New Program Extends ClickIMRS Solution Globally ORLANDO, Florida, March 11 /PRNewswire-FirstCall/ -- Mid-size service organizations now have access to full-featured, quickly deployed and affordable field service optimization software thanks to a new channel partner program unveiled by ClickSoftware Technologies Ltd. (NasdaqCM: CKSW) here at the Microsoft Convergence 2008 show. The ClickSoftware Channel Partner Program will be the exclusive channel for selling ClickSoftware for Installation, Maintenance and Repair Services (ClickIMRS) software, which enables mid-size service organizations to use best-in-class service optimization tools. ClickIMRS is a cost-effective offering incorporating schedule optimization, mobility, reporting and a work order management module to help mid-size companies with 50-500 field resources increase their customers' satisfaction and loyalty whilst sustaining growth and profitability. According to an Aberdeen Group survey, mid-sized organizations said online optimization, driving directions and analysis were the capabilities they needed most with their existing scheduling operations. "Despite having limited budgets and small windows for deployment, mid-size firms still require (and are evaluating) robust workforce management tools that provide their service organizations with functionalities such as schedule optimization, GPS navigation and service dashboards." said Micky Long, Strategic Service Research Director at Aberdeen. "Applications such as ClickIMRS, delivered through a strong VAR network, address the cost and integration challenges faced by mid-market firms and assist them in meeting service productivity needs, thereby delivering an appropriate ROI." Having recently attained Microsoft's Gold Certified Partner status, ClickSoftware will work with key Microsoft Dynamics AX (ERP) and Microsoft Dynamics CRM solution resellers to provide ClickIMRS to prospective customers. ClickIMRS integrates with the Dynamics ERP and CRM solutions to help organizations respond more quickly to customer requests, and connect their business in real time with their mobile workforce. "We've applied more than 10 years of expertise providing large service organizations with proven service optimization technology to ensure ClickIMRS delivers all of the tools mid-size companies need to increase revenues, productivity and customer satisfaction," said ClickSoftware Chairman and CEO Dr. Moshe BenBassat. "This channel partner program will extend these benefits globally and further establish ClickSoftware as the leader in field service management and optimization solutions for organizations of all size." Following the recent launch of ClickIMRS several mid-size service organizations have expressed their interest in the solution with the first such deal expected to be signed within the course of the coming few weeks. About ClickSoftware ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners - ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit http://www.clicksoftware.com/. This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that ClickSoftware may fail to expand its activities in the market; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 20-F for the year ended December 31, 2006, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements. Contacts: Joanna Giannotti ClickSoftware, Inc., +1-781-272-5903 x2235, ; Adam J. Rosen, +1-646-536-3865, . DATASOURCE: ClickSoftware Technologies Ltd CONTACT: Contacts: Joanna Giannotti ClickSoftware, Inc., +1-781-272-5903 x2235, ; Adam J. Rosen, +1-646-536-3865, .

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