WORCESTER, Mass., Aug. 15,
2024 /PRNewswire/ -- The Hanover Insurance Group,
Inc. (NYSE: THG) today announced the expansion of Hanover Work
Safe, a portfolio of value-added services designed to deliver a
personalized approach to worker safety. As part of the
company's distinctive workers' compensation offering, The
Hanover offers claims specialists
who proactively gain insights into factors that may impact the
treatment of an injured worker beyond physical recovery and help
structure a more holistic and individual claims response.
The enhanced workers' compensation claims program leverages data
and predictive analytics to help better understand the person as a
whole and how The Hanover can best
support recovery. It considers not only the physical impacts of the
biological injury that occurs on the job, but also looks closely at
psychological, social and economic factors that potentially creates
barriers to recovery and return to work including stress levels,
health beliefs and literacy, family relationships, employer and
employee relationships, and social support.
"The Hanover's enhanced claims
approach, which includes administering surveys to both injured
employees and employers at the time of injury, sets us apart from
other providers as we are able to identify all factors that may
impact a claim earlier in the process," said Carmen Sharp, senior vice president of claims at
The Hanover. "By considering not
only physical injuries but also psychological, social, and economic
factors, we take a unique and individualized approach to workers'
compensation claims. Our data-driven model helps us better
understand the injured individual, ensuring we can effectively
support their specific recovery needs."
In addition to claims advocacy, Hanover Work Safe offers a
wealth of resources to help prevent worker injury and proactively
develop a response plan if an injury occurs. Information includes
organizational safety management, employee selection and training,
risk assessment and control, injury management, and continuous
learning and improvement. Hanover policyholders have full access to
these integrated risk management and claims service offerings as
part of the program.
For more information about The Hanover's workers' compensation offering,
please visit Hanover Work Safe.
About The Hanover
The Hanover Insurance Group, Inc. is the holding company for
several property and casualty insurance companies, which together
constitute one of the largest insurance businesses in the United States. The company provides
exceptional insurance solutions through a select group of
independent agents and brokers. Together with its agent partners,
The Hanover offers standard and
specialized insurance protection for small and mid-sized
businesses, as well as for homes, automobiles, and other personal
items. For more information, please visit hanover.com.
CONTACTS:
Emily P. Trevallion
etrevallion@hanover.com
508-855-3263
Kyle Tildsley
ktildsley@hanover.com
508-855-3278
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SOURCE The Hanover Insurance Group, Inc.