BT Radianz Implements ClickSoftware's ClickSchedule Solution to Enhance its Ability to Schedule Changes to its Core Network
08 Dezembro 2005 - 11:31AM
PR Newswire (US)
BURLINGTON, Massachusetts, December 8 /PRNewswire-FirstCall/ --
ClickSoftware Technologies Ltd (NasdaqSC: CKSW), the leading
provider of workforce and service optimization solutions, today
announced that BT Radianz, a leading provider of secure, reliable,
and scalable connectivity to the global financial community, has
implemented ClickSoftware's ClickSchedule solution to enhance BT
Radianz's ability to schedule changes on its core networks. BT
Radianz, which provides secure Internet Protocol (IP) connectivity
to more than 10,000 financial institution sites around the world
and has operational staff worldwide required to manage core network
changes. "Our financial customers require 100% network
availability, so scheduling of core network changes at BT Radianz
is subject to a complex risk and impact analysis, as well as a
tightly controlled authorization process." said Mark Akass, VP
Engineering at BT Radianz. "We needed a solution that could meet
the particular needs of our business model, and ClickSchedule
provides the flexibility that we require." With the implementation
of ClickSchedule, BT Radianz is already beginning to benefit from
the improved visibility that the system provides. "The system is
already giving us a better understanding of where jobs are
positioned in the schedule and how they are related, which helps us
provide the level of customer service that our client base
expects," Akass said. "Our work with BT Radianz demonstrates the
importance of insight into the scheduling processes within an
organization," said Dr. Moshe BenBassat, founder and CEO of
ClickSoftware. "We are extremely pleased that BT Radianz has
successfully implemented ClickSchedule and that it recognizes that
interconnectedness of the process can have an impact on scheduling.
This premise holds true of organizations the size of BT Radianz
down to the smallest organizations. Visibility into the workload
and how it is scheduled is key to optimizing and bringing
efficiency to the service operation." About ClickSoftware
ClickSoftware is the leading provider of workforce and service
optimization solutions that maximize workforce productivity and
customer satisfaction while minimizing operations costs.
ClickSoftware's ServiceOptimization Suite provides an integrated,
intelligent solution for automatic, efficient, and effective
decisions over the entire service decision-making chain. It
includes reliable customer demand and workload forecasting,
strategic and tactical capacity planning, daily service scheduling,
troubleshooting and repair support, wireless workforce management,
and business analytics-connecting all organizational levels and
functions. The company is located in Burlington, Massachusetts, and
in Israel, with offices in Europe and Asia Pacific. For more
information about ClickSoftware, please call +1-781-272-5903 or
888-438-3308, or visit http://www.clicksoftware.com/. For
ClickSoftware Liz Avery ClickSoftware, Inc. +1-781-272-5903 x2273
About BT Radianz BT Radianz is one of the leading providers of
secure, reliable, and scalable connectivity and hosting to the
global financial services community. BT Radianz's shared market
infrastructure offers a platform optimized for the time-critical
demands unique to financial services. The BT Radianz network
connects over 10,000 financial sites around the world through a
single, redundant, fully-managed connection, while also providing
access to more than 400 pre-trade, trade, and post-trade
applications from nearly 200 of the world's leading content and
service providers across the straight-through processing (STP)
chain. BT Radianz is part of BT Global Services. One Community One
Connection One Focus http://www.btradianz.com/ About BT BT is one
of the world's leading providers of communications solutions
serving customers in Europe, the Americas and Asia Pacific. Its
principal activities include networked IT services, local, national
and international telecommunications services, and higher-value
broadband and internet products and services. BT consists
principally of three lines of business: - BT Retail, providing a
comprehensive range of communications and related services to more
than 20 million UK consumers and businesses. - BT Wholesale,
providing network services and solutions within the UK to more than
600 fixed and mobile operators and service providers including the
provision of broadband and private circuits. - BT Global Services,
providing networked IT services to meet the needs of multi-site
organisations globally. BT Global Services operates in more than
130 countries and also offers international carrier services. From
January 2006, there will be a fourth business called Openreach.
This business will be responsible for the nationwide local BT
network which covers the "first mile" of wires that connects homes
and businesses across the UK to their service providers. Openreach
will provide communications providers with services and products
associated with that network. In the year ended 31 March 2005, BT
Group's turnover was GBP18,623 million with profit before taxation
of GBP2,354 million. BT Group plc is listed on stock exchanges in
London and New York. British Telecommunications plc (BT) is a
wholly-owned subsidiary of BT Group and encompasses virtually all
businesses and assets of the BT Group. For more information, visit
http://www.bt.com/aboutbt A wide selection of BT images are
available for download via the image library at
http://www.vismedia.co.uk/. For BT Radianz Fleur Sohtz BT Global
Financial Services +1-212-415-4613 Patrick Kilhaney Intermarket
Communications +1-212-754-5479 This press release contains express
or implied forward-looking statements within the meaning of Section
27A of the Securities Act of 1933, as amended, and Section 21E of
the Exchange Act. These forward-looking statements include, but are
not limited to, those regarding growth in ClickSoftware's revenues
and sales and partner networks. Such "forward-looking statements"
involve known and unknown risks, uncertainties and other factors,
which may cause actual results or performance to be materially
different from those projected. ClickSoftware's achievement of
these results may be affected by many factors, including among
others, the following risks: that the economic outlook may
adversely affect the demand for ClickSoftware's products; that the
market acceptance of ClickSoftware's products may not grow as
anticipated; that ClickSoftware may fail to expand its
relationships with third parties that provide implementation and
professional services to its clients; and other risks associated
with ClickSoftware's business. For additional information regarding
risks relating to ClickSoftware's business, see ClickSoftware's
filings with the Securities and Exchange Commission including
ClickSoftware's annual report on Form 10-K for the year ended
December 31, 2004, and subsequent filings with the Securities and
Exchange Commission. ClickSoftware does not undertake to update any
forward-looking statements. DATASOURCE: ClickSoftware Technologies
Ltd CONTACT: For ClickSoftware: Liz Avery, ClickSoftware, Inc.,
+1-781-272-5903 x2273, . For BT Radianz: Fleur Sohtz, BT Global
Financial Services, +1-212-415-4613, or Patrick Kilhaney,
Intermarket Communications, +1-212-754-5479,
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