ClickSoftware Win Expands Horizons in the Chinese Market BURLINGTON, Massachusetts, January 26 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced that a leading utility in Hong Kong has selected ClickSoftware for an initial workforce management project in one of its divisions. Using ClickSoftware's ClickSchedule and ClickAnalyze solutions, the utility is focusing on reducing costs and improving productivity within its meter operations division. Although the size of the deal is not large, the deal marks a strategic win for ClickSoftware in China, and paves the way for greater expansion into other opportunities in the sizeable Chinese market. "We have made a commitment to the Greater China region and designed our products to fit this market in all aspects, including configurability of the business rules and processes, scalability and, of course, language localization," said Dr. Moshe BenBassat, founder and CEO of ClickSoftware. "Winning this deal is an achievement and signifies the beginning of our penetration into the Chinese workforce management market." About ClickSoftware ClickSoftware is the leading provider of workforce and service Optimisation solutions that maximize workforce productivity and customer Satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in North America, Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-781-272-5903 or 888-438-3308, or visit http://www.clicksoftware.com/. This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that ClickSoftware may fail to expand its activities in the market; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 10-K for the year ended December 31, 2004, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements. Contacts: Liz Avery ClickSoftware, Inc. +1-781-272-5903 x2273 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Liz Avery, ClickSoftware, Inc., +1-781-272-5903 x2273,

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