Clicksoftware Attains Gold Certified Partner Status in Microsoft Partner Program
04 Março 2008 - 10:00AM
PR Newswire (US)
Certification Further Underscores Clicksoftware's Continued
Relationship With Microsoft BURLINGTON, Massachussetts, March 4
/PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd.
(NasdaqCM: CKSW), the leading provider of mobile workforce
management and service optimization solutions, today announced it
has attained Gold Certified Partner status in the Microsoft Partner
Program with a competency in ISV/software solutions, recognizing
ClickSoftware's expertise and impact in the technology marketplace.
As a Gold Certified Partner, ClickSoftware has demonstrated
expertise with Microsoft technologies and proven ability to meet
customers' needs. Microsoft Gold Certified Partners receive a rich
set of benefits, including access, training and support, giving
them a competitive advantage. ClickSoftware's ServiceOptimization
Suite gives service organizations the tools to streamline
operations, reduce costs, boost productivity and increase revenues.
Companies in a variety of industries such as utilities,
telecommunications, home appliances, computer and office equipment,
electronics repair, etc. rely on ClickSoftware products to
strengthen customer relationships by ensuring the right field
engineer with the right skills arrives at the right job at the
right time. Companies use these products to complete a range of
critical tasks, including automated schedule optimization, demand
forecasting, capacity planning, mobile communications, reporting
and trend analysis. "Making our products as reliable, fast and
intuitive as possible is paramount for our customers," said Nigel
Clark, ClickSoftware's Vice President of Alliances. "This
certification is a testament to our commitment to providing the
end-to-end mobile workforce management and optimization technology
that service organizations need to reduce operating costs and grow
revenues. It also allows us to clearly promote our expertise and
relationship with Microsoft to our customers." ClickSoftware's
ServiceOptimization Suite is built end-to-end on the Microsoft SQL
Server 2005 platform using the Microsoft. NET Framework.
ClickSoftware's solution also allows seamless integration for
customers of both Microsoft Dynamics AX (ERP) as well as Microsoft
Dynamics CRM. This integrated solution helps organizations respond
more quickly to customer requests, and connect their business in
real time with their mobile workforce. "Customers are looking for
partner companies that can bridge the gap between their business
demands and technology capabilities," said Allison Watson, vice
president of the Worldwide Partner Sales and Marketing Group at
Microsoft Corp. "They need to trust in a company that can act as an
expert adviser for their long-term strategic technology plans.
Microsoft Gold Certified Partners, which have certified expertise
and direct training and support from Microsoft, can build a
positive customer experience with our technologies. Today,
Microsoft recognizes ClickSoftware as a new Gold Certified Partner
for demonstrating its expertise providing customer satisfaction
using Microsoft products and technology." As one of the
requirements for attaining Gold Certified Partner status,
ClickSoftware had to declare a Microsoft Competency. Microsoft
Competencies are designed to help differentiate a partner's
capabilities with specific Microsoft technologies to customers
looking for a particular type of solution. Each competency has a
unique set of requirements and benefits, formulated to accurately
represent the specific skills and services that partners bring to
the technology industry. The ISV/Software Solutions Competency
recognizes the skill and focus partners bring to a particular
solution set. Microsoft Gold Certified Partners that have obtained
this competency have a successful record of developing and
marketing packaged software based on Microsoft technologies. The
Microsoft Partner Program was launched in October 2003 and
represents Microsoft's ongoing commitment to the success of
partners worldwide. The program offers a single, integrated
partnering framework that recognizes partner expertise, rewards the
total impact that partners have in the technology marketplace, and
delivers more value to help partners' businesses be successful.
About ClickSoftware ClickSoftware is the leading provider of mobile
workforce management and service optimization solutions that create
business value for service operations through higher levels of
productivity, customer satisfaction and cost effectiveness.
Combining educational, implementation and support services with
best practices and its industry-leading solutions, ClickSoftware
drives service decision making across all levels of the
organization. From proactive customer demand forecasting and
capacity planning to real-time decision making, incorporating
scheduling, mobility and location-based services, ClickSoftware
helps service organizations get the most out of their resources.
With over 100 customers across a variety of industries and
geographies, and strong partnerships with leading platform and
system integration partners - ClickSoftware is uniquely positioned
to deliver superb business performance to any organization. The
company is headquartered in Burlington, Mass. and Israel, with
offices in Europe, and Asia Pacific. For more information about
ClickSoftware, please call +1-888-438-3308 or visit:
http://www.clicksoftware.com/. Contact: Joanna Giannotti
ClickSoftware, Inc. +1-781-272-5903 (x2235) DATASOURCE:
ClickSoftware Technologies Ltd CONTACT: Contact: Joanna Giannotti,
ClickSoftware, Inc, +1-781-272-5903 (x2235)/+1-888-438-3308,
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