ClickSoftware Solution to Optimize Operations for Thousands of Field Service Engineers BURLINGTON, Massachusetts, May 5 /PRNewswire-FirstCall/ -- ClickSoftware Technologies, Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced a new license and service agreement with a global leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. The retailer has purchased ClickSoftware's ClickSchedule solution for optimized scheduling and daily service delivery execution for thousands of installation and in-home repair technicians. "We are proud to be selected by this company, which is known for its innovation in delivering faster and better service to its customers," said Dr. Moshe BenBassat, founder and CEO of ClickSoftware. "This contract provides further evidence of ClickSoftware's leadership position in providing scalable, real-time scheduling and delivery solutions for the world's largest service companies." About ClickSoftware ClickSoftware is the leading provider of workforce and service optimisation solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. Itincludes reliable customer demand and workload forecasting, strategic and tactical capacity planning, optimized shift planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in North America, Europe, and Asia Pacific. For more information about ClickSoftware, please call +1(781)-272-5903 or +1(888)-438-3308, or visit http://www.clicksoftware.com/. This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that ClickSoftware may fail to expand its activities in the market; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 10-K for the year ended December 31, 2004, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements. Contacts: Liz Avery ClickSoftware, Inc. +1-781-272-5903 Ext 2273 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Liz Avery, ClickSoftware, Inc., +1-781-272-5903 Ext 2273,

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