Companies Combine Their Industry-Leading Mobile Computing and Scheduling Optimization Technologies to Offer Smart Schedule, a Rapid Deployment Mobile Workforce Management Solution HOFFMAN ESTATES, Illinois. and BURLINGTON, Massachusetts, September 12 /PRNewswire-FirstCall/ -- Mobile software solutions provider, Syclo and ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, have integrated their products to create SMART Schedule, a rapid deployment scheduling and dispatch solution targeted at companies leveraging enterprise asset management (EAM) solutions such as MRO Software's Maximo. Through this agreement, the partners are offering the first pre-integrated, pre-configured scheduling and dispatch solution for the asset maintenance marketplace. SMART Schedule bridges the gap between the limited work management tools available to maintenance organizations today and the completely automated scheduling optimization solutions deployed by large field service organizations. By leveraging the strength of the industry's most sophisticated optimization engine, ClickSchedule, and utilizing Syclo's Agentry mobile technology and domain expertise in asset maintenance, the two companies have developed a tightly integrated solution that can be deployed in a matter of days. For the first time, sophisticated scheduling optimization will be within the reach of asset maintenance organizations with workforces both in the field and inside the four walls of the enterprise. "The need for improved scheduling tools is equally critical on the plant floor as it is in the field," said Dr. Moshe, BenBassat, founder and CEO of ClickSoftware. "Through our partnership with Syclo we are extending our ClickSchedule solution into the asset maintenance space and filling an important void in the market. We chose Syclo because of their extensive experience within the Maximo installed base and the asset maintenance industry as a whole. Coupled with ClickSoftware's experience with scheduling optimization, the joint experience and products form an excellent vehicle for rapidly delivering the solution." SMART Schedule assists organizations who maintain physical assets such as equipment, plants, facilities, and fleets to schedule the right person to perform the right work at the right time. Solving this resource management issue enables significant improvements in worker productivity, customer satisfaction and asset reliability. Through pre-configured scheduling rules and business objectives, SMART Schedule provides planners and schedulers with a powerful tool for planning work, dispatching assignments and managing conflicts. When combined with Syclo's mobile solutions leveraging MRO Software's Maximo enterprise asset management system, customers have a complete workforce automation solution that provides visibility into the work order execution process, enabling organizations to dynamically manage work - in real time. "Maintaining equipment is all about planning and scheduling work; however, due to the complexity of modeling these processes and the difficulty of integrating scheduling tools to EAM systems, few maintenance organizations have leveraged this powerful technology," said Richard Padula, Syclo CEO. "We selected ClickSoftware because they are the clear leader when it comes to scheduling software and offer the most powerful and sophisticated solution in the market. Through our partnership, we are delivering a solution that can be deployed in days rather than months, therefore removing a critical adoption hurdle." SMART Schedule is now available for shipment. About ClickSoftware ClickSoftware is the leading provider of workforce and service optimisation solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management and business analytics, connecting all organizational levels and functions. The company has offices in Burlington, Mass., and Israel, as well as in Europe and Asia Pacific. For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit http://www.clicksoftware.com/. About Syclo Syclo is a leading developer of mobile solutions that streamline workflow and maximize productivity. Building on its flagship development platform Agentry, Syclo offers fully configurable mobile applications that run on a variety of devices and support real-time wireless or offline computing. Syclo's SMART Suite, the most widely deployed solution for enterprise asset management, includes pre-packaged and pre-integrated applications for maintenance and field service teams. Syclo's and its partners utilize Agentry to design, develop and integrate customized solutions on-time and within budget. Over 500 Global 1000 corporations across industries have deployed Syclo's solutions. For more information, visit http://www.syclo.com/ or email . This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding future results of operations, visibility into future periods, continued growth and rate of growth, increasing transaction size, greater involvement of channel partners in transactions, and expectations regarding future closing of contracts, recognition of revenues, and deferred revenues. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. Achievement of these results by ClickSoftware and its subsidiaries may be affected by many factors, including, among others, the following: the company's ability to maintain or increase relationships with strategic partners; the size of transactions the company is able to complete; the ability of the company's professional services group to successfully complete implementations; and the company's ability to compete and the level of competition. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in ClickSoftware's annual report on Form 10-K for the year ended December 31, 2004, and subsequent filings with the Securities and Exchange Commission. The Company is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events, or otherwise. Contacts Laura Wells LEWIS +1-617-454-1107 Liz Avery ClickSoftware, Inc. +1-781-272-5903 x2273 Erica Leborgne Syclo +1-847-713-9135 DATASOURCE: ClickSoftware and Syclo CONTACT: Laura Wells, LEWIS, +1-617-454-1107, . Liz Avery, ClickSoftware Inc, +1-781-272-5903 x2273, . Erica Leborgne, Syclo, +1-847-713-9135,

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