BURLINGTON, Massachusetts, October 23 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), a leading provider of workforce and service optimization solutions, today announced an agreement to provide products and related services to a leading provider of image information products. The organization, a subsidiary of a large global corporation, has purchased ClickSchedule to optimize the scheduling operations of several hundred of their technicians responsible for new installations and maintenance work in Germany and Great Britain. The solution will help the company minimize travel time and increase adherence to service level agreements. Furthermore, the Company is looking to improve responsiveness to its customers, increase engineer productivity and reduce operating costs. The ClickSchedule solution which will integrate into SAP Mobile was purchased by the customer through Wessendorf Software and Consulting GmbH, an SAP software partner and ClickSoftware reseller headquartered in Berlin, Germany. "An optimized service operation is crucial in the ultra-competitive business environment of the computer and office equipment industry," said Hannan Carmeli, Chief Operating Officer, ClickSoftware. "We are delighted that yet another leading organization from this industry has recognized our proven track record in increasing the efficiency of service organizations around the world as well as our tight integration with SAP." About ClickSoftware ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, optimized shift planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, location-based services and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-(781)-272-5903 or (888)-438-3308, or visit http://www.clicksoftware.com/. Contacts: Joanna Larivee ClickSoftware, Inc. +1-781-272-5903 x2235 This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding future results of operations, visibility into future periods, continued growth and rate of growth, and expectations regarding future closing of contracts and receipt of orders, recognition of revenues and deferred revenues. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. Achievement of these results by Clicksoftware and its subsidiaries may be affected by many factors, including among others, the following: risks and uncertainties regarding the general economic outlook; the length of or change in the Company's sales cycle; the Company's ability to close sales to potential customers in a timely manner; the Company's ability to maintain or increase relationships with strategic partners; timing of revenue recognition; and the Company's ability to maintain or increase its sales pipeline. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in ClickSoftware's annual report on Form 20F for the year ended December 31, 2005 and subsequent filings with the Securities and Exchange Commission. The Company is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise. DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Joanna Larivee, ClickSoftware, Inc., +1-781-272-5903 x2235,

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