Service, Software and Experience Combine to Provide Efficiency and Effectiveness Across the Transmission & Distribution Organization BURLINGTON, Massachusetts, November 6 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), a leading provider of workforce and service optimization solutions, today announced the successful deployment of ClickSchedule at Pacific Gas and Electric Company, to optimize their Transmission and Distribution resources. The ClickSoftware solutions will be deployed in a phased approach with incremental functionality to improve scheduling, planning and reporting as part of the transformation process. Pacific Gas and Electric Company represents another in a series of companies that are leveraging ClickSchedule's interface with SAP to optimize their work management. "As an enterprise-wide scheduling solution, ClickSchedule provides a key component in Pacific Gas and Electric Company's efforts to increase the efficiency of its service towards higher levels of customer responsiveness and productivity," said Hannan Carmeli, Chief Operating Officer, ClickSoftware. "In the face of increasing pressures from consumers and regulators, Pacific Gas and Electric Company is leading a growing trend among utilities to provide shareholder value by maximizing their greatest asset... their people." About ClickSoftware ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, optimized shift planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, location-based services and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-(781)-272-5903 or (888)-438-3308, or visit http://www.clicksoftware.com/. About Pacific Gas & Electric Company Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States. Based in San Francisco, the company is a subsidiary of PG&E Corporation. This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding future results of operations, visibility into future periods, continued growth and rate of growth, and expectations regarding future closing of contracts and receipt of orders, recognition of revenues and deferred revenues. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. Achievement of these results by Clicksoftware and its subsidiaries may be affected by many factors, including among others, the following: risks and uncertainties regarding the general economic outlook; the length of or change in the Company's sales cycle; the Company's ability to close sales to potential customers in a timely manner; the Company's ability to maintain or increase relationships with strategic partners; timing of revenue recognition; and the Company's ability to maintain or increase its sales pipeline. The forward-looking statements contained in this press release are subject to other risks and uncertainties, including those discussed in ClickSoftware's annual report on Form 20F for the year ended December 31, 2005 and subsequent filings with the Securities and Exchange Commission. The Company is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise. Contacts: Joanna Giannotti ClickSoftware, Inc. +1-781-272-5903x2235 DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Joanna Giannotti, ClickSoftware, Inc., +1-781-272-5903x2235,

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