development, excluding catastrophes,
of $0.7 million, or
0.1 points, in the second quarter of 2023.
Core Commercial current accident year combined ratio, excluding
catastrophes, was stable at 89.1%, compared to 89.2% in the
prior-year quarter. The current accident year loss and LAE ratio,
excluding catastrophes, was 55.7%, 0.5 points improved from the
prior-year quarter, primarily driven by the benefit of achieving
earned rate above loss trend.
The expense ratio increased by 0.4 points to 33.4% in the
second quarter of 2024, compared to the prior-year quarter,
primarily due to an increase in variable compensation.
Net premiums written were $513.4 million in the quarter, up 5.5%
from the prior-year quarter, consisting of 8.5% growth in small
commercial and 1.0% growth in middle market, which continues to be
impacted by targeted underwriting actions. In the
second quarter, Core Commercial renewal price increases
averaged 11.7%, while average rate increases were 9.3%.
The following table summarizes premiums and the components of
the combined ratio for Core Commercial:
|
|
Three months
ended
|
|
|
|
Six months
ended
|
|
|
|
|
June 30
|
|
|
|
June 30
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
513.4
|
|
|
$
|
486.8
|
|
|
$
|
1,095.8
|
|
|
$
|
1,052.1
|
|
|
Growth
|
|
5.5
|
%
|
|
|
7.2
|
%
|
|
|
4.2
|
%
|
|
|
7.3
|
%
|
|
Net premiums
earned
|
|
537.4
|
|
|
|
515.6
|
|
|
|
1,066.3
|
|
|
|
1,023.0
|
|
|
Operating income before
taxes
|
|
83.2
|
|
|
|
60.1
|
|
|
|
154.7
|
|
|
|
71.3
|
|
|
Loss and LAE
ratio
|
|
58.4
|
%
|
|
|
62.8
|
%
|
|
|
59.5
|
%
|
|
|
67.3
|
%
|
|
Expense
ratio
|
|
33.4
|
%
|
|
|
33.0
|
%
|
|
|
33.3
|
%
|
|
|
32.9
|
%
|
|
Combined
ratio
|
|
91.8
|
%
|
|
|
95.8
|
%
|
|
|
92.8
|
%
|
|
|
100.2
|
%
|
|
Prior-year development
ratio
|
|
(0.4)
|
%
|
|
|
0.1
|
%
|
|
|
(1.1)
|
%
|
|
|
0.4
|
%
|
|
Catastrophe
ratio
|
|
3.1
|
%
|
|
|
6.5
|
%
|
|
|
3.5
|
%
|
|
|
9.5
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
88.7
|
%
|
|
|
89.3
|
%
|
|
|
89.3
|
%
|
|
|
90.7
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
89.1
|
%
|
|
|
89.2
|
%
|
|
|
90.4
|
%
|
|
|
90.3
|
%
|
|
Specialty
Specialty operating income before income
taxes was $42.6 million in the second
quarter of 2024, compared to $54.4
million in the second quarter of 2023. The Specialty
combined ratio was 93.1%, compared to 88.4% in the prior-year
quarter. Catastrophe losses in the second quarter of 2024 were
$22.1 million, or 6.7 points of the
combined ratio, compared to $9.1
million, or 2.8 points, in the prior-year quarter.
Second quarter 2024 results included net favorable prior-year
reserve development, excluding catastrophes, of $11.3 million, or 3.4 points, primarily driven by
lower-than-expected losses in our professional and executive lines
claims-made business. Net favorable prior-year reserve development,
excluding catastrophes, was $11.7
million, or 3.7 points, in the prior-year quarter.
Specialty current accident year combined ratio, excluding
catastrophes, increased 0.5 points to 89.8% in the second quarter
of 2024, from 89.3% in the prior-year quarter, primarily due to an
increase in the expense ratio. The current accident year loss and
LAE ratio, excluding catastrophes, decreased 0.9 points to 53.1% in
the second quarter of 2024, in line with the company's
expectations.
The expense ratio increased by 1.4 points to 36.7% in the second
quarter of 2024, compared to the prior-year quarter, primarily due
to strategic business investments, including talent, as well as an
increase in variable compensation.
Net premiums written were $352.1
million in the quarter, up 8.2% from the prior-year
quarter. In the second quarter, Specialty renewal price
increases averaged 11.7%, while average rate increases were
8.2%.
The following table summarizes premiums and the components of
the combined ratio for Specialty:
|
|
Three months
ended
|
|
|
|
Six months
ended
|
|
|
|
|
June 30
|
|
|
|
June 30
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
352.1
|
|
|
$
|
325.4
|
|
|
$
|
691.9
|
|
|
$
|
649.7
|
|
|
Growth
|
|
8.2
|
%
|
|
|
7.6
|
%
|
|
|
6.5
|
%
|
|
|
7.4
|
%
|
|
Net premiums
earned
|
|
330.5
|
|
|
|
319.8
|
|
|
|
651.4
|
|
|
|
631.5
|
|
|
Operating income before
taxes
|
|
42.6
|
|
|
|
54.4
|
|
|
|
101.4
|
|
|
|
102.7
|
|
|
Loss and LAE
ratio
|
|
56.4
|
%
|
|
|
53.1
|
%
|
|
|
53.6
|
%
|
|
|
53.9
|
%
|
|
Expense
ratio
|
|
36.7
|
%
|
|
|
35.3
|
%
|
|
|
36.8
|
%
|
|
|
35.3
|
%
|
|
Combined
ratio
|
|
93.1
|
%
|
|
|
88.4
|
%
|
|
|
90.4
|
%
|
|
|
89.2
|
%
|
|
Prior-year development
ratio
|
|
(3.4)
|
%
|
|
|
(3.7)
|
%
|
|
|
(1.9)
|
%
|
|
|
(4.7)
|
%
|
|
Catastrophe
ratio
|
|
6.7
|
%
|
|
|
2.8
|
%
|
|
|
4.5
|
%
|
|
|
4.8
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
86.4
|
%
|
|
|
85.6
|
%
|
|
|
85.9
|
%
|
|
|
84.4
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
89.8
|
%
|
|
|
89.3
|
%
|
|
|
87.8
|
%
|
|
|
89.1
|
%
|
|
Personal Lines
Personal Lines operating
loss before income taxes was $30.4 million in the second quarter of
2024, compared to an operating loss before income taxes of
$194.1 million in the
second quarter of 2023. The Personal Lines combined ratio was
109.1%, compared to 138.0% in the prior-year quarter. Catastrophe
losses in the second quarter of 2024 were $118.6 million, or 19.6 points of the
combined ratio. This compared to catastrophe losses of $219.2 million, or 38.0 points of the
combined ratio, in the prior-year quarter.
Second quarter 2024 results included $4.0 million, or 0.7 points, of net favorable
prior-year reserve development, excluding catastrophes, driven by
favorability in personal auto, partially offset by umbrella, which
is reported in homeowners and other. This compared to net
unfavorable prior-year reserve development, excluding catastrophes,
of $9.3 million, or 1.6 points, in
the prior-year quarter.
Personal Lines current accident year combined ratio, excluding
catastrophe losses, decreased 8.2 points to 90.2% in the
second quarter of 2024, from 98.4% in the prior-year quarter.
The current accident year loss and LAE ratio, excluding
catastrophes, decreased 7.6 points from the prior-year
quarter to 64.9%, driven by the benefit of earned pricing outpacing
loss trends in both personal auto and homeowners, as well as
moderated loss trends, particularly in auto collision
coverages.
The expense ratio decreased by 0.6 points to 25.3% in
the second quarter of 2024, compared to the prior-year
quarter, primarily due to lower agency compensation and fixed cost
leverage.
Net premiums written were $655.6 million in the quarter, up 3.3%
compared to the prior-year quarter, as renewal price increases were
partially offset by the impact of profit improvement and
catastrophe management actions driving lower policies in force.
Personal Lines renewal price increases averaged 18.5%, while
average rate increases were 16.6%. Policies in force in the second
quarter of 2024 decreased 2.1% compared to the first quarter of
2024, driven by a 3.3% decrease in the Midwestern United
States.
The following table summarizes premiums and components of the
combined ratio for Personal Lines:
|
|
Three months
ended
|
|
|
|
Six months
ended
|
|
|
|
|
June 30
|
|
|
|
June 30
|
|
|
($ in
millions)
|
|
2024
|
|
|
|
2023
|
|
|
|
2024
|
|
|
|
2023
|
|
|
Net premiums
written
|
$
|
655.6
|
|
|
$
|
634.6
|
|
|
$
|
1,187.4
|
|
|
$
|
1,166.5
|
|
|
Growth
|
|
3.3
|
%
|
|
|
10.1
|
%
|
|
|
1.8
|
%
|
|
|
10.1
|
%
|
|
Net premiums
earned
|
|
605.3
|
|
|
|
576.3
|
|
|
|
1,204.1
|
|
|
|
1,137.2
|
|
|
Operating loss before
taxes
|
|
(30.4)
|
|
|
|
(194.1)
|
|
|
|
(11.5)
|
|
|
|
(240.7)
|
|
|
Loss and LAE
ratio
|
|
83.8
|
%
|
|
|
112.1
|
%
|
|
|
79.6
|
%
|
|
|
99.3
|
%
|
|
Expense
ratio
|
|
25.3
|
%
|
|
|
25.9
|
%
|
|
|
25.4
|
%
|
|
|
26.0
|
%
|
|
Combined
ratio
|
|
109.1
|
%
|
|
|
138.0
|
%
|
|
|
105.0
|
%
|
|
|
125.3
|
%
|
|
Prior-year development
ratio
|
|
(0.7)
|
%
|
|
|
1.6
|
%
|
|
|
(0.3)
|
%
|
|
|
1.8
|
%
|
|
Catastrophe
ratio
|
|
19.6
|
%
|
|
|
38.0
|
%
|
|
|
14.8
|
%
|
|
|
27.2
|
%
|
|
Combined ratio,
excluding catastrophes
|
|
89.5
|
%
|
|
|
100.0
|
%
|
|
|
90.2
|
%
|
|
|
98.1
|
%
|
|
Current accident year
combined ratio, excluding catastrophes
|
|
90.2
|
%
|
|
|
98.4
|
%
|
|
|
90.5
|
%
|
|
|
96.3
|
%
|
|
Investments
Net investment income was $90.4 million for the second quarter of 2024,
above the prior-year quarter by $2.8
million, primarily due to the impact of higher interest
rates, and the continued investment of operational cashflows,
partially offset by lower partnership income. The second quarter of
2023 included a one-time favorable adjustment of $6.8 million to partnership income. Excluding
partnership income, net investment income grew 19.5% from the
prior-year quarter. Total pre-tax earned yield on the investment
portfolio for the second quarter of 2024 was 3.73%, in line with
the prior-year quarter. The average pre-tax earned yield on fixed
maturities was 3.53% for the second quarter of 2024, up from 3.31%
in the prior-year quarter.
Net realized investment losses from sales of securities
recognized in earnings were $30.4
million, before taxes, in the second quarter of 2024,
primarily driven by the sale of certain lower coupon fixed income
securities, in consideration of expiring tax gains from 2021. This
compared to net realized investment gains from sales of securities
recognized in earnings of $0.1
million, before taxes, in the second quarter of 2023.
The company held $9.3 billion in
cash and invested assets on June 30,
2024. Fixed maturities and cash represented approximately
90% of the investment portfolio. Approximately 95% of the company's
fixed maturity portfolio is rated investment grade. As of
June 30, 2024, net unrealized losses
on the fixed maturity portfolio were $620.9
million before income taxes, compared to $630.0 million before income taxes on
March 31, 2024.
As expected, the company successfully completed both the
transfer of management of its investment-grade fixed maturity
portfolio to an external manager, as well as the exit of Opus
Investment Management, Inc.'s (Opus) business operations, in the
second quarter of 2024.
Shareholders' Equity and Capital Actions
On
June 30, 2024, book value per share
was $70.96, up 1.1% from
March 31, 2024, primarily driven by
operating earnings, partially offset by net realized losses from
the sale of fixed maturities, as well as the ordinary quarterly
cash dividend. Book value per share, excluding net unrealized
depreciation on fixed maturity investments, net of
tax(8), was $84.56 at
June 30, 2024, compared to
$84.01 at March 31, 2024. During the quarter, the company
did not repurchase any shares of common stock. The company has
approximately $330 million of
remaining capacity under its existing share repurchase program.
On June 30, 2024, operating
subsidiary's statutory capital and surplus was $2.81 billion. This compared to statutory capital
and surplus of $2.76 billion on
March 31, 2024.
Earnings Conference Call
The company will host a
conference call to discuss its second quarter results on
Thursday, August 1, at 10:00 a.m.
E.T. A presentation will accompany the prepared remarks
and has been posted on The Hanover's website. Interested
investors and others can listen to the call and access the
presentation through The Hanover's
website, located in the "Investors" section at www.hanover.com.
Investors may access the conference call by dialing 1-844-413-3975
in the U.S. and 1-412-317-5458 internationally. Webcast
participants should go to the website 15 minutes early to register,
download and install any necessary audio software. A re-broadcast
of the conference call will be available on The Hanover's website approximately two hours
after the call.
About The Hanover
The
Hanover Insurance Group, Inc. is the holding company for several
property and casualty insurance companies, which together
constitute one of the largest insurance businesses in the United States. The company provides
exceptional insurance solutions through a select group of
independent agents and brokers. Together with its agent partners,
the company offers standard and specialized insurance protection
for small and mid-sized businesses, as well as for homes,
automobiles, and other personal items. For more information, please
visit hanover.com.
Contact Information
Investors:
|
Media:
|
|
|
Oksana
Lukasheva
|
Michael F.
Buckley
|
Emily P.
Trevallion
|
|
olukasheva@hanover.com
|
mibuckley@hanover.com
|
etrevallion@hanover.com
|
|
1-508-525-6081
|
|
1-508-855-3099
|
|
1-508-855-3263
|
|
|
|
|
|
|
|
|
|
|
Definition of Segments
Continuing operations include
four reporting segments: Core Commercial, Specialty, Personal Lines
and Other. The Core Commercial segment includes commercial multiple
peril, commercial automobile, workers' compensation and other
commercial lines coverages provided to small and mid-sized
businesses. The Specialty segment includes four divisions of
business: professional and executive lines, specialty property and
casualty (Specialty P&C), marine, and surety and other.
Specialty P&C includes coverages such as program business
(provides commercial insurance to markets with specialized coverage
or risk management needs related to groups of similar businesses),
specialty industrial and commercial property, excess and surplus
lines, and specialty general liability coverage. The Personal Lines
segment markets automobile, homeowners and ancillary coverages to
individuals and families. The "Other" segment included Opus
Investment Management, Inc., which provided investment management
services to institutions, pension funds and other organizations,
and includes the operations of the holding company. During the
second quarter of 2024, the company exited substantially all of
Opus' business operations serving unaffiliated entities. Investment
management services provided by Opus to THG related to its
investment-grade fixed maturities portfolio were also transferred
to an external manager. The Other segment also includes a block of
run-off voluntary assumed property and casualty pools business in
which the company has not actively participated since 1995, and
run-off direct asbestos and environmental, and product liability
businesses.
Financial Supplement
The Hanover's second quarter news release and
financial supplement are available in the "Investors" section of
the company's website at hanover.com.
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
|
|
|
|
Condensed
Consolidated Income (Loss) Statements
|
|
|
Three months
ended
|
|
Six months
ended
|
|
|
|
|
June 30
|
|
June 30
|
|
($ in
millions)
|
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
|
Revenues
|
|
|
|
|
|
|
|
|
|
|
Premiums
earned
|
|
$
|
1,473.2
|
$
|
1,411.7
|
$
|
2,921.8
|
$
|
2,791.7
|
|
Net investment
income
|
|
|
90.4
|
|
87.6
|
|
180.1
|
|
166.3
|
|
Net realized and
unrealized investment gains (losses):
|
|
|
|
|
|
|
|
|
|
|
Net realized gains
(losses) from sales and other
|
|
|
(30.4)
|
|
0.1
|
|
(31.7)
|
|
(1.0)
|
|
Net change in fair
value of equity securities
|
|
|
1.1
|
|
(1.1)
|
|
7.6
|
|
(8.2)
|
|
Impairments on
investments:
|
|
|
|
|
|
|
|
|
|
|
Credit-related
impairments
|
|
|
(3.5)
|
|
(1.7)
|
|
(3.2)
|
|
(6.2)
|
|
Losses on intent to
sell securities
|
|
|
(1.7)
|
|
-
|
|
(1.7)
|
|
(10.3)
|
|
|
|
|
(5.2)
|
|
(1.7)
|
|
(4.9)
|
|
(16.5)
|
|
Total net realized and
unrealized investment losses
|
|
|
(34.5)
|
|
(2.7)
|
|
(29.0)
|
|
(25.7)
|
|
Fees and other
income
|
|
|
7.6
|
|
7.8
|
|
14.9
|
|
15.8
|
|
Total
revenues
|
|
|
1,536.7
|
|
1,504.4
|
|
3,087.8
|
|
2,948.1
|
|
|
|
|
|
|
|
|
|
|
|
|
Losses and
expenses
|
|
|
|
|
|
|
|
|
|
|
Losses and loss
adjustment expenses
|
|
|
1,007.6
|
|
1,139.9
|
|
1,942.8
|
|
2,157.3
|
|
Amortization of
deferred acquisition costs
|
|
|
303.5
|
|
292.7
|
|
602.5
|
|
581.5
|
|
Interest
expense
|
|
|
8.6
|
|
8.6
|
|
17.1
|
|
17.1
|
|
Other operating
expenses
|
|
|
165.7
|
|
153.9
|
|
328.8
|
|
300.4
|
|
Total losses and
expenses
|
|
|
1,485.4
|
|
1,595.1
|
|
2,891.2
|
|
3,056.3
|
|
Income (loss) before
income taxes
|
|
|
51.3
|
|
(90.7)
|
|
196.6
|
|
(108.2)
|
|
Income tax expense
(benefit)
|
|
|
10.9
|
|
(20.7)
|
|
40.7
|
|
(26.2)
|
|
Income (loss) from
continuing operations
|
|
|
40.4
|
|
(70.0)
|
|
155.9
|
|
(82.0)
|
|
Discontinued
operations (net of taxes):
|
|
|
|
|
|
|
|
|
|
|
Income from
discontinued life business
|
|
|
0.1
|
|
-
|
|
0.1
|
|
-
|
|
Income from
discontinued Chaucer business
|
|
|
-
|
|
0.8
|
|
-
|
|
0.8
|
|
Net income
(loss)
|
|
$
|
40.5
|
$
|
(69.2)
|
$
|
156.0
|
$
|
(81.2)
|
|
|
|
|
|
|
|
|
|
|
|
|
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
|
Condensed
Consolidated Balance Sheets
|
|
|
|
|
|
|
|
|
|
|
June 30
|
|
|
December 31
|
|
($ in
millions)
|
|
|
2024
|
|
|
2023
|
|
Assets
|
|
|
|
|
|
|
|
Total
investments
|
|
$
|
8,983.4
|
|
$
|
8,913.1
|
|
Cash and cash
equivalents
|
|
|
337.6
|
|
|
316.1
|
|
Premiums and accounts
receivable, net
|
|
|
1,813.7
|
|
|
1,705.6
|
|
Reinsurance
recoverable on paid and unpaid losses and unearned
premiums
|
|
|
2,037.5
|
|
|
2,056.1
|
|
Other
assets
|
|
|
1,615.7
|
|
|
1,535.1
|
|
Assets of discontinued
businesses
|
|
|
84.3
|
|
|
86.6
|
|
Total
assets
|
|
$
|
14,872.2
|
|
$
|
14,612.6
|
|
Liabilities
|
|
|
|
|
|
|
|
Loss and loss
adjustment expense reserves
|
|
$
|
7,463.1
|
|
$
|
7,308.1
|
|
Unearned
premiums
|
|
|
3,168.4
|
|
|
3,102.5
|
|
Debt
|
|
|
783.7
|
|
|
783.2
|
|
Other
liabilities
|
|
|
794.4
|
|
|
840.2
|
|
Liabilities of
discontinued businesses
|
|
|
110.4
|
|
|
113.0
|
|
Total
liabilities
|
|
|
12,320.0
|
|
|
12,147.0
|
|
Total shareholders'
equity
|
|
|
2,552.2
|
|
|
2,465.6
|
|
Total liabilities
and shareholders' equity
|
|
$
|
14,872.2
|
|
$
|
14,612.6
|
|
The following is a reconciliation from operating income (loss)
to net income (loss)(5)(9):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The Hanover
Insurance Group, Inc.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three months ended June
30
|
|
|
Six months ended June
30
|
|
|
|
|
2024
|
|
|
2023
|
|
|
2024
|
|
|
2023
|
|
($ in millions,
except per share data)
|
|
$
Amount
|
|
Per Share
(Diluted)
|
|
$
Amount
|
|
Per Share*
|
|
$
Amount
|
|
Per Share
(Diluted)
|
|
$
Amount
|
|
Per Share*
|
|
Operating income
(loss)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Core
Commercial
|
|
$
|
83.2
|
|
|
|
|
$
|
60.1
|
|
|
|
|
$
|
154.7
|
|
|
|
|
$
|
71.3
|
|
|
|
|
Specialty
|
|
|
42.6
|
|
|
|
|
|
54.4
|
|
|
|
|
|
101.4
|
|
|
|
|
|
102.7
|
|
|
|
|
Personal
Lines
|
|
|
(30.4)
|
|
|
|
|
|
(194.1)
|
|
|
|
|
|
(11.5)
|
|
|
|
|
|
(240.7)
|
|
|
|
|
Other
|
|
|
-
|
|
|
|
|
|
0.2
|
|
|
|
|
|
0.5
|
|
|
|
|
|
0.5
|
|
|
|
|
Total
|
|
|
95.4
|
|
|
|
|
|
(79.4)
|
|
|
|
|
|
245.1
|
|
|
|
|
|
(66.2)
|
|
|
|
|
Interest
expense
|
|
|
(8.6)
|
|
|
|
|
|
(8.6)
|
|
|
|
|
|
(17.1)
|
|
|
|
|
|
(17.1)
|
|
|
|
|
Operating income
(loss) before income taxes
|
|
|
86.8
|
|
$
|
2.39
|
|
|
(88.0)
|
|
$
|
(2.46)
|
|
|
228.0
|
|
$
|
6.28
|
|
|
(83.3)
|
|
$
|
(2.33)
|
|
Income tax benefit
(expense) on operating income
|
|
|
(18.7)
|
|
|
(0.51)
|
|
|
19.7
|
|
|
0.55
|
|
|
(48.0)
|
|
|
(1.32)
|
|
|
19.6
|
|
|
0.55
|
|
Operating income
(loss) after income taxes
|
|
|
68.1
|
|
|
1.88
|
|
|
(68.3)
|
|
|
(1.91)
|
|
|
180.0
|
|
|
4.96
|
|
|
(63.7)
|
|
|
(1.78)
|
|
Non-operating
items:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net realized gains
(losses) from sales and other
|
|
|
(30.4)
|
|
|
(0.84)
|
|
|
0.1
|
|
|
-
|
|
|
(31.7)
|
|
|
(0.87)
|
|
|
(1.0)
|
|
|
(0.04)
|
|
Net change in fair
value of equity securities
|
|
|
1.1
|
|
|
0.03
|
|
|
(1.1)
|
|
|
(0.03)
|
|
|
7.6
|
|
|
0.21
|
|
|
(8.2)
|
|
|
(0.23)
|
|
Impairments on
investments:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Credit-related
impairments
|
|
|
(3.5)
|
|
|
(0.10)
|
|
|
(1.7)
|
|
|
(0.05)
|
|
|
(3.2)
|
|
|
(0.09)
|
|
|
(6.2)
|
|
|
(0.17)
|
|
Losses on intent to
sell securities
|
|
|
(1.7)
|
|
|
(0.04)
|
|
|
-
|
|
|
-
|
|
|
(1.7)
|
|
|
(0.05)
|
|
|
(10.3)
|
|
|
(0.29)
|
|
|
|
|
(5.2)
|
|
|
(0.14)
|
|
|
(1.7)
|
|
|
(0.05)
|
|
|
(4.9)
|
|
|
(0.14)
|
|
|
(16.5)
|
|
|
(0.46)
|
|
Other non-operating
items
|
|
|
(1.0)
|
|
|
(0.03)
|
|
|
-
|
|
|
-
|
|
|
(2.4)
|
|
|
(0.06)
|
|
|
0.8
|
|
|
0.03
|
|
Income tax benefit on
non-operating items
|
|
|
7.8
|
|
|
0.21
|
|
|
1.0
|
|
|
0.03
|
|
|
7.3
|
|
|
0.20
|
|
|
6.6
|
|
|
0.18
|
|
Income (loss) from
continuing operations, net of taxes
|
|
|
40.4
|
|
|
1.11
|
|
|
(70.0)
|
|
|
(1.96)
|
|
|
155.9
|
|
|
4.30
|
|
|
(82.0)
|
|
|
(2.30)
|
|
Discontinued
operations (net of taxes):
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income from
discontinued life business
|
|
|
0.1
|
|
|
0.01
|
|
|
-
|
|
|
-
|
|
|
0.1
|
|
|
-
|
|
|
-
|
|
|
-
|
|
Income from
discontinued Chaucer businesses
|
|
|
-
|
|
|
-
|
|
|
0.8
|
|
|
0.02
|
|
|
-
|
|
|
-
|
|
|
0.8
|
|
|
0.03
|
|
Net income
(loss)
|
|
$
|
40.5
|
|
$
|
1.12
|
|
$
|
(69.2)
|
|
$
|
(1.94)
|
|
$
|
156.0
|
|
$
|
4.30
|
|
$
|
(81.2)
|
|
$
|
(2.27)
|
|
Dilutive weighted
average shares outstanding
|
|
|
|
|
|
36.3
|
|
|
|
|
|
36.0
|
|
|
|
|
|
36.3
|
|
|
|
|
|
36.1
|
|
Basic weighted average
shares outstanding
|
|
|
|
|
|
36.0
|
|
|
|
|
|
35.7
|
|
|
|
|
|
35.9
|
|
|
|
|
|
35.7
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
*Per share data is
calculated using basic shares outstanding due to
antidilution.
|
Forward-Looking Statements and Non-GAAP Financial
Measures
Forward-Looking Statements
Certain statements in this document and comments made by management
may be "forward-looking statements" as defined in the Private
Securities Litigation Reform Act of 1995. All statements, other
than statements of historical facts, may be forward-looking
statements. Words such as, but not limited to, "believes,"
"anticipates," "expects," "intends," "may," "projects,"
"projections," "plan," "likely," "potential," "targeted,"
"forecasts," "should," "could," "continue," "outlook," "guidance,"
"modeling," "target profitability," "target margins," "confident,"
"will," "line of sight," and other similar expressions are intended
to identify forward-looking statements. Forward-looking statements
by their nature address matters that are, to different degrees,
uncertain. The company cautions investors that any such
forward-looking statements are estimates, beliefs, expectations
and/or projections that involve significant judgment, and that
historical results, trends and forward-looking statements are not
guarantees and are not necessarily indicative of future
performance. Actual results could differ materially from those
anticipated.
These statements include, but are not limited to, the company's
statements regarding:
- The company's outlook and its ability to achieve components or
the sum of the respective period guidance on its future results of
operations including: the combined ratio, excluding catastrophe
losses; catastrophe losses; net investment income; growth of net
premiums written and/or net premiums earned in total or by line of
business; expense ratio; operating return on equity; interest rate
assumptions and investment portfolio management, renewal price
change, rate, and/or the effective tax rate;
- The company's ability to deliver on expectations set forth
related to target margins, target returns and/or return to target
profitability in total or by line of business;
- The company's ability to deliver on its long-term targets,
including, but not limited to, return on equity;
- The impacts of general economic and sociopolitical conditions
on the company's operating and financial results, including, but
not limited to, the impact on the company's investment portfolio,
changes in claims frequency as a result of fluctuations in economic
activity, the potential impacts of inflation, and/or claims
severity from higher cost of repairs due to, among other things,
supply chain disruptions and inflation;
- Uses of capital for share repurchases, special or ordinary cash
dividends, business investments or growth, or otherwise, and
outstanding shares in future periods as a result of various share
repurchase mechanisms, capital management framework, especially in
the current environment, and overall comfort with liquidity and
capital levels;
- Catastrophe modeling and variability of catastrophe losses due
to risk concentrations, changes in weather patterns, severe weather
including hurricanes, tornadoes and other windstorms, hail, flood,
earthquakes, fire, explosions, severe winter weather and other
convective storms, or terrorism, civil unrest, riots or other
events, as well as the complexity in estimating losses from large
catastrophe events due to delayed reporting of the existence,
nature or extent of losses or where "demand surge," regulatory
assessments, litigation, coverage and technical complexities or
other factors may significantly impact the ultimate amount of such
losses;
- Current accident year losses and loss selections (picks),
excluding catastrophes, and prior accident year loss reserve
development patterns, particularly in complex "longer-tail"
liability lines, as well as the inherent variability in short-tail
property and non-catastrophe weather losses;
- Changes in frequency and loss severity trends in Core
Commercial, Specialty and/or Personal Lines;
- Ability to manage the impact of inflationary pressures, global
market disruptions, economic conditions, geopolitical events or
otherwise, including, but not limited to, supply chain disruptions,
labor shortages, and increases in cost of goods, services, labor,
and materials;
- The confidence or concern that the current level of reserves is
adequate and/or sufficient for future claim payments, whether due
to losses that have been incurred but not reported, circumstances
that delay the reporting of losses, business complexity, adverse
judgments or developments with respect to case reserves, the
difficulties and uncertainties inherent in projecting future losses
from historical data, changes in replacement and medical costs, as
well as complexities including legislative, regulatory or judicial
actions that expand the intended scope of coverages, or other
factors;
- Characterization of some business as being "more profitable" in
light of inherent uncertainty of ultimate losses incurred,
especially for "longer-tail" liability businesses;
- Efforts to manage expenses, including the company's long-term
expense savings targets, while allocating capital to business
investment, which is at management's discretion;
- Risks and uncertainties with respect to our ability to retain
profitable policies in force and attract profitable policies and to
increase rates commensurate with, or in excess of, loss
trends;
- Mix improvement, underwriting initiatives, coverage
restrictions, non-renewals, changes in terms and conditions, and
pricing segmentation, among others, to grow businesses believed to
be more profitable or reduce premiums attributable to products or
lines of business or geographies believed to be less profitable;
balance rate actions and retention; offset long-term and/or
short-term loss trends due to increased frequency; increased
"social inflation" from a more litigious environment and higher
average cost of resolution; increased property replacement or
repair costs; and/or social movements;
- The ability to generate growth in targeted segments through new
agency appointments; rate increases (as a result of its market
position, agency relationships or otherwise), retention
improvements or new business; expansion into new geographies; new
product introductions; or otherwise; and
- Investment returns and the effect of macro-economic interest
rate trends and overall security yields, including the
macro-economic impact of governmental and/or central banking
initiatives taken in response to inflationary pressures, and
geopolitical circumstances, on new money yields, as well as
individual investment and overall investment returns.
Additional Risks and Uncertainties
Investors are further cautioned and should consider the risks
and uncertainties in the company's business that may affect such
estimates and future performance that are discussed in the
company's most recently filed reports on Form 10-K and Form 10-Q
and other documents filed by The Hanover Insurance Group, Inc. with
the Securities and Exchange Commission (SEC) and that are also
available at www.hanover.com under "Investors." These risks and
uncertainties include, but are not limited to:
- Changes in regulatory, legislative, economic, market and
political conditions, particularly with respect to rates, the use
of data, technology, artificial intelligence, cybersecurity, policy
terms and conditions, restrictions on cancellations and/or
non-renewals, payment flexibility, and regions where the company
has geographical concentrations;
- Heightened financial market volatility, fluctuations in
interest rates (which have a significant impact on the market value
of our investment portfolio and thus our book value), inflationary
pressures, default rates, difficult economic, market and political
conditions and other factors that affect investment returns from
the investment portfolio;
- Recessionary economic periods that may inhibit the company's
ability to increase pricing or renew business, or otherwise impact
the company's results, and which may be accompanied by higher
claims activity in certain lines;
- Data security and privacy incidents, including, but not limited
to, those resulting from a malicious cybersecurity attack on the
company or its business partners and service providers, or
intrusions into the company's network systems, including
cloud-based data information storage, or data sources;
- Adverse claims experience, including those driven by large or
increased frequency and/or severity of catastrophe events,
including those related to hurricanes, tornadoes and other
windstorms, hail flood, earthquakes, fire, explosions, severe
winter weather and other convective storms, or due to terrorism,
civil unrest, riots, or cybersecurity events (including from
products not intended to provide cyber coverage);
- The limitations and assumptions used to model non-catastrophe
property and casualty losses (particularly with respect to products
with longer-tail liability lines, such as casualty and bodily
injury claims, or involving emerging issues related to losses
incurred as the result of new lines of business, such as cyber or
financial institutions coverage, or reinsurance contracts and
reinsurance recoverables), leading to potential adverse development
of loss and loss adjustment expense reserves;
- Impacts of changing climate conditions and weather patterns
causing higher levels of losses from weather events to persist and
leading to new or enhanced regulations;
- Litigation and the possibility of adverse judicial decisions,
including those which expand policy coverage beyond its intended
scope and/or award "bad faith" or other non-contractual damages,
and the impact of "social inflation" and third-party litigation
funding affecting judicial awards and settlements;
- The ability to increase or maintain insurance rates in line
with anticipated loss costs and/or governmental action, including
mandates by state departments of insurance to either raise or lower
rates, or provide credits or return premium to insureds;
- Investment impairments, which may be affected by, among other
things, the company's ability and willingness to hold investment
assets until they recover in value, as well as credit and interest
rate risk, and general financial and economic conditions;
- Disruption of the independent agency channel or its operating
model, including the impact of competition and consolidation in the
industry and among agents and brokers, and the impact of artificial
intelligence tools;
- Competition, particularly from competitors who have resource
and capability advantages;
- The global macroeconomic environment, including inflation,
recessionary effects, global trade disputes, war, energy market
disruptions, equity price risk, and interest rate fluctuations,
which, among other things, could result in reductions in market
values of fixed maturities and other investments, and/or increases
in loss costs;
- Adverse state and federal regulation, legislative and/or
regulatory actions (including significant revisions to Michigan's automobile personal injury
protection system and related litigation, and various regulations,
orders and proposed legislation regarding bad faith, premium grace
periods and returns, changes to policy terms and conditions, and
rate actions);
- Financial ratings actions, in particular, downgrades to the
company's ratings;
- Operational and technology risks and evolving technological and
product innovation, including risks created by remote work
environments, the evolving use of artificial intelligence, and
cybersecurity threats;
- Uncertainties in estimating indemnification liabilities
recorded in conjunction with obligations undertaken in connection
with the sale of various businesses and discontinued operations;
and
- The ability to collect from reinsurers, reinsurance
availability and pricing, reinsurance terms and conditions, and the
performance of the run-off voluntary property and casualty pools
business (including those in the Other segment or in discontinued
operations).
Investors should not place undue reliance on forward-looking
statements, which speak only as of the date they are made and
should understand the risks and uncertainties inherent in or
particular to the company's business. The company does not
undertake the responsibility to update or revise such
forward-looking statements, except as required by law.
Non-GAAP Financial Measures
As discussed on page 40 of the company's Annual Report on Form 10-K
for the year ended December 31, 2023,
the company uses non-GAAP financial measures as important measures
of its operating performance, including operating income (loss),
operating income (loss) before interest expense and income taxes,
operating income (loss) per diluted (basic) share, and components
of the combined ratio, both excluding and/or including catastrophe
losses, prior-year reserve development and the expense ratio.
Management believes these non-GAAP financial measures are important
indications of the company's operating performance. The definition
of other non-GAAP financial measures and terms can be found in the
2023 Annual Report on pages 64-67.
Operating income (loss) and operating income (loss) per diluted
(basic) share are non-GAAP measures. They are defined as net income
(loss) excluding the after-tax impact of net realized and
unrealized investment gains (losses), gains and/or losses on the
repayment of debt, other non-operating items, and results from
discontinued operations. Net realized and unrealized investment
gains (losses), which include changes in the fair value of equity
securities still held, are excluded for purposes of presenting
operating income (loss), as they are, to a certain extent,
determined by interest rates, financial markets and the timing of
sales. Operating income (loss) also excludes net gains and losses
from disposals of businesses, gains and losses related to the
repayment of debt, costs to acquire businesses, restructuring
costs, the cumulative effect of accounting changes, and certain
other items. Operating income (loss) is the sum of the segment
income (loss) from: Core Commercial, Specialty, Personal Lines, and
Other, after interest expense and income taxes. In reference to one
of the company's four reporting segments, "operating income (loss)"
is the segment income (loss) before both interest expense and
income taxes. The company also uses "operating income (loss) per
diluted (basic) share" (which is after both interest expense and
income taxes). Operating income per share is calculated by dividing
operating income by the weighted average number of diluted shares
of common stock. Operating loss per share is calculated by dividing
operating loss by the weighted average number of basic shares of
common stock due to antidilution. The company believes that metrics
of operating income (loss) and operating income (loss) in relation
to its four reporting segments provide investors with a valuable
measure of the performance of the company's continuing businesses
because they highlight the portion of net income (loss)
attributable to the core operations of the business. Income (loss)
from continuing operations is the most directly comparable GAAP
measure for operating income (loss) (and operating income (loss)
before income taxes) and measures of operating income (loss) that
exclude the effects of catastrophe losses and/or prior-year reserve
development. These non-GAAP measures should not be misconstrued as
substitutes for income (loss) from continuing operations or net
income (loss) determined in accordance with GAAP. A reconciliation
of operating income (loss) to income (loss) from continuing
operations and net income (loss) for the relevant periods is
included on page 10 of this news release and in the Financial
Supplement.
Operating return on average equity (ROE) is a non-GAAP measure.
See end note (6) for a detailed explanation of how this measure is
calculated. Operating ROE is based on non-GAAP operating income
(loss). In addition, the portion of shareholder equity attributed
to unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is excluded. The company believes this
measure is helpful in that it provides insight to the capital used
by, and results of, the continuing business exclusive of interest
expense, income taxes, and other non-operating items. These
measures should not be misconstrued as substitutes for GAAP ROE,
which is based on net income (loss) and shareholders' equity of the
entire company and without adjustments.
Book value per share is total shareholders' equity divided by
the number of common shares outstanding. Book value per share
excluding net unrealized appreciation (depreciation) on fixed
maturity investments, net of tax, is total shareholders' equity
excluding the after-tax effect of unrealized appreciation
(depreciation) on fixed maturities and market risk divided by the
number of common shares outstanding.
The company may provide measures of operating income (loss) and
combined ratios that exclude the impact of catastrophe losses
(which in all respects include prior accident year catastrophe loss
development). A catastrophe is a severe loss, resulting from
natural or manmade events including, but is not limited to,
hurricanes, tornadoes and other windstorms, hail, flood,
earthquakes, fire, explosions, severe winter weather and other
convective storms, riots, and terrorism. Due to the unique
characteristics of each catastrophe loss, there is an inherent
inability to reasonably estimate the timing or loss amount in
advance. The company believes a separate discussion excluding the
effects of catastrophe losses is meaningful to understand the
underlying trends and variability of earnings, loss and combined
ratio results, among others.
Prior accident year reserve development, which can either be
favorable or unfavorable, represents changes in the company's
estimate of costs related to claims from prior years. Calendar year
loss and loss adjustment expense (LAE) ratios determined in
accordance with GAAP, excluding prior accident year reserve
development, are sometimes referred to as "current accident year
loss ratios." The company believes a discussion of loss and
combined ratios, excluding prior accident year reserve development,
is helpful since it provides insight into both estimates of current
accident year results and the accuracy of prior-year estimates.
The loss and combined ratios in accordance with GAAP are the
most directly comparable GAAP measures for the loss and combined
ratios calculated excluding the effects of catastrophe losses
and/or prior-year reserve development. The presentation of loss and
combined ratios calculated excluding the effects of catastrophe
losses and/or prior-year reserve development should not be
misconstrued as substitutes for the loss and/or combined ratios
determined in accordance with GAAP.
Endnotes
|
(1)
|
Combined ratio,
excluding catastrophes, and current accident year combined ratio,
excluding catastrophes, are non-GAAP measures. The combined ratio
(which includes catastrophe losses and prior-year loss reserve
development) is the most directly comparable GAAP measure. This and
other non-GAAP measures are used throughout this document. See the
disclosure on the use of this and other non-GAAP measures under the
heading "Forward-Looking Statements and Non-GAAP Financial
Measures." A reconciliation of the GAAP combined ratio to the
combined ratio, excluding catastrophes, and to the current accident
year combined ratio, excluding catastrophes, is shown
below.
|
|
|
|
Three months
ended
|
|
|
|
|
|
June 30,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total combined ratio
(GAAP)
|
|
91.8
|
%
|
|
93.1
|
%
|
|
109.1
|
%
|
|
99.2
|
%
|
|
|
Less: Catastrophe
ratio
|
|
3.1
|
%
|
|
6.7
|
%
|
|
19.6
|
%
|
|
10.7
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
88.7
|
%
|
|
86.4
|
%
|
|
89.5
|
%
|
|
88.5
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
(0.4)
|
%
|
|
(3.4)
|
%
|
|
(0.7)
|
%
|
|
(1.2)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
89.1
|
%
|
|
89.8
|
%
|
|
90.2
|
%
|
|
89.7
|
%
|
|
|
|
|
June 30,
2023
|
|
|
|
Total combined ratio
(GAAP)
|
|
95.8
|
%
|
|
88.4
|
%
|
|
138.0
|
%
|
|
111.3
|
%
|
|
|
Less: Catastrophe
ratio
|
|
6.5
|
%
|
|
2.8
|
%
|
|
38.0
|
%
|
|
18.5
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
89.3
|
%
|
|
85.6
|
%
|
|
100.0
|
%
|
|
92.8
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
0.1
|
%
|
|
(3.7)
|
%
|
|
1.6
|
%
|
|
(0.1)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
89.2
|
%
|
|
89.3
|
%
|
|
98.4
|
%
|
|
92.9
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Six months
ended
June 30,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total combined ratio
(GAAP)
|
|
92.8
|
%
|
|
90.4
|
%
|
|
105.0
|
%
|
|
97.3
|
%
|
|
|
Less: Catastrophe
ratio
|
|
3.5
|
%
|
|
4.5
|
%
|
|
14.8
|
%
|
|
8.4
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
89.3
|
%
|
|
85.9
|
%
|
|
90.2
|
%
|
|
88.9
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
(1.1)
|
%
|
|
(1.9)
|
%
|
|
(0.3)
|
%
|
|
(1.0)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
90.4
|
%
|
|
87.8
|
%
|
|
90.5
|
%
|
|
89.9
|
%
|
|
|
|
|
June 30,
2023
|
|
|
|
Total combined ratio
(GAAP)
|
|
100.2
|
%
|
|
89.2
|
%
|
|
125.3
|
%
|
|
107.9
|
%
|
|
|
Less: Catastrophe
ratio
|
|
9.5
|
%
|
|
4.8
|
%
|
|
27.2
|
%
|
|
15.6
|
%
|
|
|
Combined ratio,
excluding catastrophe losses (non-GAAP)
|
|
90.7
|
%
|
|
84.4
|
%
|
|
98.1
|
%
|
|
92.3
|
%
|
|
|
Less: Prior-year
reserve development ratio
|
|
0.4
|
%
|
|
(4.7)
|
%
|
|
1.8
|
%
|
|
(0.2)
|
%
|
|
|
Current accident year
combined ratio, excluding
catastrophe losses
(non-GAAP)
|
|
90.3
|
%
|
|
89.1
|
%
|
|
96.3
|
%
|
|
92.5
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(2)
|
Renewal price changes
in Core Commercial and Specialty represent the average change in
premium on renewed policies caused by the estimated net effect of
base rate changes, discretionary pricing, specific inflationary
changes or changes in policy level exposure or insured risks. Rate
increases in Core Commercial and Specialty represent the average
change in premium on renewed policies caused by the base rate
changes, discretionary pricing, and inflation, excluding the impact
of changes in policy level exposure or insured risks. Renewal price
change in Personal Lines represents the average change in premium
on policies charged at renewal caused by the net effects of filed
rate, inflation adjustments or other changes in policy level
exposure or insured risks, regardless of whether or not the
policies are retained for the duration of their contractual terms.
Rate change in Personal Lines is the estimated cumulative premium
effect of approved rate actions applied to policies at renewal,
regardless of whether or not policies are actually renewed.
Accordingly, rate changes do not represent actual increases or
decreases realized by the company. Personal Lines rate changes do
not include inflation or changes in policy level exposure or
insured risks.
|
(3)
|
Current accident year
loss and LAE ratio, excluding catastrophe losses, is a non-GAAP
measure, which is equal to the loss and LAE ratio (loss ratio),
excluding prior-year reserve development and catastrophe losses.
The loss ratio (which includes losses, LAE, catastrophe losses and
prior-year loss reserve development) is the most directly
comparable GAAP measure. A reconciliation of the GAAP loss ratio to
the current accident year loss ratio, excluding catastrophe losses,
is shown below.
|
|
|
|
Three months
ended
|
|
|
|
|
|
June 30,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total loss and LAE
ratio
|
|
58.4
|
%
|
|
56.4
|
%
|
|
83.8
|
%
|
|
68.4
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
(0.4)
|
%
|
|
(3.4)
|
%
|
|
(0.7)
|
%
|
|
(1.2)
|
%
|
|
|
Catastrophe
ratio
|
|
3.1
|
%
|
|
6.7
|
%
|
|
19.6
|
%
|
|
10.7
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
55.7
|
%
|
|
53.1
|
%
|
|
64.9
|
%
|
|
58.9
|
%
|
|
|
|
|
June 30,
2023
|
|
|
|
Total loss and LAE
ratio
|
|
62.8
|
%
|
|
53.1
|
%
|
|
112.1
|
%
|
|
80.7
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
0.1
|
%
|
|
(3.7)
|
%
|
|
1.6
|
%
|
|
(0.1)
|
%
|
|
|
Catastrophe
ratio
|
|
6.5
|
%
|
|
2.8
|
%
|
|
38.0
|
%
|
|
18.5
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
56.2
|
%
|
|
54.0
|
%
|
|
72.5
|
%
|
|
62.3
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Six months
ended
June 30,
2024
|
|
|
|
|
|
Core
Commercial
|
|
Specialty
|
|
Personal
Lines
|
|
Total
|
|
|
Total loss and LAE
ratio
|
|
59.5
|
%
|
|
53.6
|
%
|
|
79.6
|
%
|
|
66.5
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
(1.1)
|
%
|
|
(1.9)
|
%
|
|
(0.3)
|
%
|
|
(1.0)
|
%
|
|
|
Catastrophe
ratio
|
|
3.5
|
%
|
|
4.5
|
%
|
|
14.8
|
%
|
|
8.4
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
57.1
|
%
|
|
51.0
|
%
|
|
65.1
|
%
|
|
59.1
|
%
|
|
|
|
|
June 30,
2023
|
|
|
|
Total loss and LAE
ratio
|
|
67.3
|
%
|
|
53.9
|
%
|
|
99.3
|
%
|
|
77.3
|
%
|
|
|
Less:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Prior-year reserve
development ratio
|
|
0.4
|
%
|
|
(4.7)
|
%
|
|
1.8
|
%
|
|
(0.2)
|
%
|
|
|
Catastrophe
ratio
|
|
9.5
|
%
|
|
4.8
|
%
|
|
27.2
|
%
|
|
15.6
|
%
|
|
|
Current accident year
loss and LAE ratio, excluding catastrophes
|
|
57.4
|
%
|
|
53.8
|
%
|
|
70.3
|
%
|
|
61.9
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(4)
|
Net investment income,
excluding limited partnership income, is a non-GAAP measure. Net
investment income (which includes limited partnership income) is
the most directly comparable GAAP measure. A reconciliation of GAAP
net investment income to net investment income, excluding limited
partnership income, is shown below.
|
|
|
|
|
|
|
|
|
|
|
|
|
Period ended
|
|
|
($ in
millions)
|
|
|
June 30
|
|
June 30
|
|
|
|
|
|
2023
|
|
2024
|
|
|
|
|
|
|
|
|
|
|
Net investment
income
|
$
|
87.6
|
$
|
90.4
|
|
|
Less: Limited
partnership income
|
|
13.1
|
|
1.4
|
|
|
Net investment income,
excluding limited partnership income
|
$
|
74.5
|
$
|
89.0
|
|
|
|
|
|
|
|
|
|
|
Increase in net
investment income
|
|
|
|
|
3.2 %
|
|
|
Increase in net
investment income, excluding limited partnership income
|
|
|
|
19.5 %
|
|
|
|
(5)
|
Operating income (loss)
and operating income (loss) per diluted (basic) share are non-GAAP
measures. Operating income (loss) before income taxes, as
referenced in the results of the reporting segments, is defined as,
with respect to such segment, operating income (loss) before
interest expense and income taxes. The reconciliation of operating
income (loss) and operating income (loss) per diluted (basic) share
to the closest GAAP measures, income (loss) from continuing
operations and income (loss) from continuing operations per diluted
(basic) share, respectively, is provided on the preceding pages of
this news release.
|
(6)
|
Operating return on
average equity (operating ROE) is a non-GAAP measure. Operating ROE
is calculated by dividing annualized operating income (loss) after
tax for the applicable period (see under the heading in this news
release "Non-GAAP Financial Measures" and end note (5)), by average
shareholders' equity, excluding unrealized appreciation
(depreciation) on fixed maturity investments, net of tax, for the
period presented. Total shareholders' equity, excluding net
unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is also a non-GAAP measure. Total
shareholders' equity is the most directly comparable GAAP measure
and is reconciled below. For the calculation of operating ROE, the
average of beginning and ending shareholders' equity, excluding net
unrealized appreciation (depreciation) on fixed maturity
investments, net of tax, is used for the period as shown and
reconciled in the table below.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Period ended
|
|
|
($ in
millions)
|
|
|
|
December 31
|
|
|
March 31
|
|
|
June 30
|
|
|
|
|
|
|
|
2023
|
|
|
2024
|
|
|
2024
|
|
|
|
Total shareholders'
equity (GAAP)
|
|
|
$
|
2,465.6
|
|
$
|
2,522.7
|
|
|
2,552.2
|
|
|
|
Less: net unrealized
appreciation (depreciation)
on fixed maturity
investments, net of tax
|
|
|
|
(462.4)
|
|
|
(495.5)
|
|
|
(488.7)
|
|
|
|
Total shareholders'
equity, excluding net
unrealized appreciation
(depreciation)
on fixed maturity
investments, net of tax
|
|
|
$
|
2,928.0
|
|
$
|
3,018.2
|
|
|
3,040.9
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Quarter
Averages
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Average shareholders'
equity (GAAP)
|
|
|
|
|
|
|
|
|
|
2,537.5
|
|
|
|
Average shareholders'
equity, excluding net
unrealized appreciation
(depreciation) on
fixed maturity investments,
net of tax
|
|
|
|
|
|
|
|
|
|
3,029.6
|
|
|
|
Year-to-date
Averages
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Average shareholders'
equity (GAAP)
|
|
|
|
|
|
|
|
|
|
2,513.5
|
|
|
|
Average shareholders'
equity, excluding net
unrealized appreciation
(depreciation) on
fixed maturity investments,
net of tax
|
|
|
|
|
|
|
|
|
|
2,995.7
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
($ in
millions)
|
Three months
ended
|
|
Six months
ended
|
|
|
|
June 30
|
|
June 30
|
|
|
Net Income
ROE
|
2024
|
|
2024
|
|
|
Net income
(GAAP)
|
$
|
40.5
|
|
|
$
|
156.0
|
|
|
|
Annualized net
income*
|
|
162.0
|
|
|
|
312.0
|
|
|
|
Average shareholders'
equity (GAAP)
|
$
|
2,537.5
|
|
|
$
|
2,513.5
|
|
|
|
Return on
equity
|
|
6.4
|
%
|
|
|
12.4
|
%
|
|
|
Operating Income ROE
(non-GAAP)
|
|
|
|
|
|
|
|
|
|
Operating income after
taxes
|
$
|
68.1
|
|
|
$
|
180.0
|
|
|
|
Annualized operating
income, net of tax*
|
|
272.4
|
|
|
|
360.0
|
|
|
|
Average shareholders'
equity, excluding net unrealized appreciation (depreciation) on
fixed maturity investments, net of tax
|
$
|
3,029.6
|
|
|
$
|
2,995.7
|
|
|
|
Operating return on
equity
|
|
9.0
|
%
|
|
|
12.0
|
%
|
|
|
|
|
|
|
|
|
|
|
|
|
*For three months ended
June 30, 2024, annualized net income and operating income after
taxes is calculated by multiplying three months ended net income
and operating income after taxes, respectively, by 4. For six
months ended June 30, 2024, annualized net income and operating
income after taxes is calculated by multiplying six months ended
net income and operating income after taxes, respectively, by
2
|
(7)
|
Here, and throughout
this document, the expense ratio is reduced by installment and
other fee revenues for purposes of the ratio
calculation.
|
(8)
|
Book value per share,
excluding net unrealized appreciation (depreciation) on fixed
maturity investments, net of tax, is a non-GAAP measure. Book value
per share is the most directly comparable GAAP measure and is
reconciled in the table below.
|
|
|
|
|
|
|
|
|
|
|
|
|
Period ended
|
|
|
|
|
|
March 31
|
|
June 30
|
|
|
|
|
|
2024
|
|
2024
|
|
|
|
|
|
|
|
|
|
|
Book value per
share
|
|
$70.22
|
|
$70.96
|
|
|
Less: Net unrealized
appreciation (depreciation) on fixed
maturity investments,
net of tax, per share
|
|
(13.79)
|
|
(13.60)
|
|
|
Book value per share,
excluding net unrealized appreciation (depreciation) on fixed
maturity investments, net of tax
|
|
$84.01
|
|
$84.56
|
|
|
|
|
|
|
|
|
|
|
Change in book value
per share
|
|
|
|
|
1.1 %
|
|
|
Change in book value
per share, excluding net unrealized appreciation (depreciation) on
fixed maturity investments, net of tax
|
|
|
|
0.7 %
|
|
|
|
(9)
|
The separate financial
information of each reporting segment is presented consistent with
the way results are regularly evaluated by the chief operating
decision maker in deciding how to allocate resources and in
assessing performance. Management evaluates the results of the
aforementioned reporting segments without consideration of interest
expense on debt and on a pre-tax basis.
|
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SOURCE The Hanover Insurance Group, Inc.