Solution to Provide Visibility and Increased Efficiencies for KinCare BURLINGTON, Massachusetts, April 16 /PRNewswire-FirstCall/ -- ClickSoftware Technologies, Ltd. (NasdaqCM: CKSW), a leading provider of mobile workforce management and service optimization solutions, today announced a new licensing and service agreement with KinCare, a leading provider of healthcare and community care services in Australia. KinCare has purchased both ClickSchedule and ClickAnalyze to optimize and centralize the scheduling operations of several hundred healthcare workers. These mobile workers are responsible for a variety of home services, from cleaning and meal preparation to nursing services and mobility, across Australia. The solution will help the company meet their long term business objectives through operational excellence in the area of field resource management. Travel time is expected to be significantly reduced through the implementation of ClickSoftware's street level routing solution which utilizes detailed street level maps for its ongoing travel time and distance calculations. Furthermore, KinCare is looking to improve responsiveness to its patients while also reducing operating costs. It also views this as an investment for improving care giver productivity while helping them manage their work schedules and improve job satisfaction. "KinCare is focused on delivering the highest standard of client care and partnering with ClickSoftware will enable us to extend operational excellence into the area of resource scheduling," said Jason Howie, Managing Director, KinCare. "We have been impressed by ClickSoftware's experience in enabling organizations to deliver world class customer service while managing costs. The system will provide the control and visibility we need to meet our aggressive growth plans in a highly competitive market." "We are very proud to have been selected by KinCare," said Dr. Moshe BenBassat, Chairman and CEO at ClickSoftware. "The concepts and principles of service optimization apply to a wide variety of industries and we are excited about the opportunity of applying these principles for the benefit of the healthcare industry. Care in the community is an offering that is growing rapidly and this agreement with KinCare is evidence of the need for scheduling and optimization solutions in this important industry, and of our ability to serve as the provider of such a solution." About ClickSoftware ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-(781)-272-5903 or +1-(888)-438-3308, or visit http://www.clicksoftware.com/. About KinCare Kincare is one of Australia's leading providers of community care services to the frail aged, people with a disability, and their carers. KinCare's dedicated and experienced team of staff deliver services to clients in their own homes. Kincare services range from cleaning and assisting with meal preparation to complex nursing services, assistance with showers, dressing, personal grooming and mobility. KinCare delivers services 24-hours per day, 365 days per year. For more information about KinCare visit http://www.kincare.org/. Contacts: Joanna Giannotti ClickSoftware, Inc. +1-781-272-5903 x2235 This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that ClickSoftware may fail to expand its activities in the market; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 20-F for the year ended December 31, 2006, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements. DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Joanna Giannotti, ClickSoftware, Inc., +1-781-272-5903 x2235,

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